PATRICIA R. HOLMES
5126 Davy Crockett St
Temple, TX 76502
 [Send email to request phone number] 28-5069 Home
				        	        [Send email to request phone number] 54-7571 Cell
				                 [Send email using form at bottom]	




Dear Prospective Employer:

Please accept this letter in application for the position now available within
your organization. As you can see from my resume, my experience and capabilities
make me an ideal candidate for such a position. Please consider the following as
they may relate to the requirements of the position:

ü	Well-developed communication skills.
ü	Strong analytical and organization skills.
ü	Demonstrated ability to accomplish contacts and collections.
ü	Present a positive and professional image of the company.

My experience will allow me to assume the responsibilities of the position
without interruption to the continuity of any programs or goals currently in
progress. I am available for a personal interview at your convenience and look
forward to hearing from you soon.

I may be reached at the above address or telephone number.

Respectfully yours,


Patricia R. Holmes
Enclosure:
Resume









					     PATRICIA R. HOLMES
5126 Davy Crockett St
Temple, TX 76502
 [Send email to request phone number] 28-5069 Home
				                     [Send email to request phone number] 54-7571 Cell
				                 [Send email using form at bottom]		
Motivated and quality-minded professional with over 10 years of proven
experience and impressive, well-developed skills, request and appreciate the
opportunity for growth and achievement in a professional but diverse and stable
working environment.


                                                      KEY SKILLS

Communication Skills		     Records Retention		        Planning
Problem Solving		     Negotiations		        Account Analysis
Correspondence		     Research & Documentation        Computer Applications

SUMMARY OF QUALIFICATIONS

q	Demonstrated experience in contacting and collecting past due accounts; i.e.,
review aging accounts; negotiating balance on customers’ accounts; perform
account analysis; handle cancellations of non-pay of customer accounts; respond
to written correspondence; process account financial adjustments; Deferments, 
Modifications, and Skip Tracing; document actions taken.
q	Have knowledge of the Fair Debt Collection, FHA, VA and Conventional Loan
collection practice and techniques.
q	Well-developed time management judgment. Establish and maintain goals and
objectives with emphasis on prioritizing activities.
q	Detail oriented with good math skills, maintain quality control practices in
all assignments.
q	Troubleshoot and promptly resolve routine and complex problems according to
established standards and procedures.

PROFESSIONAL EXPERIENCE

	DriveTime Corp							2008-2009
	Account Manager

Samaria Baptist Church 						2005-2008
Administrative Assistant

Saxon Mortgage 							2004 -2005
Client Service/ Collections		

	Triad Financial: (Ford Motor Co.)					2002 – 2004
	Collections/Funding/ Credit Officer

	Sprint PCS							2001-2002
	Client Services/Collections

	Ugly Duckling Finance Co. 					1997-2000
	Collections/Team Leader

	

	

 PATRICIA R. HOLMES
5126 Davy Crockett St
Temple, TX 76502
 [Send email to request phone number] 28-5069 Home
				        	         [Send email to request phone number] 54-7571 Cell
				                   [Send email using form at bottom]
EDUCATION

Walden University – (Online Enrollment Fall- 2010) – Degree Plan: BA, Healthcare
Management/ Psychology
Tyler Junior College – Major:  Pre-Law
						



	





					

					References Upon Request