PROFESSIONAL EXPERIENCE SUMMARY:
Certified Lotus Professional R6
Certified Microsoft Professional
Certified Software Quality Analyst (QAI)
Certified Lotus Solution Sales Professional
PROFESSIONAL SUMMARY
Project Lead with strong Team Building and Management Skills, having 9+ years of
experience with a diverse range of technologies. Provided technical leadership in
several IT solutions using IBM-supported tools and technologies. Worked as a
Project Lead & Architect in several Dual-Shore and Integration-based projects,
and mentored the team of 5-7 software professionals. Actively engaged in
execution of standardized software development practices that are aligned with
CMM level for the global clients. Also was involved in rolling out the PCMM
activities throughout the organization.
SKILLS
IBM Lotus Tools: Lotus DOMINO 4.x, 5.x, 6.0,7.0; Lotus Script; Lotus Enterprise
Integrator; DOMINO.DOC; DECS.
Web Tools: Java; JavaScript; J2EE; JSP; JDBC; XML; DHTML, AJAX.
Web Servers: WebSphere Application Server 4.x; and Lotus DOMINO 4.x, 5.x & 6.x &
7.x.
RDBMS: Oracle 9.x; SQL, SAP R/3.
Utilities: SameTime 3.0;
OS: Windows 2K; Windows NT; Windows XP; Windows Vista
ERP: SAP Portal(Netweaver), SAP BW
ACHIEVEMENTS AND STRENGTHS
Have received accolades from Customer, Spot awards in and Kaizen award in
previous organizations for outstanding performance and contribution.
Have Architected robust integrated Domino solutions with other technologies like
J2ee and Websphere for a leading customers.
Was Solely responsible for all Domino Presales activities in last organization.
Responsible for submitting project estimates for all prospects. Have contributed
individually to other projects like troubleshooting Client Infrastructure and .
Good at grasping technical details, taking initiatives to adapt to better
practices in the project and learning and exploring new solutions to increase the
organization’s productivity. Exhibited the attributes of a self-starter and a
team player. Displayed the qualities like resilience, flexibility and diligence.
ROLES AND RESPONSIBILITIES
Last Employer : MindTree Consulting , Bangalore
Profile : Consultant
1 Responsible for:
o Client communication
o Requirement Analysis
o Time and Cost management
o Quality Assurance and Quality Control
o Performance data collection and Metrication
o Software Development
o People Management
o Implementing CMM level practices
2 Project Management Skills
o Strong oral and written communication.
o Strong Interpersonal skills
o Team building and management skills
o Business analysis
o Time Management
o Review effort estimations
o Recruitment of resources for the project
o Training and mentoring for new joinees
o Co-ordinate with QA and Technical Support team to provide solutions to the
customer issues
Development & Support Projects
Project : SSMS (Lotus Notes Based)
Environment : Lotus Notes 7
Team Size : 6
Duration : 1 year, 3 months
Role : Analyst, Designer
Company : MindTree Consulting, Bangalore
Client : BurgerKing Corporation , Miami , US
Description:
This application is used to standardize business process globally for
specification and supplier management. It is a custom built solution automating
the processes of specification creation and approval, supplier qualification, and
reporting on key supplier metrics through BW (Business Warehousing). It is
integrated with SAP , Enterprise Portal,Business Warehousing & SQL. BK Gateway is
the single point of access to the SSMS application for external user groups. SSMS
interfaces with other software systems in BKC(Enterprise Portal, BW, SQL,SAP) and
with systems outside of BKC, to consolidate data to provide stakeholders a
seamless view of information.The BKEnterprise Portal is primarily used by the
external users like the various Business Partners provides access to Reports,
Documents, and Requests etc.
Project : FEDCAC Service Request System (Lotus Notes Based)
Environment : Lotus Notes 5 & 6
Team Size : 2
Duration : 3 month
Role : Analyst, Designer, Tester
Company : CSC
Description:
This database is being used by FEDCAC GIS team (CSC U.S) to manage and assign
Service Requests. The database is being used across all Lines of Service
supporting the account & for capturing both Operational activity as well as
Project work. The database contains multiple views which should enable users of
the system to quickly identify SR in which they are responsible.
Project : GTS Excellence Award Database
Environment : Lotus Notes 5 & 6
Team Size : 2
Duration : 5 months
Role : Analyst, Designer, Tester
Company : CSC
Description:
This database is the central coordination area for the GTS Excellence Award
program, an annual global program that recognizes the work of employees
supporting GTS business. The database serves as the repository for all
nominations received from the various GTS Regions. The Excellence Award Panels
utilize the functionality of this database to review nominations and select the
program winners by Ranking the Nominations on the basis of their weights assigned
to them.
