PRAMOD SHARMA
Email - [Send email using form at bottom]m , Mobile- 91+8003388150
Skills Summary
.
Experience in Java.
Experience in Avaya Dialog Designer, Avaya Voice Portal. Avaya IR
Experience in OpenSource Telephony[Asterisk][FreeSwitch][OpenSIP][SIP
Foundry]
Experience in DotNet [ASP.Net], [C#], [VB.Net].
Experience in Microsoft Speech Server 2007.
Experience in Voice User Interface[VUI] Design and Development, Implementation
of IVR based application.
Experience Summary
.
Having 6 Year Experience in Design, Development and Implementation of software
and Web, IVR based using dotnet and java applications.
Working as Senior Software Engineer in RealSoft Inc. Banglore from
July 2008 to 30th September 2009.
Working as Software Engineer in System Smith Inc. Banglore from January 2007
to Jun 2008.
Worked as application developer in Phonologies India PVT Mumbai from Jun 2006
to October 2006
Worked as Software Developer in Lakshika Infotech at Jaipur from November
2004 to Jun 2006
Technical Skills
.
IVR Programming - Microsoft Speech Server
- Avaya Voice Portal
- Avaya Dialog designer
- Envox Speech
- VoiceXML, CCXML
- XML, JavaScript
Microsoft Technologies - ASP.net, VB.net, C#, ADO.net
OpenSource Telephony - Asterisk
- FreeSwitch
- OpenSIP
- SIP Foundry
- ViCiDail
- FreePBX
- A2Billing
Java - Java, JSP, Servlet
Open Source - PHP MySQL, JavaScript ,Ajax,Css
Database - SQL Server , My SQL
Projects Summary
.
DTL RightFX
Client DTL, shri Lanka
Environment RightFax Server , Avaya VoicePortal, SqlServer, vb.net
Description DTL RightFax system is a web service module
for DTL . IVR application for
sending fax.
Sleepys
Client Sleepys.com.
Environment Avaya Voice Porta l, Avaya Dialoge Designer,
VoiceXML,, Java, Web Service,MySQL.
Description - Sleepys IVR System is based on Avaya voice
platform. Sleepys IVR System is used for making a outbound call to their
customer and confirm the mattress delivery and delivery date. If customer phone
number is busy or unreachable then marking the status in the database and
leaving voicemail, calling the customer another call schedule.
Load Testing Tool
Client Realsoft Inc. Bangalore
Environment Java, MySQL
Avaya Dialog designer
Avaya Voice Portal.
Description - Load Testing tool[Java version] is used for tress testing of the
IVR application using SIP or VOIP. This tool making a outbound call to the
target application and passing the DTMF Tones based on test case fetching from
database and making report of each outbound call.
AMEX (American Express Bank ),Behrin.
Client American Express Bank ,Behrin
Environment VXML, VB.net
MS Speech Server 2007, SQL Server.
ATB Financial Services, Calgary , Canada
Client IBM Canada.
Environment Avaya Voice Portal, Avaya Dialoge Designer,
VoiceXML, , Java, DB2.
Description Handling Financial activities for Customer, Agency.
Make My Trip
Client Make My Trip, Gurgaon.
Environment Avaya Voice Porta l, Avaya Dialoge Designer,
VoiceXML,, Java, Web Service SQL Server.
Description Handling Post sales activities of make my trip travel. Like
E-Ticket or booking cancellation, Full or partial cancellation or
E-ticket or Booking.Flight Status.PNR Query.
Call Report
Client System Smith Inc.
Environment MS Speech Server,VB.net, VXML, SQL Server.
Dotnet FrameWork-3 , Windows Workflow.
Description Call Report is IVR(speech) Based application, IVR module of
Ramware (Retail Accelerated Merchandising) developed for Retail Store Service,
complete solution for employee asset tracking and management using speech.
Refill Telemanager In Store System
Client Telemanager Technologies Inc, NJ
Environment Asp.net, C# , VXML ,SQL Server
Description Refill Telemanager In Store System project is based on IVR system
and can interface with pharmacy management system to provide a completely
automated order to pick-up prescription refill process. The systems
versatility is evident from the large percentage of customers and doctors who use
it regularly for their prescription refill order.
Calling Card Application
Client Phonologies India PVT, Mumbai
Environment Asp.net, C#, VXML, SQL Server
Description Calling Card Application IVR based application. The main purpose
of this application is to interface between to paid member and also record
message using phone or mobile.
spiice.com
Environment PHP, MySql, JavaScript
Description Spiice.com is based on customer management system e-commerce site
for Adult product.
worlddate.com
Environment PHP, MySql, JavaScript
Description Worlddateoline.com is dating site with different type of
membership. Where can find friends with their profile and communicate sending
instance message or e-mail.
Educational Qualification
.
MIT [Master of IT] - From Manipal Academy Of Higher Education. Karnataka
with 61% in the year 2004
Graduation - From University of Rajasthan in the year 200***-
Personal Information
.
Date Of Birth - 9th August 198***-
Sex - Male
Date - Pramod Sharma
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