Cover Letter



Ladies and Gentlemen,

My objective is to find a job where my skills would substantially contribute to
accomplish my employer's goals, as well as to increase my experience and to
fulfill my personal expectations.

Having more than eighteen years of practical Information Technology experiences
and the opportunity to work in just about every job there is in computer science;
Master Degree in Information Technology Science; Being a Senior Software
Developer, Senior Database Administrator, Senior Software Designer and Analyst,
and Senior System Administrator; In-depth expertise and knowledge of different
platforms of computer hardware and software; Develop and establish computer
application training courses; Experience in private and government sector at
both, International and National levels in a unique multicultural environments
worldwide; Excellent skills and experience in Human Resource Management,
excellent communication and interpersonal skills, and excellent skills and
knowledge in Information Technology Project Management; In-depth knowledge in
budget & expenditures, contract negotiations and contracts closures with third
party suppliers; Fluent in Spanish and English; and enthusiastic to continue in
working career in any institution or organization that offers attractive career
development opportunities makes me confident to fulfill any needs and obligations
of most of the Information Technology positions.

Sincerely,


EXPERIENCE
	
2006 – Today – United Nations – Pristina, Kosovo
Senior International Officer at the Central Processing Centre with the following
duties:
1.	Oversee the transition of Civil Registry Database to local Kosovo’s
authorities.
2.	Provide technical advice to technical staff in the Ministry of Internal
Affairs.
3.	Provide general advice to staff in the Ministry of Internal Affairs in Civil
Status and Civil Registry matters.
4.	Provide technical advice to the Ministry of Internal Affairs in line of the
new Kosovo’s Information Technology systems for the production of Civil
Documents. (I.e. ID Cards, Travel Documents, etc.)
5.	Provide technical advice to UNMIK and Ministry of Internal Affairs
authorities for the implementation of Information system to monitor and audit
data changes in the Civil Registry Database, pre & pos Kosovo status.
6.	Develop detailed system and other functional specifications for major
production of civil documents systems.
7.	Participate in integration of the Civil Status and Civil Registry databases
and systems.
8.	And all duties of Deputy of the IT Manager.


2002 – 2006 – United Nations – Pristina, Kosovo
Deputy of the IT Manager 
The following are duties of Deputy of the IT Manager:
1.	Participate in developing and implementation of the IT software development,
budget, and procurement plan.
2.	Assist in identifying the needs for new systems and evolution of existing
systems.
3.	Develop plans for feasibility assessment, requirements specification, design,
development and implementation, including project plans, schedules, time, cost
estimates, metrics and performance measures.
4.	Participate in planning of major systems projects of the CPC, which typically
impact critical operations and large or multiple user groups.
5.	Track and monitor projects progress against plan, requirements, quality
measures, standard procedures; liaise with users on all aspects and at all phases
of development and implementation.
6.	Provide professional leadership and work direction to assigned project team,
mentor and supervise the work of local and international IT officers. Prepare
training materials and detailed technical presentations.
7.	Be actively involved in the execution of the most complex aspects of the
project, ensuring that all design aspects are addressed and control and security
mechanisms are established.
8.	Verify whether the system results meet the user requirements and ensure
appropriate system and user documentation for all systems from third party
suppliers and in-house software.
9.	Implement changes in the production environment according to established
procedures.
1***-	Prepare technical and user documentation for entire systems and interface
applications.
11.	Follow technological developments in areas relevant to CPC's mission and
strategic objectives, in compliance with existing standards and guidelines.
12.	Prepare projects progress reports.
13.	Prepare weekly reports and as required.
14.	Project Manager for the evolution of the Identity Card Production System
(AFIS).
15.	Guide System Administrators in the following issues:
a.	Installation of software (new releases if any).
b.	Managing with AIX and Windows NT, 2000, XP operating systems, File Net IMS.
c.	PC support and software maintenance (Help Desk).
d.	Support to the engineering maintenance.
e.	Database administration (Oracle, MS SQL Server/2000).
f.	VLAN and TCP/IP Network administration.
g.	System security administration.
h.	Assure that all aspects of the ID, TD and DL systems are maintained with
required service levels.
i.	Data-Integrity (back-ups and restore) according to scheduling.
j.	Managing of Optical Library (Juke Box)and FileNet products.