Project : Financial Services Solution (Web Based)
Environment : Lotus Notes 5.5, DHTML, JavaScript
Team Size : 5
Role : Analyst, Designer, Tester
Company : CSC
Description:
Financial Services Solutions is a set of databases that allows CSC employees to
request services from internal departments, create and keep track of their
business documents and projects, and track problems reported by people or clients
that use services that they provide. This application suite comprises of 9
databases with different set of functionalities. Number of users accessing this
application is 2000+.
Project : Financial Services Issue Tracking (Client Based)
Environment : Lotus Notes 5.5
Team Size : 5
Role : Analyst, Designer, Tester
Company : CSC
Description:
Supports client submission of problems and delivery request for the CSC products
worldwide. Supports client’s search of issues and resolutions. Was designed to
replace legacy applications. Applications facilitate product support users to
create issues & resolutions, even external customers can submit problems and
delivery request through a web interface. Appropriate Reminders & Escalations
are sent to Approvers & Assignees.
Project : HURIS (HR Application)
Platform : VB
Database : SQL
Team Size : 3
Duration : 6 months
Role : Requirement Analysis, Resource Management
Company : Amway
Description:
Various Functional Modules were built in this system to manage different
workflows like Employee KRA, Appraisals and Leave.
Project : Travel Requisition System (Notes Client Based)
Environment : Lotus Notes 5.5
Team Size : 1
Duration : 8 months
Role : Tasks involved are understanding the User Depts. need, getting the
approvals, Designing, Development, Unit Testing, Technical Documents,
Installation and User Training.
Company : Amway
Description:
The Travel Application assists organization in proactively managing travel
requests (Includes Approval module), justification for travel (Expense
module).This workflow application supports messaging in order to provide prompt
and timely notification of requests being made; secures who can approve requests
& who can make travel arrangements. There are 3 main modules in the system: Basic
workflow, Delegation and Escalation.
Project : Library Management System (Notes Client Based)
Environment : Lotus Notes 5.5
Team Size : 1
Duration : 2 months
Role : Responsible for System Analysis, Designing and Development.
Company : Amway
Description:
This database allows user to capture and track information about books available
in the Library. The uniqueness of the database is that it allows the user to scan
through all the books & Journals available, by their Title, author & publisher
from his desk / laptop. It will also help the user know the current status i.e.
available / not available / reserved etc of them. One can choose books / Journals
according to his own choice & issue /reserve / reissue them.
Project : Audit System (Notes Client & Web Based)
Environment : Lotus Notes 6.02
Team Size : 1
Duration : 2 months
Role : Responsible for System Analysis, Designing and Development.
Company : Amway
Description:
This is a lotus web based database. It is being used by internal Auditors for
marking online scores for the location they are auditing. This application
calculates total score based on a weighted average of the process executor & the
documentation score & helps an auditor to share the scores with respective
executors of the process being audited. Online scores helps auditor to guide the
process executors for any improvement & also helps in identifying process gaps to
bring about changes for the improvement of a process. It also helps in
identifying the knowledge level of the process which helps in improving service
levels. Auditors can view Location, Regional scores at a glance from the
application. Has been integrated with Excel to generate graphical reports.
Project : IT Survey System (Notes Client & Web Based)
Environment : Lotus Notes 6.02
Team Size : 1
Duration : 1 month
Role : Responsible for System Analysis, Designing and Development.
Company : Amway
Description:
This is a lotus web based database , & is being used by internal customers to
rate It dept on various set parameters This application has various reports like
Location Score , Regional Score , All India Score. These Scores helps IT Manager
gaps to bring about changes for the improvement of a process. It also helps in
identifying the service levels knowledge level of the IT personnel located in
region.
Integration Project
Project : Complain Management System (Client & Web Based)
Environment : Lotus Notes 5.5
Team Size : 3
Duration : 7-8 months
Role : Responsible for System Analysis and Designing and Development.
Company : Amway
Description:
This Lotus Notes and WebSphere-based system enables distributors log complain
directly in the Lotus Notes system through a servlet hosted on Websphere server.
It is a central database to track complaints/requests. It helps in recording a
call received over from a distributor across the country thru Notes Client or
through web interface. Web interface is also available to distributors where they
can log a call/complain directly. Interface is integrated with Websphere at the
backend. This process helps in achieving uniformity, transparency in complaint
handling, faster resolution and effective management.
System Administration: Roles and Responsibilities
• Lotus Domino Administration
Provided both Onsite and Remote Lotus Domino Administration to Clients. My role
was to manage and keep track of the following: -
Installation of Domino Server and Notes Clients
Upgradation of Servers
Registration and Installation of Additional Server
Notes Client Support
Mentoring, User Training
License Procurement
• Windows Administration
Maintain NT Domains
Manage Network users
Manage Network Resources
License Procurement
Upgradation of Servers
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