RAYMOND DE CASTRO ALONDE
75 Filriters St. Remarville Subdivision
Pamplona, Las Piñas City
Philippines 1741
0116328751177 / 011639062099224
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Career Profile
	Excellent with Customer Service, has 7 years experience with People
Management and Retail Operations
	Knowledgeable with Quality Assurance, Inventory Management, Safety and
Security Audit and Operations Excellence.
	Sales Oriented

Career History
STARBUCKS COFFEE – Store Manager (Jan 2007 – Present)
	Responsible for the efficient and profitable operation of a Starbucks
store. 
	Ensures that the Starbucks “Service Experience” is consistently
provided for all customers.
	Quality store operations are maintained, store partners are lead and
empowered in a positive manner, and financial contribution is maximized. This
position requires customary and regular exercise of independent judgment and
discretionary powers in the day-to-day performance of job duties, and ensures the
Company’s policies are implemented and maintained in a consistent manner

STARBUCKS COFFEE – Assistant Store Manager (April 2003 - Dec 2006)
	Assists and supervises a team of store partners to create and maintain
the Starbucks Experience for our customers and partners. 
	Responsible for modeling and acting in accordance with Starbucks
guiding principles.

STARBUCKS COFFEE – Shift Supervisor (October 2001- March 2003). 
	Performs additional responsibilities needed to help the store manager
with daily operating procedures, such as maintaining quality store operations,
maximizing financial contributions, and supervising partners development

STARBUCKS COFFEE – Barista (March 200***-September 2001)
	Provides customer with prompt service, quality beverages and products.

TSI SMART – Sales Assistant (Oct 1999 – Feb 2000)
	Creates reports for the sales force regarding market conditions, sales
results, and team earnings. 
	Provides customer service regarding products and services. 
	Performs administrative duties for the sales team.


CMG of Australia – Sales Associate (June – Sept 1999)
	Primary duties are to interest buyers and purchasing agents in their
merchandise or services and to address clients’ questions and concerns. 
	Demonstrate their products and advise clients on how using these
products can reduce costs and/or increase revenue. 
	Spend much of my time traveling and visiting with prospective buyer.

Education
1999  De La Salle University - Dasmariñas 
	DBB-B Dasmariñas, Cavite, Philippines 4115 
	 Bachelor of Science in Business Administration
	 Major in Management 

Personal Particulars
Birth date: December 2, 1978
Marital Status: Single
Hobbies and Interests: Playing my guitars, watching DVD’s, going to the gym and
to other places that interests me. 


References furnished upon request.