KATHLEEN E. MYERS
[Send email using form at bottom]
(214) 674-4790
Accomplished and results driven professional with over thirty years of System
Analysis and Management experience and actively seeking a telecommute position
with an organization in need of a professional with solid business management
experience, optimizing business efficiency, and exceeding corporate objectives.
Recognized for professionalism, commitment to excellence, and demonstrated
ability to communicate and working with senior management, associates, and
customers. Has an excellent interpersonal skill, able to communicate and
collaborate effectively with co-workers at all levels. Self-motivated and can
work independently or in a team. Broad based qualifications include:
• Currently have 3 phone lines, high speed internet and a full network including
fax, scanner, and 2 color printers
• Was listed in Who's Who of Women Executive, was offered a scholarship to
Wharton School at the University of Pennsylvania, was invited to be a key speaker
in 1996 at COMDEX in San Francisco on Software Integration and had an article
published on Small Office Management
• Completed contract involving Internet research, writing technical papers,
ISO9000 projects writing an ISO 9000 implementation plan, new product research,
and writing departmental documentation for ISO or the GMP for a South African
company wanting to enter the U.S. market
Areas of key strengths include:
• EXCELLENT STRATEGIST - Provide solutions that boost productivity and
efficiency across the organization. Quickly identify problem areas and implement
effective solutions to meet goals.
• STRONG SENSE OF RESPONSIBILITY - Solid professional standards; excellent track
record of dependability. Maintain focus on achieving results while implementing
solutions to meet a diversity of needs.
• INSIGHTFUL AND ARTICULATE - Excellent interpersonal/communication skills.
Interacted with all levels from executives and administration personnel to
customers and staff, covering all ends of the spectrum.
• COMPUTER EXPERTISE - Has a strong back ground in computer applications to
include MSOffice (all components), Acrobat Adobe, and Roxio
PROFESSIONAL EXPERIENCE
Virtual Assistant:
JPM & Associates Johannesburg, Pretoria, South Africa
• Conducted research on document storage companies in the U.S. that might be
available for sale including financial information on owners and/or major
stockholders
• Performed competitive market research and market reports for a South African
company
Quality Assurance Manager:
Kodak Health Imaging Systems, INC Richardson, Texas
• Set up and organized the department, established standards, developed testing
procedures and a default tracking system, stabilized the product through
extensive testing prior to shipment to the field.
• Worked with the FDA to obtain approval for the use of a paperless Quality
System that conformed to the ISO9000 standard.
• Hired and trained new Quality Assurance Engineers.
• Wrote the System Quality Assurance Plan and the System Configuration Plan and
instructed the engineers to write and/or update the Product Specifications,
Functional Specifications, Detail Designs, Test Plans and Product Certifications
as required by the FDA and the GMP (Good Manufacturing Practices).
• Filed 510(k) (filings required by the FDA for medical products), and received
approvals from the FDA on all products. Selected a product defect tracking
system and implemented its use throughout the company. Selected and implemented
the System Configuration Management and product release procedures for the
company. Assisted Production, TAC, and CES in product staging prior to shipping.
Assisted the Kodak-Rochester office in setting up proper staging and QA of
software products vs. hardware products.
• Became the ISO 9000 Registered Internal Auditor for KHIS and wrote the initial
draft of the ISO 9000 implementation plan for the Richardson Office.
Independent Consultant:
Plano, TX
• Proposed and implemented a multi-company, multi-user integrated inventory and
financial system for use in a UNIX based LAN environment using ORACLE SQL.
• Developed an event oriented Online Transaction Processing System (OLTPS) for
an automated warehouse in Virginia. This distribution scheduling and control
system operates on a 7 VAX cluster and is comprised of 13 standalone subsystems.
The system runs under VMS and DECINTACT.
• Designed and managed the development of a network control system for coinless
(debit and credit card, VISA, AMEX, etc.) telephone units for a regional Bell
operating company. This Oracle/Unix based system is comprised of system
management, polling, reporting, configuration management, and mini to mainframe
communications subsystems.
• Co-managed a 300 staff month project for the development and implementation of
a retail pharmacy and point of sale system on a Novell network. The system is
written in RMCOBOL and provides
• comprehensive financial management services, credit card validation (VISA,
AMEX, MASTERCARD, etc.), market and sales promotion tracking, company issued
credit accounts, polling, inventory management, and extensive statistical
reporting.
• Designed and developed a PASCAL/PC DOS based programmable read only memory
(PROM) loader for a major computer board manufacturer. The PROM supports multiple
alphabets; custom designed character sets, and expanded memory.
• Designed and developed an electronic mail system for use on a Novell network.
• Performed the system analysis and programming for a computer board
specification and change order system. The system is written in dBase and tracks
the original order and all subsequent changes to the specifications. It controls
the distribution and completion of orders to multiple divisions.
• Designed, developed, and implemented a Client Tracking System in Oracle/MS DOS
and Microsoft C.
Systems Engineer in Telecommunications Admin. Services
Digital Switch Corporation Plano, TX
• Designed, developed, and integrated the Automated Billing System component of
a Network Control Center application. The system was written in C, PASCALI and
Oracle SQL. The system utilizes X.25 protocol to collect Call Detail Records from
multiple nodes and store the information in an Oracle database.
• Performed benchmark testing for fault tolerance of the Stratus computer with
an Oracle database application.
• Designed and implemented a table driven traffic metering and measuring system
for a Class IV switch. This system is written in Z8000 assembler and is designed
to run either as a hot stand by or as load share. Maintained all modules for
updating the master database files for system configuration.
•
Senior Systems Analyst:
Southern States Bankcard Association Dallas, TX
* Designed, coded and implemented a parallel test system for the on-line and
batch collection system. Designed and implemented a master database for the
online collection system. Designed and implemented several on-line programs to
display and update the master database. Made use of SNA to collect the delinquent
accounts that are added to the database and used in an on-line real-time mode by
bank collectors.
RELEVANT WORK HISTORY
Programmer Analyst for Fed Wire, Chase Manhattan Bank: Richardson, TX
Programmer Analyst for Homeowner Policies: Business Computer Systems Garland,
TX
Contractor: R. LaBar & Associates Dallas, TX
EDUCATION
Business Administration and Computer Science
Centenary College Shreveport, LA
Louisiana State University Baton Rouge, LA
Richland College (Richardson, TX
El Centro College Dallas, TX
University of Texas @ Dallas, Dallas, TX
University of Phoenix Online University
SPECIAL TRAININGS
Basic Telephony
Conducting Effective Meetings
Database and Systems Design
Introduction to Supervision
Structured Design and PLEXUS
Interpersonal Relationships
Structured Design and C
Effective Inventory Management
Re-Entrant Coding
Admin Services for Telephony
Counseling for the Manager
Call Processing for Class IV
Developing Employee Performance
ISO 9000 Internal Auditing
Time Management for the Executive
ISO 9000 and GMP Standards
Working with People
ISO 9000 and Software Procedures
Management Principles
Auditing
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