2000 – 2001 – SAGEM – France – Pristina, Kosovo
Senior System Administrator
As system administrator the main duties were to administrate and maintain the
production of Identity Cards system (Automated Finger print identification system
– AFIS) up and running 24/7 in order to produce Identity cards for Kosovo’s
population to be eligible to vote in the upcoming elections. The system is
comprised by a set of COTS such IBM hardware and Operational System software (15
AIX RS6000 servers), ORACLE and MS SQL RDBMS, 2 Windows NT servers, more than 100
Windows NT clients, SAGEM AFIS hardware and software, FileNet Image management
system, Thales printing system, and communication and networking hardware and
software (CISCO switches).

Besides, there were other duties assigned as Senior System Administrator such as
to liaise between our costumer, the United Nations and SAGEM. Prepare the
documentation to train the local Kosovo’s staff and therefore guarantee the
system maintenance prior the end of this mission. As result, the system was
handover successfully to the local authorities and the goal of producing
1,500,000 of identity cards was achieved.


1999 – 2000 – GBM – IBM – Tegucigalpa, Honduras
RS/6000 Hardware & Software Specialist
As a Hardware and Software Specialist for customer service department duties
were to give hardware and software support to AIX RS6000 costumers such as
private and government institutions. Basically, it includes system
configurations, system installations, system migrations, and support to pre-sales
department. Besides, some other duties were assigned to support the costumers in
Business Intelligence software and hardware. It includes DB2 installation and
configuration, Data Warehouse, Data mining, and Data modeling to generate
multidimensional cubes.


1996 – 1998 – GBM - IBM – Tegucigalpa, Honduras
Senior System Administrator
As system administrator the main duties were to administrate and maintain the
production of Identity Cards system (Automated Finger print identification system
– AFIS) up and running 24/7 in order to produce Identity cards for Honduras’
population to be eligible to vote in the upcoming elections. The system is
comprised by a set of COTS such IBM hardware and Operational System software (28
AIX RS6000 servers), ORACLE and Sybase RDBMS, 2 Windows NT servers, more than 150
Windows NT clients, SAGEM AFIS hardware and software, FileNet Image management
system, Polaroid printing system, and communication and networking hardware and
software (CISCO switches).

Besides, there were other duties assigned as Senior System Administrator such as
to liaise between our costumer, El Registro Nacional de las Personas, GBM and
SAGEM.. Prepare the documentation to train new staff and therefore guarantee the
system maintenance prior returning to GBM costumer services department. As
result, the system was handover successfully to the new GBM’s staff and the goal
of producing 5,000,000 of identity cards was achieved.


1992 – 1996 – Banco Futuro – Tegucigalpa, Honduras
Senior Programmer & System Analyst
As Senior Programmer and System Analyst the main duties were to develop software
in RPGII and COBOL for IBM system 36. 7 months later, the bank decided the
migration of its IBM hardware and software to a UNISYS “A” SERIES. Specifically,
duties were to analyze, design, develop, and maintain the accounting system,
statistic system, and audit system during the entire SDLC. 





1988 – 1992 – Aseguradora Hondurena – Tegucigalpa, Honduras
Senior Programmer & System Analyst
As a Junior Programmer and 6 months later promoted to Senior Programmer and
System Analyst duties were to develop software in RGPII and COBOL for IBM system
36. Specifically, duties were to analyze, design, develop, and maintain the
accounting system, risk assessments system, life insurance system, and some of
the branches of vehicle insurance system. 

EDUCATION
	
University of Liverpool (2004 – 2007, Liverpool, United Kingdom)

Degree awarded - Masters of Science in Information Technology.

