Nancy Perez
6305 Stafford Street, Plainfield, IL 60586
PH: 815/436-1696 C: 773/406-2473
Nancy_Perez2@sbcglobal.net
PROFILE
Professional, confidential and effective Executive Administrative
Assistant specializing in supporting senior level executives and keeping he or
she far ahead of where they need to be at all times
Bilingual (fluent in Spanish), Bachelor’s Degree, possess excellent
computer skills with experience in managing executive offices, supporting senior
executives and supervising staff
Significant accomplishments in coordinating domestic and international
travel, developing detailed itineraries, managing calendars, planning and
organizing meetings, and budgeting and project management
Excellent written and verbal communication skills with the ability to
develop and maintain effective relationships with Boards, executives, staff,
vendors and clients
Efficient and organized with demonstrated leadership qualities; work
well independently as well as part of a team
Multi-tasked with a proven ability to handle a broad range of
responsibilities
SKILLS: Microsoft Office (Word, Excel, PowerPoint, Visio, Schedule+, Outlook,
Project) General
Accounting Skills, Accounting Databases, JD Edwards, Optimal, PeopleSoft, Lotus
Notes, Novell GroupWise, Inventory Control, Internet savvy, 1***-key by touch,
Dictaphone, Type 65wpm.
PROFESSIONAL EXPERIENCE
Product Development Coordinator
04/08 – Present
Infogix Inc., Naperville, IL
• Record information and requests from customers and team members in PeopleSoft.
• Shipped requested products and documentation to customer and update PeopleSoft
with shipment and tracking information. Ensures customers are current on
maintenance payments prior to shipping.
• Train new Customer Development Team Members on the order and shipping
process.
• Run reports on a daily/weekly/monthly basis for Product Development Group
(manually, Tracker,
PeopleSoft, etc.).
• Coordinates travel for Group, when needed.
• Coordinates meetings, webinars and catering.
• Create Powerpoint presentations for customer and internal meetings.
• Manage special projects as assigned.
• Develop and maintain Product Development Intranet Site
• Produce and ship training materials (including books, certificates, and
promotional items) for onsite
customer training ensuring that the proper contracts are in place
prior to shipment.
• Maintain inventory of software and hardware products used by the Product
Development Group.
• Process invoices for all software/hardware purchases and leases
• Work with Information Systems & Technology to order and distribute software to
team members.
• Maintain and schedule the electronic calendar for Group Leader.
• Coordinate domestic and international travel for Team Members and maintains
flexibility to adapt to changes, which may occur.
• Acts as a liaison between Product Development and Office Services in office
space reconfigurations,
enhancements
• Prepares and processes Budget Requests
Client Services Representative/Marketing Coordinator
05/07 – 3/08
METLIFE, Downers Grove, IL
• Provided quality service to internal/external customers by building and
managing relationships throughout
the company
• Support ed marketing initiatives that increase product awareness and increase
sales
• Effectively conducted Sales Associates Management meetings for new Reps during
their first 19 weeks
• Help Financial Reps in the development of their business by processing,
tracking and effectively assigning Eleads and Mortgage Leads.
• Assist in processing critical and complex reports
• Maintain and update customer administration database.
• Participate in special marketing initiatives and programs as created by
management
• Initiate files for new representatives for compliance
• Reorder supplies and marketing materials to assist representatives in
expanding their business
• Aid correspondence between clients, representatives, and managers
• Use spreadsheets to update and organize agency records
SMART STAFFING PLUS, Inc., Wheaton, IL
1/2004
LISTED BELOW ARE THE LONG-TERM CONTRACT POSITIONS I HAVE FULLFILLED AS AN
EMPLOYEE THROUGH SSPI, AN EXECUTIVE SEARCH FIRM:
Executive Assistant, Valet Today, Inc., Lombard, IL (9/06 – 4/07)
Executive Admin Coordinator, Mead Johnson Nutrition’s, Hoffman Estates, IL
(1/06–7/06)
Executive Assistant to Global President and VP of Finance, The Marketing Store,
Lombard (5/05- 10/05)
Exec Assistant to Business Unit Leader, MWH GLOBAL, Chicago, IL (8/04-11/04)
Executive Assistant to the B.U. President, Fresinius Medical Care, Westchester,
IL (1/04-8/04)
Key Accomplishments made while at above companies -
Assisted in the successful relocation of new global President
Selected to track and record all executive management developmental
training
Developed a new system that re-created and maintained client files,
employee files and the President’s personal files
Created executive profiles for the President and VP of Finance used in
conjunction with company related business events and all promotional initiatives
Developed on-going relationships with the clients and their assistants
to “flag” special occasions such as birthdays, promotions and holiday gifts
Trained Project managers to monitor projects using workload forecast
and operational tactical information management tools (OPTIMAL)
Significantly expedited and improved vendor invoicing process by
working closely with project managers
Designed and produced slides for the President’s presentations, which
were highly effective, well received and communicated information clearly and
creatively
Served as the bilingual translator for the Puerto Rico office and
translated sensitive documents
Duties and Responsibilities performed included -
• Provided administrative and secretarial support to high-level executives
• Create and edit Visio Charts, Excel Spreadsheets and Line Charts
• Check Requests / Purchase Order Requests and print requested reports
• Pay office bills and processed paper flow
• Created and transmitted sensitive documents working of special projects
• Managed the ‘Service Award Program’
• Kept the company organizational chart up-to-date
• Maintained the President’s calendar and coordinated extensive global travel
• Scheduled and coordinated domestic and international meetings including video
teleconferences
• Submittal of Financial Management Reports to ensure operational compliance
• Executed operational reporting requirements through the set-up and monitoring
of marketing projects, budgets and cost estimating
• Assisted in workload forecasts deadlines, direct cost reports, collection, and
quarterly assistance in the budgeting process
• Prepared and reconciled expense reports
• Human Resource duties included employee terminations, new hires, transfers,
performance partners and maintaining attendance records
• Managed investor mailings and meeting notifications
• Order office supplies and ensure all office equipment is in complete working
order
• Answer and screen all incoming phone calls and respond to E-mail in a timely
fashion
• Serve as the liaison among the President, VP’s, Management, Operations and all
departments
Executive Assistant to the Senior VP’s of Credit Risk and Compliance
10/01 - 12/03
BANCO POPULAR, ROSEMONT, IL
• Created an electronic scheduling process for internal meetings
• Contributed to development of the executive profiles for the entire Executive
Team
Executive Assistant and Sales Coordinator
9/99 - 5/01
CHIRON / PATHOGENESIS CORPORATION, SKOKIE, IL
• Assisted in the set up of a Canadian satellite office.
• Established payroll procedures for the Canadian Payroll
• Created the Canadian Fulfillment Center supply order form and its procedures
EDUCATION:
B.A. Degree, Organizational Leadership, Dominican University, Chicago, IL,
2001
Associate of Arts, Business Administration, Northwestern Business College,
Chicago, IL, 1994
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