KARLIEN VAN GRAAN
PERSONAL INFORMATION

	New Zealand Resident
	Age: 30
	Phone: (+64) 04 971 5601
	Mobile: (+64) 021 029 60922
	Email: [Send email using form at bottom]
	
CAREER OBJECTIVE

I am a well-organised and motivated with excellent communication skills. I think
this business analyst role allows me to utilise my existing skills and offers me
the chance to share my knowledge and expertise as well as learning from others. I
can offer a strong commitment to the role, a warm personality and a willingness
to learn. 

SKILLS MATRIX

key:  = basic understanding    = average skill  
 = extensive  
                                                    work experience
Management Tools	Last year used	Proficiency
Visio	                      2008	 
Syspro Projects and Contracts 2008	
Microsoft Project	      2006	

Programming Languages	
Micro Focus Cobol      	      2009	 
FlexGen	                      2007	 
Turbo Pascal (Borland)	      1992	 
SQL, Transact-SQL	      2009	 
Ceres	                      2004	 
Java 	                      2006	 
Visual Basic	              2006	 
Delphi 	                      2004	 

Databases	

Microsoft SQL Server 6.0, 6.5, 7.0, 2000 2008	
MS Access 2.x, 3x, 97, 2000	         2008	 

Enterprise Resource Planning (ERP) Software and Accounting Software 	
Syspro 6.0  , 5	        2008	
Encore 3.2 , 4.0	2008	
Pastel     	        2004	
MYOB	                2008	

Other Computer Software Applications	
Crystal Report Writer 	                2008	
Microsoft Office Suite 
Word, Excel, Power Point, Publisher	2008	


EMPLOYMENT HISTORY
	
Position: Owner
Company: Universal Projects 
Location: Johannesburg, South Africa – Wellington, New Zealand
Date of employment January 2002 – March 2008

As the owner of the business I am involved in the marketing, strategic planning
and management of the business. I also take a hands-on approach during the System
Development Life Cycle of a project. I strive to provide user friendly, business
enhancing software solutions to my customers.
 
Responsibilities
	Project managed several short and long term software projects. 
	Meeting budget targets.
	Identifying and specifying customer business requirements.
	Designed technical specifications for entire add-on software projects.
	Programming software entities using COBOL and SQL scripting.
	Report writing using Crystal Report writer and ODBC.
	Maintaining customer relationships.
	Managing on going support for customised software written.
	Designed test cases for software.
	Understanding and implementing of the System Development Life Cycle.
	Implementation of software and training of users.





Projects 
	Pacific Helmets 
o	Work in Progress Automatic Job Closure – November 2008
o	Work in Progress Stock Code Replacement – July 2008

	Delta EMD 
o	Stock Management and Despatch System Version 2 – Sept 2005 – Sept 2007
o	Stock Management and Despatch System  Version 1 - Jan 2002 – June 2003
o	System support – Jan 2008 – July 2008

	Bausch and Lomb 
o	Web Orders Interface – January 2008 – March 2008 
o	Courier Tracking System - May 2005 – July 2008

	Chubb 
o	Billing System – January 2007 – July 2008

	Syspro 
o	Quotations Maintenance - December 2007 – July 2008


Position: Senior Programmer
Company: Easirun Software 
Location: Benoni, South Africa
Date of employment: January 1999 – December 2002

During my employment at Easirun my responsibilities consisted of:
	Mentoring junior programmers.
	Developing use-cases.
	Technical specifications. 
	Programming.
	Planning of team building activities.


Position: Office Manager’s Assistant
Company: First National Bank
Location: Johannesburg, South Africa
Date of employment: January 1997 – December 1998

As office manager’s assistant I was responsible for:
	Managing, monitoring and implementing new Head Office Travelling
Allowance Procedures.
	Balancing of monthly Head Office Accounts.
	Assisting departments with understanding procedures.
	Compiling comparative monthly management report packs.
	Training of new employees.
	
 

EDUCATION
	2002-2009	UNISA	
Bcom Informatics Degree (In Progress)
Courses Completed
2006  - Introduction to Crystal Reporting 
2003  - Introduction to FlowCentric
2001  - Ceres 1
1999  - Visual Studio
          - Mastering VB6 Enterprise Development
          - Mastering VB 6 Desktop Applications
          - SQL Server Implementation 7.0
1998   - Cobol Entry Level Professional Programming Course
1997   - Business Accounting and Taxation

1992 – 1996  Alberton High
Senior Certificate

HOBBIES AND INTERESTS
	
	Mountain biking
	Tramping
	Photography
	Reading 
	Socialising

REFERENCES
	

Chubb (Pty) Ltd	
Clinton Hornett
(+27) 082 379 5447

DD Enterprises	
Christine Todd
(+27) 011 849 2736
(+27) 082 927 6421


Delta EMD Nelspruit
	
Emsie Nel (Financial Manager)
(+27) 013 759 3500

FI Business Solutions	
Ingrid Kleynhans
(+27) 011 453 0016
(+27) 082 568 9332