ALLEN E. DEE
Dallas/Fort Worth, Texas
[Send email to request phone number] 67.5258
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PROFESSIONAL PROFILE
Results-driven Systems Engineer and Project Leader with expertise in information
systems management, solution architecture, account management, project management
and technical support. Recognized for achieving quality results and customer
satisfaction. Proven success demonstrated in:
• Strategic Account Planning
• Proposal Analysis (RFI/RFP/SOW)
• Client Relations
• Project Leadership
• Product Presentations
• Client Training
EXPERIENCE
FUJITSU AMERICA, INC. (Formerly Amdahl Corporation), Richardson, Texas 1990 –
2009
Senior Staff Enterprise Systems Engineer
Supervised technical sales support in named global accounts for Fujitsu
enterprise products and services, including Infrastructure as a Service (IaaS),
cloud computing, and virtualization solutions. Assessed customer business and
technical drivers to formulate and execute sales strategy with the Account
Executive. Developed and presented customized technical sales training for the
accounts. Directed all account projects and installations to the customer’s
expectations.
• Directed a Legacy Migration Certification and Proof Of Concept project for a
global outsourcing company on Itanium Enterprise Servers, acting also as Systems
Administrator in both Red Hat Enterprise Linux and Windows Server 2003; exceeded
all goals and expectations, and resulted in the purchase of two solutions.
• Provided technical sales support and installation supervision for a large
Telco company, adding 180 SPARC servers in less than 12 months.
• Recognized as The Outstanding Enterprise System Engineer of the Year in North
America for contribution to sales support for the full year out of 20+
engineers.
Senior Staff Systems Engineer
Supervised technical sales support at the EDS account in North America for
enterprise and mid-range products, including SPARC, Xeon, Itanium, Solaris,
Linux, and Windows. Collaborated with Account Executive on development of sales
strategy. Designed and engineered solutions based on customer requirements.
Directed all account projects and installations to the customer’s expectations.
• Supervised benchmark testing projects against competitors, winning customer
approval for installation of Amdahl products 90% of the time.
• Managed a software evaluation project resulting in an Enterprise Software
License covering 75 mainframe computers – the largest software license ever sold
by Amdahl.
Staff Systems Engineer
Pre-sales technical sales support for Dallas/Fort Worth area mainframe accounts.
Partnered with Account Executives to assess customer requirements and develop
solutions aligned with sales goals. Conducted effective systems assurance for
customer installs and significant changes. Updated customers regularly on
product/service changes and enhancements.
• Received ten “Top Gun Awards” for sales achievement and customer support,
including growing top ten national account 400% during a three-year period
through management of pre- and post-sales technical support.
• Increased company-wide sales and product credibility by developing an
innovative software tool to quickly calculate configuration-specific overhead and
demonstrate CPU advantages over the competition.
? Received two “Director Awards” for special achievement and contribution.
? Recognized for positive sales impact worldwide; presented results at area
sales conference.
• Led project management for the design and implementation of Local Area Network
for IT Department of a large city government.
? Managed a $1 million equipment budget and services provided by four
sub-contractor organizations.
? Accomplished connection of 99 new workstations, 14 printers and a mainframe at
seven locations.
ADDITIONAL EXPERIENCE
JUST TECHNICAL ASSOCIATES, INC., Dallas, Texas
Manager of Consultants
Supervised 23 consultants and coordinated consulting services for all Dallas
area accounts.
Supervisor of Assist Accounts
Provided account management and general support of 12 Assist Accounts (time and
material based support) and supervised the consultants assigned to them in MVS,
VM, VSE, telecommunications and related program products.
Consultant
Provided installation, maintenance and education in the areas of CICS, VTAM, NCP
and related program products for companies in the Dallas are, as well as MVS and
related program products.
• Directed installation, operation, and maintenance of 1) an asynchronous
network interfacing with both IBM and HP mainframes; 2) an IBM BSC and SDLC
network; and 3) the X.25 interface to UNINET at U.S. Telephone for an eighteen
month period.
• Led investigation of Computer-Aided Dispatch (CAD) vendors, software packages
and features, and marketing requirements to enable Electrocom Automation, Inc. to
determine their competitive position.
• Conducted a telecommunications study for a new retail chain to recommend and
provide budgetary cost to meet telemarketing, voice and data communications
needs.
ELECTRONIC DATA SYSTEMS (EDS), Dallas, Texas
Systems Engineer
Supervised on-line support group. Provided maintenance and problem
determination for CICS, NCP, VTAM and OLS (On-Line System). Installed and
maintained NCCF, NPDA, NPA, Omegamon/CICS and NTO.
EDUCATION
Master of Science (MS), Management and Administrative Science, University of
Texas at Dallas
Bachelor of Science (BS), Norwich University, Northfield, Vermont
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