5812 TREESE CIRCLE
THE COLONY, TX 75056	(469)554-3021
MELLOMJ@YAHOO.COM
Melissa Johnson
Objective	Customer service management is where my experiences can be utilized to
improve customer satisfaction, existing customer sales, new customer sales, and
to make a positive contribution to the business.
Experience	01/07-Present	TECHONWEB	Addison, TX
Purchasing and Fraud Department Manager-$15 per hour
	Daily purchasing of goods
	Verify credit cards
	Handle all customer accounts
	Oversee Facebook, Twitter, and YouTube accounts
	Inbound and outbound customer calls
	Data entry for Word and Excel
	Proficient in MS Outlook
	12/05-6/06	PUBLIC STORAGE	Irving, TX
Property Manager Trainee-$11 per hour
	Rented storage units
	Made daily collection calls on past due tenants
	Cleaned vacant units
	Daily lock inspection
	Video surveillance
	1/00-9/06	CANDLES BY VICTORIA	Van, TX
Store Manager-$10 per hour
	Processed orders
	Customer service both in-store and online
	Packing
	Shipping/Receiving
	Errands for supplies
	
Education	2000-2002	ROCKWALL HIGH 	Rockwall, TX
2002-2004	ROYSE CITY HIGH	Royse City, TX
	Graduate/Diploma.
Interests/Hobbies	In my space time I like to paint, draw, go camping, swimming
at the lake, hiking, cooking, movies, and play basketball.
References	Victoria Elliott               Candles by  Victoria, Owner       
(903)963-7258
Beth Deville                    Geico                                           
    (972)781-8487
Shannon Chandler         Public Storage                                
(682)559-0709
Julie Howard                   Landlord                                         
 (214)717-9535