Marnie S. Milburn

ADDRESS:  1180 Latrobe Dr., Annapolis, MD 21409
PHONE: (410) 757-7373 home / (443) 569-2351 cell	
EMAIL: [Send email using form at bottom]

EDUCATION:
BS Mathematics/Physics, Frostburg State University, 1990 (Magna Cum Laude)

OTHER TRAINING:
C Programming
Introduction to UNIX
Advanced UNIX Workshop

SUMMARY:
Over 10 years experience in the computer field including Configuration
Management and system test.  This experience has been on the Tandem, UNIX and PC
platforms.  Have experience with database systems including Tandem SQL, ORACLE
and Rational Tools ClearCase and ClearQuest.  

Have 2 years experience working in customer service.  

Have 2 years experience teaching middle and high school students.

PROFESSIONAL EXPERIENCE:

ARINC, Inc	      
Dates of Employment:  10/05 to Present
Location:  Annapolis, MD	                                                 

* Provided Configuration Management support based on ISO 9001 Standards. 
Performed software and document change control.  
* Conducted Technical Review Boards and Configuration Control Boards, generated
meeting minutes, and updated problem change report statuses.  Attended Test and
Cutover Readiness Reviews.
* Provided support of implementing new change control tool using Rational
Clearquest.  Performed data exports and imports, setup user accounts, setup user
reports/queries, trained new users and updated perl scripts for field entries. 
Modified schemas, forms and reports.
* Provided support of the InfoVista Performance tool.  Performed discoveries and
data entry.

Allegany Board of Education                                                     
      Dates of Employment:  10/02 to 2/04
Location:  Cumberland, MD                                                       
                                                
* Worked as a substitute teacher for middle and high schools in Allegany
County.

LaVale Collection Agency
Dates of Employment:  9/01 to 6/04
Location:  LaVale, MD	                                                        

* Answered phones and made phone calls regarding collection accounts.  Recorded
phone, payment, and customer information into database accounts.  Interfaced with
customers and debtors.  Processed judgment paperwork for small claims court.

ARINC, Inc	                                                      
Dates of Employment:  10/90 to 5/99
Location:  Annapolis, MD	                                                    

* Provided Configuration Management support based on ARINC Standards.  Performed
software, document and firmware change control.  
* Executed software build procedures for Tandem, UNIX and PC based projects. 
Documented and implemented change control and build procedures for these
projects.  Delivered software to test and field.
* Conducted Technical Review Boards, generated meeting minutes, and updated
problem change report statuses based on the meetings.  Attended readiness reviews
and code walkthroughs.
* Performed system testing on Tandem projects and the Air/Ground system.  
* Developed and executed test plans, procedures and User Manuals.
* Performed customer interface testing with international customers.

COMPUTER: 
Computers
Sun, HP, SGI, Tandem, Windows, PC 

O/S
Systems UNIX, Tandem, 
Microsoft

Systems/Packages
Harvest,Tandem CONTROL, ClearCase, Clearquest
DBMS
Oracle, Tandem SQL