	Computer Structures.
	Databases.
	Object Oriented Programming - Java.
	Management of Quality Assurance and Software Testing.
	Programming the Internet.
	Web Applications.
	Software Engineering.
	Computer Communications and Networks.
	Dissertation - Analyzing, designing, implementing, and testing a Civil
Registration System to keep personal data profile and produce Civil Documents.

IBM Education (1986 - 1987, Tegucigalpa, Honduras)

Degree awarded – Certificate – System/36 Programmer, Analyst, and System
Administrator (IBM - System/36).

	System/36 Operation.
	System/36 Administration.
	System/36 RPGII Programming.
	System/36 RPGII Analysis and Design.

IBM Education (1990 - 1991, Tegucigalpa, Honduras)

Degree awarded – Certificate – AS/400 Programmer, Analyst, and System
Administrator (IBM - AS/400).

	AS/400 Operation.
	AS/400 Administration.
	AS/400 Database Design.
	AS/400 Advance Programming Tools.
	AS/400 RPG/400 Programming.
	AS/400 Advance Administration and Security.
	AS/400 Analysis and Design.
	AS/400 System Audits.

Instituto San Isidro (1981 – 1985, La Ceiba, Honduras)

Degree awarded – Diploma – High School.

Escuela Episcopal Santisima Trinidad (1975 – 1980, La Ceiba, Honduras)

Degree awarded – Diploma – Elementary School.

COURSES
	
Oracle University (2004, Pristina, Kosovo)

	Introduction to Oracle9i: SQL.
	Oracle9i Database Administration Fundamentals I.
	Oracle9i Database Administration Fundamentals II.
	Oracle9i Performance Tuning.

CEMOS (2003, Skopje, Macedonia)

	Visual Basic .NET Programming.
	Developing Applications for Windows .NET.
	Programming with Microsoft ADO .NET.
	Developing ASP.NET Web Applications.
	Developing XML Web Services with ASP.NET.

SAGEM (2000, Paris, France)

	AFIS Civil System Administration.
	FileNet Advance Administration and Tools.

GBM – IBM (2000, Guatemala, Guatemala)

	DB2 UDB and Data Warehouse Business Intelligence Concepts and Tools.

GBM – IBM (1998, San Jose, Costa Rica)

	DB2 UDB and Data Warehouse tools.

North America Morpho Systems (1997, Tacoma, USA)

	DXL Ten fingers AFIS Criminal System Administrator.

GBM – IBM (1996 - 1998, Tegucigalpa, Honduras)

	RS/6000 & AIX Administration.
	RS/6000 & AIX Advance System Administration.
	AS/400 TCP/IP & Internet Access.

UNISYS (1993 – 1994, Tegucigalpa, Honduras)

	Introduction & Operation of “A” Series System and WFL & ERGO.
	LINC II System Analysis and Design.
	LINC II System Administration & Development.
	DMS II for LINC II Users.

Banco Atlantida (1990, Tegucigalpa, Honduras)

	GENEXUS 4GL

Aseguradora Hondureρa (1988, Tegucigalpa, Honduras)

	Advance Insurance training

OMEGA Computers	(1986, Tegucigalpa, Honduras)

	D.O.S.
	“C” language
KNOWLEDGE
	
Programming languages

Java, Java Script, Visual Basic, Visual Basic .NET, COBOL, RPGII, RPG400, C, C#,
LINC, PHP, ASP, ASP.NET, HTML, XHTML, XML, DTD, XSL, XSLT, SOAP, WSDL, UDDI,
Foxpro, Visual Foxpro, Clipper.

Databases

ORACLE, DB2, Sybase, MS SQL, MS Access, My SQL.

Operating Systems

MS DOS, Windows9.x, Windows 200x, Windows NT, IBM AIX, IBM OS/400, MS Vista.

Other Tools

Lotus Notes, MS Professional Suite Products, Dream Weaver, Adobe Products,
FileNet products.

Languages
	Spanish – Mother tongue.
	English – Fluent.