Rashelle Masching	
Arlington, TX 76012
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PROFILE

Experienced healthcare professional seeks to contribute technical experience and
leadership in a challenging and growth oriented environment.

EDUCATION

University of Phoenix, Bachelor of Science in Health Administration, July 2007
Texas Woman’s University, 2001-2005, Nursing major
Coursework included Microbiology, Anatomy and Physiology, Chemistry, Nursing
courses
Marcus High School, Flower Mound, TX, May 2000
Coursework included vocational classes, which provided clinical training at area
clinics and hospitals.

SUMMARY OF QUALIFICATIONS

Experience includes, but is not limited to office management, human resources,
full-cycle accounts payable, payroll, physician credentialing, full-cycle
accounts receivable, Medicare, Medicaid, private insurance companies, electronic
billing and appeals, HIPAA, ICD-9 and CPT coding, Worker’s Compensation,
insurance payments and non-payments, patient billing, collections, employee
training and orientation, and patient care.  Proficient in QuickBooks, Microsoft
Word, Excel, PowerPoint, Xpeditor, NextGen, Navicure, WebPro, Go Time Force,
Practice Point Manager, EyeMD.  

WORK EXPERIENCE

Glaucoma Consultants of Texas, Office Manager, July 2009-present

Oversees the day to day operational functions for a two office, two doctor
glaucoma specialty practice. Ensures that office policies, procedures, plans and
patient care needs are executed in a smooth and expeditious manner.  Key
responsibilities include daily supervision of office administrative and medical
staff, oversight of insurance and billing operations and resolution of patient
issues.  Interfaces with the practice physicians and senior management team to
ensure that practice objectives are being met.  Other responsibilities include,
but are not limited to, all aspects of human resources (hiring, interviews,
reference checks, discipline, firing, maintaining personnel records, performance
reviews), payroll, financial management, information technology, daily
operational reports, management reports, implementing and executing policies,
credentialing, regulation compliance, coordination of satellite office move,
maintain relationship with vendors, order supplies based on budget.  Organize and
conduct weekly staff meetings.  Is able to fill in any position in the
organization based on staff shortage and/or need.  Ensures clinic runs
effectively and efficiently, among many other duties and functions. Proficient in
NextGen EMR, EPM, and File Maintenance.
 

Elizabeth R. Vaughan, M.D., Accounts Payable, Accounts Receivable, January,
2005-July, 2009

Responsible for managing the business account and full-cycle accounts payable
for an ophthalmologist in Dallas.  Maintain professional relationship with all
vendors.  Responsible for ordering supplies.  Calculate payroll hours for the
staff and maintain PTO.  Assist in HR duties including hiring process,
interviewing process, conducting evaluations, training employees, reference
follow-ups, et.al.  Responsible for physician credentialing and maintaining all
other matters for the physician and business. Responsible for accounts receivable
reports, patient billing, electronic billing of insurance claims, posting all
payments and non-payments, patient refunds, obtaining precertifications or prior
authorizations prior to surgical procedures, handling all appeals, and
collections.  Have 8+ years of experience with ICD-9 and CPT coding.  Responsible
for quality reporting to Medicare.  Provide back-up in patient care (i.e.
performing A-scans, pachymetries, corneal topographies, checking vision, etc),
and receptionist duties (i.e. checking patients in and out, answering phones, and
scheduling appointments).  Finally, I oversee the other staff members’ duties and
responsibilities while ensuring the office operates effectively and efficiently. 
  

North Dallas Eye Associates, Accounts Receivable, Billing and Collections,
September 2001- January 2005

Responsibilities included full-cycle accounts receivable and billing for a three
doctor, three office ophthalmology practice.  Worked with electronic billing of
Medicare claims and handled Medicare appeals. Inspected all outgoing insurance
claims, worked with the district attorney’s office and hot check writers, patient
refunds, posted insurance payments and non-payments, patient billing, all
collections accounts, and Worker’s Compensation. Provided back-up in patient
care, checking patients in and out, answering phones, and scheduling
appointments.

SEMINARS AND TRAINING

2010 Medicare Update Seminar – Texas Medical Association – November 2009
Ophthalmology Coding for Ophthalmology Offices – Jo Ann Steigerwald, RHIT,
ASC-OH of Medical Business Specialists – August 2008
Physician Quality Reporting Initiatives – Genesis Physicians Group - May 2007
Coding and Billing – Dr. John Haley - 2004