Randy A. Jansen
43 Linoak Road
Chambersburg, PA  17202
Home: (717) 263-6645
Work: (717) 496-0547
raj17201@hotmail.com

Seasoned Business and Technology professional with many years of diverse
management and operations experience in various industries.

Skills Summary:
Highlights: I have extensive knowledge and experience in the following areas:
• Senior management 
• Personnel development, supervision, evaluation, and conflict management
• Strategic and tactical planning (Commerce and e-Commerce)
• Information systems and associated technology
• Electronics engineering technology (Digital and Analog)
• Project management (PMBOK) 
• New product development, ROI analysis, and product life-cycle management
• Business analyses (Sales, Marketing, and Control Systems)
• Quality Control (ISO 9001:2000)
• Liaison between technology and business management team
• Systems architecture design, development, and maintenance
• Change management
• Team building 
• Manufacturing: CNC, DNC, PLC operations, repair, and programming.
• Managerial finance, P&L, ratio analyses, and sales and financial report design
and development
• Cost controls, productivity enhancement, and budgeting
• Algorithm design and analysis
• Website design and development
• Programming languages: VB.net, VC++, Pascal, Java, ASP.net, Scripting (VB and
C#), and HTML.
• Relational databases: SQL, MS-Access, dBase IV, and ProvideX.
• Information security and disaster recovery.
• Networking and communications infrastructures (PBX, VoIP, Ethernet, Wireless,
and MTS.)
• Microsoft applications (Word, Excel, PowerPoint, Project, Visio, Access,
Publisher, Outlook)

Professional Experience:

Vice President Information Systems/Technology and QC – International Marketing,
Inc. (IMI) (OEM – Transportation Industry) - Chambersburg, PA - 1997 to Present
• Hired to “turn-around” and manage the Information Systems & Technology (IS/IT)
operations of a MS-Windows client-server environment.
• Designed a quality management system and successfully led it through ISO
9001:2000 certification.
• Designed a cost-effective and efficient IS/IT infrastructure; repaired all
databases; and designed an effective GUI ad-hoc data reporting system for
business and financial analyses using VB.net, MS-Access, MS-Excel, dBase, SQL,
and ProvideX via MS-Visual Studio 2003.
• Senior Project Coordinator on all organizational projects, including new
product development.
• Working with executive management to establish strategic goals, and working
with middle-management to design & implement the various tactical steps toward
achieving those goals.
• Positioned technology and product service operations as a revenue producing
function through a combination of cost controls; effective design and utilization
of resources; and information for business operations analyses.
• In-house consultant for all electronic engineering initiatives, such as Radio
Frequency Identification (RFID).
• Designed and launched a VB.net-, HTML-, and ASP-based company web-site with a
back-end SQL database for future e-commerce development.
• Helped to establish manufacturing metrics and determine outsourcing
initiatives for new products.
• Analyzed stagnant sales revenues over a 5-year period to discover and help
correct a flawed marketing program, which ultimately increased gross sales
revenues by 15% in one year. 
• Developed strategy and tactical plans to increase service and parts sales
revenues over 250%.
• Reduced departmental operating costs over 50% by re-negotiating contracts,
eliminating or reducing vendor contracting, and initiating in-house training and
performance standards so users could be more self-sufficient & productive.
• Responsible for personnel supervision, problem resolution and evaluation
reviews.

Chief Operations Officer/Engineer – Total Lectronics Care Co. 
(OEM – Electronics Industry) – Chambersburg, PA – 1992 to 1997
• Responsible for new business development, financials, manufacturing and
service operations.
• Developed strategic goals; defined and implement tactical plans to achieve the
goals.
• Coordinated procurement of electronic components – negotiated pricing and
terms with vendors.
• Oversaw quality control of operations, raw materials, and finished products
(UPS’s and Surge Strips.)
• Established and maintained compliancy for OSHA and UL requirements.
• Developed prototypes, manufacturing metrics, production planning and
procedures to reduce manufacturing costs, defects, and scrap.
• Responsible for end-to-end project management of all technology and service
related initiatives.
• Component-level repair and embedded ‘C’ language programming of various
electronic products.
• Developed miscellaneous PC applications and websites using VB and HTML.
• Responsible for personnel supervision, problem resolution and evaluation
reviews.

Field Service Electronics Engineer and Programmer – GTE-CONTEL (Secret Security
Clearance) 
• (Government Technical Services Contractor) - Letterkenny Army Depot, PA – 7
years

CNC/PLC Programmer & Service Technician – Grove Manufacturing Co.
• (OEM – Crane Industry) – Shady Grove, PA – 2 years

Electronic Systems Technician (FTM) – U.S. Navy (Secret Security Clearance)  
• (Military – Electronics Engineering Technology; Sea Duty & Shore Patrol) – 6
years

Accredited Education, Certifications, and Publications:

Graduated:
• Master’s Degree - Business Administration (MBA), American Sentinel University
- Graduated 2006 (Magna Cum Laude)
• Master’s Degree - Computer Science (MSCS), American College - Graduated 2003 
• Bachelor’s Degree - Computer Science (BSCS), American College - Graduated 1992


Certificates, Memberships and Publications: 
• Electronics Engineering Technology, National Radio Institute (1985-86)
• Electronics Technology – United States Navy Advanced Electronics Schools
(1978-79)
• Published (2x) – Research Paper on the RFID Technology (2006)
• Member: IEEE Computer Society