Virginia L. Arellano 2513 Bridwell St
[Send email to request phone number] 81-3031 Wichita Falls, TX 76301
virginiaarellano1952@msn.com
Objective
I would like to obtain a position with an established company in which I can put
the concepts I have learned through my education and life experiences to
practical use for the good of the organization. I believe that no job is too big.
EXPERIENCE:
AT&T Wireless 4300 Kell Blvd
Customer Service Representative Wichita Falls, TX 76309
05/07 08/09 (800) 345-6211
Handled customer questions, complaints, and billing inquiries with the highest
degree of courtesy and professionalism to resolve customer issues with one call
resolution.
Offered alternative solutions where appropriate with the objective of
retaining customer's business.
Handled business transactions, i.e. credit analysis and decisions, in
connection with activation of new customer accounts on a computer terminal.
82 Comptroller Squadron Sheppard AFB, TX 76311
Military Pay Technician, GS-05 [Send email to request phone number] 76-6780
12/04 09/06
Served as the Assistant Site Defense Travel Administrator (DTA) for the
Defense Travel System (DTS) at Sheppard AFB, TX.
Controlled and coordinated all required actions to support the successful
operation and management of the DTS to include individual and organizational
training.
Assisted the organizational DTA with the maintenance of travelers profiles,
organizational data, reporting, and budgetary and document flow procedures.
University of North Texas Denton, TX 76201
Financial Aid Counselor Assistant [Send email to request phone number] 65-2281
4/01- 12/04
Responsible for varied duties relating to financial aid application
processing, student contact, and/or data coordination.
Performed entry level paraprofessional counseling work to include interpreting
and explaining Financial Aid policies and procedures, counseling students
regarding financial aid eligibility, awarding financial aid packages, and
compiling records and reports on actions taken.
Performed work with use of some independent judgment and authority under
established guidelines and the direction of Financial Aid Counselors II and/or a
Financial Aid administrator.
Midwestern State University 3410 Taft
Secretary I Wichita Falls, TX 76308
10/99 3/01 [Send email to request phone number] 97-4286
Performed beginning level secretarial work which included taking and
transcribing dictation; opening and distributing mail; receiving visitors;
answering the telephone and taking telephone messages; making appointments and
answering general questions; keeping records of appointments; maintaining
confidential files; assembling and organizing materials used by the superior in
completing work assignments; and typing correspondence, articles, reports,
specifications, payrolls, manuals, legal documents, travel documents, and minutes
on general or technical subjects.
Assisted people in filling out forms and applications.
Operated adding machine and other office machines.
Kapelski & Shinpaugh, P.C. #4 Eureka Circle, Ste 102
Bookkeeper Wichita Falls, TX 76308
1/99 9/99 [Send email to request phone number] 91-1501
Prepared financial reports on a monthly basis for various clients of the firm.
Created payroll checks and prepared payroll reports for various clients of the
firm and the firm itself.
Assisted in the preparation of income tax returns for both individuals and
businesses.
Lantern House, Inc. 3515 McNeil
Bookkeeper (part-time) Wichita Falls, TX 76308
8/98 3/01 [Send email to request phone number] 92-7381
Tracked accounts receivable to include preparing and mailing statements.
Tracked accounts payable to include writing checks to vendors.
Prepared payroll checks, payroll reports and financial statements.
Midwestern State University 3410 Taft
7/96 7/98 Wichita Falls, TX 76308
Secretary I [Send email to request phone number] 97-4221
Performed beginning level secretarial work which included taking and
transcribing dictation; opening and distributing mail; receiving visitors;
answering the telephone and taking telephone messages; making appointments and
answering general questions; keeping records of appointments; maintaining
confidential files; assembling and organizing materials used by the superior in
completing work assignments; and typing correspondence, articles, reports,
specifications, payrolls, manuals, legal documents, and minutes on general or
technical subjects.
Assisted people in filling out forms and applications.
Operated adding machine and other office machines.
Secretary II
Performed advanced secretarial work which included answering correspondence,
distributing mail, screening visitors, giving information, keeping special
records and restricted information, preparing reports, typing correspondence and
reports, preparing travel documents and payrolls reports, and ordering supplies.
Supervised one or more clerical/student assistants engaged in performing
routine clerical work.
Received visitors and assisted students
H & R Block 2708 Southwest Pkwy
Tax Preparer Wichita Falls, TX 76308
12/95 4/96 [Send email to request phone number] 92-6882
Prepared individuals income tax returns using an automated tax preparation
system.
Answered telephone inquiries.
Performed various clerical duties as needed.
The New Tradewinds Motor Hotel 1212 Broad
Accounting Manager Wichita Falls, TX 76301
3/94 8/95 [Send email to request phone number] 23-8008
Reconciled accounts payable and accounts receivable by paying vendors in a
timely manner and mailing statement to customer for collection.
Prepared payroll by computing and writing checks.
Prepared all periodic reports to include payroll reports, sales reports, and
financial statements.
Alpha Industries, Inc. 3224 Industrial Dr.
Bookkeeper/Office Manager Wichita Falls, TX 76306
2/92 4/93 Business closed
Reconciled accounts payable and accounts receivable by paying vendors in a
timely manner and mailing statement to customer for collection.
Prepared payroll by computing and writing checks.
Prepared all periodic reports to include payroll reports, sales reports, and
financial statements.
Military Service: U.S. Army 3/18/74 9/19/81
Computer Operator with secret clearance
Education:
2002 2004 University of North Texas
Majoring in Counseling
1996 1998 Midwestern State University
Bachelor of Applied Arts and Sciences
Minor in Business
1982 1984 Vernon Regional Jr. College
Associates Degree in Accounting and General
Business
Skills: Typing 45 wpm, Data Entry 10,000 ksh, 10 key-by-touch,
CRT, PC, Copier
Software: WordPerfect, MS Word, Excel, Lotus, Quattro Pro, DacEasy,
QuickBooks, Certiflex, PowerPoint, Windows 98,
Windows2000
References:
Edith Ayers Dr. Jerry Faulk
Lantern House Inc. Midwestern State University
3515 McNeil 3410 Taft Blvd.
Wichita Falls, TX 76308 Wichita Falls, TX 76308
[Send email to request phone number] 92-7381 [Send email to request phone number] 97-4286
Linda Mosley Claudia Norman
Midwestern State University 82nd Comptroller Sq.
3410 Taft Blvd. Bldg 402
Wichita Falls, TX 76308 Sheppard AFB, TX 76311
[Send email to request phone number] 97-4411 [Send email to request phone number] 67-8464
Patricia Boyd Teri Price
82nd Comptroller Sq. 1602 PB Ln
Bldg 402 Wichita Falls, TX 76302
Sheppard AFB, TX 76311 [Send email to request phone number] 36-2743
[Send email to request phone number] 76-4865
Mike Haynes
University of North Texas
Denton, TX 76201
[Send email to request phone number] 65-2738
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