`QUALIFICATIONS PROFILE
•	Sales / Consulting: Grow the market in existing and new accounts and obtaining
'New' business opportunities/niches for Pearson. Set up sales appointments/calls
with test experts and authors, administrators, or other necessary personnel,
respond to inquiries about Pearson products and services, pre-arrange site visits
to existing customers, take orders utilizing cross-selling, up-selling and
solution selling when applicable, resolve order and billing problems and solicit
feedback from customers to improve market knowledge. Act as customer contact for
all questions, and be an advocate for issues adversely affecting assigned
accounts.
•	Teaching: Instruction of College level Basic Writing, English Composition,
English Literature, World Literature, and American Literature instituting the
fundamentals of grammar, writing, reading, proofing, and editing to provide the
groundwork for college level verbal, written, and literary skills. Innovate
technology-based classroom strategies and online strategies to provide a broader
spectrum of resources to relate concepts / ideas to real-life situations. 
Instructed mathematics and ESL/L.A. curriculum for 6th-8th grade students in
long-term teaching assignments for Everett school district.  As ESL/L.A.
Substitute Teacher, instructed to state-mandated course materials ESL/L.A.
students with first languages of Spanish, Ukrainian, and Hindi. Long-term
Substitute Math Teacher instruction for 7th-8th grade students in basic math,
challenge math, pre-algebra, and algebra. Implement course curricula, create and
utilize lesson planning, prepare student assignments and materials, execute final
grading. Succeed in preparing students for a smooth transition into the
academically and socially demanding high school environment.
•	Administration: More than 12 years’ successful experience coordinating and
managing administrative functions for a wide range of organizations.  Composed
schedules, prepared reports and policy, and confidential correspondence; tracked
inventory, maintained records, managed fundraising projects, scheduled meetings,
and other office management responsibilities. Strong ability to maintain complex
simultaneous operations within fast-paced, deadline-driven environments.
Excellent organization and technical skills. Acting as liaison between clients
and company management. 
•	Educational Program Development/Management: Extensive professional and
practicum experience designing and implementing effective and supportive academic
and social programs for diverse, multi-cultural participants. Planning all
aspects of program operations, using assessments, group and individual
instruction, and scheduling; including curriculum and materials development,
creating World Wide Web curriculum, and integrating technology into curriculum.
Providing guidance and support for program participants at varied academic
levels.

PROFESSIONAL EXPERIENCE
GHOTI CATERING – LAS VEGAS, NV															1996 TO PRESENT
Owner/Manager/Caterer
100% sales, creation, appointment, cold calling, advertising, website creation,
cooking, setup, and breakdown. I do it all. I hire help when needed but work the
company without any employees.  Plan and implement all business operations and
product and service offerings of Ghoti Intimate Catering, a ground-up operation
offering popular and profitable catering services to medium and  large scale
businesses.  Assess current competitive market conditions and identify potential
markets.  Cold call and set up own appointments. Sell services in one closing.
Create menus and catering services that address specialized culinary needs of
niche market.  Build and support diverse client base.  Plan and organize all
aspects of small-(40) and large-scale catered events (500), including menu
planning, cost estimations, budgeting, food preparation, set-up, break-down, and
billing. Develop spreadsheets and client database to track and analyze food/labor
costs, inventory, sales, marketing, and billing processes. Successfully built and
continually support a steady and loyal clientele. I created this business from
the ground up and have continued to work this market part time for the last 3
years in Las Vegas. 
COMMUNITY COLLEGE SOUTHERN NEVADA – LAS VEGAS, NV										2003 TO Present
Basic Writing, English Composition, American, World, and English Literature
Instructor
Instruct college freshman in writing skills targeting the tools of the writing
process, its principles, methods, and manipulation to create effective
composition. The Composition course provides the student with well-developed
skills writing paragraphs that transition articulately from the topic and flow
clearly into the conclusion. Instruction in the Literature course provides the
student with an introduction of literature intended to increase the student’s
comprehension of genres, formats, and analysis utilized in the creation and
discussion of verse and prose. The student learns to evaluate thoroughly and with
understanding through skillful participation in discussion and analysis of
authors and their writings; as well as writing, discerning, and interpreting.
This enables the student the ability to compose a comprehensive understanding of
literature.
PEARSON DIGITAL LEARNING – LAS VEGAS, NV													2005 TO 2007
Software Sales and Consultant
Grow the market in existing and new accounts and obtaining 'New' business
opportunities/niches for Pearson. Set up sales appointments/calls with test
experts and authors, administrators, or other necessary personnel, respond to
inquiries about Pearson products and services, pre-arrange site visits to
existing customers, take orders utilizing cross-selling, up-selling and solution
selling when applicable, resolve order and billing problems and solicit feedback
from customers to improve market knowledge. Act as customer contact for all
questions, and be an advocate for issues adversely affecting assigned accounts.
Consult (in person and/or via phone and email) with faculty and administrators to
provide general information about online education, Internet technology, and its
tools, as well as specific assistance with online course design and development.
Train users regarding process, best practices, and instructional strategies
relating to the eCollege system to meet their needs through online workshops,
consultations, and demonstrations. Train users on the functionality and use of
additional products, solutions, and third party integrations. Coach instructors
on teaching strategies for online learning through personal knowledge of
pedagogy, instructional design, and previous experience in online teaching and
various available presentations. Maintain resources for faculty through manuals,
teaching tips, student orientations, and postings that allow for self teachings.
EVERETT/MUKILTEO/EDMONDS SCHOOL DISTRICTS –										          2000 - 2003
Certified Substitute Teacher
Coordinated mathematics and ESL/L.A. curriculum for 6th-8th grade students in
long-term teaching assignments for Everett school district.  As ESL/L.A.
Substitute Teacher, maintained beneficial learning environment and presented
state-mandated course materials for 45 ESL/L.A. students with first languages of
Spanish, Ukrainian, and Hindi. As Substitute Math Teacher, instructed 120+
7th-8th grade students in numerous math topics, including basic math, challenge,
pre-algebra, and algebra. Implement course curricula, create and utilize lesson
planning, prepare student assignments and materials, execute final grading. 
Collaborate with fellow instructors to ensure appropriate, positive learning
atmosphere for both student and instructor. 
	Developed close, trusting relationships with students, families, and
school staff.
	Succeeded in preparing students for a smooth transition into the
academically and socially demanding high school environment.

EDUCATION
Doctorate of Philosophy Conflict Management, (TBD) Nova South Eastern
University, Miami, Florida
Master of Arts / Education & Curriculum (2003) University of Phoenix – Phoenix,
AZ
Bachelor of Arts in Linguistics (1997) • University of Washington – Seattle, WA