SHEILA ANDREA CRAVERO
Lote 7 Mzna 84 – Los Arboles – Valle Escondido
(5003) Córdoba
Telephone: 54 – 351 - 4857979
Cell Phone: 54 - 9351 - 5588617
E-mail: [Send email using form at bottom]
PERSONAL INFORMATION
Nationality: Argentinean
Date and Place of Birth: 03/21/72, Ceres (Santa Fe)
Marital Status: Married
Children: 2
PROFILE
• Testing Specialist (Manual and automated testing). Over ten years of
experience in the field of Software Testing.
• Experience in both Agile and V-Model development methodologies.
• Extensive experience in test plan creation, test cases creation, and
execution. Additional experienced in test reporting.
• Familiarized with testing tools.
• Expertise in Functional Testing, Integration Testing, Regression Testing,
System Testing, Performance Testing, and Adhoc Testing.
• Expert in leading teams of testers.
• Experience with telecommuting and distributed teams.
PROFESSIONAL EXPERIENCE
Universidad Tecnológica Nacional Córdoba (September 2009, to date)
Teacher of the “Manual and automate test techniques” Module for the Diplomatura
en testing.
MOTOROLA, Córdoba (November 2003, to date)
Current Position: Test Leader.
Responsibilities:
• Create Test Plan, Test Procedures and Test Metrics.
• Report to senior management the status.
• Reporting/verifying/updating of defects.
• Analyze Problem Severity, Defect tracking system and Defects reporting system.
• Close Interaction with Team Members, developers, Business Analysts and Project
Managers.
• Interact with Clients.
• Conduct Video Conferencing and Live Meetings with Clients along with the whole
team.
• Lead automation activities.
Projects Experience:
NetRMS (Network Record Management System)
February 2009 up to now
Role: Test Leader.
Link:
http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Software+and+Applications/Public+Sector+Applications/Net+RMS_US-EN
Offendertrak
June 2008 – February 2009
Role: Tester.
Link:http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Software+and+Applications/Public+Sector+Applications/Public+Safety+Applications/Jail+Management+Applications/Offendertrak_US-EN
LRMS System Test
Since February 2007 - June 2008
Role: Test Leader.
Link:
http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Software+and+Applications/Public+Sector+Applications/Public+Safety+Applications/Records+Management+Systems
CMMIL5
Capability Maturity Model Integration
November 2006 – February 2007
To solve the Project Management findings resulted from the SCAMPI-B assessment.
WSG Metrics
Wireless Software Group Metrics
November 2004 – July 2006
Role: Tester.
CAP/IT
Customer Acquisition Process
May 2004 – November 2004
Role: Test Leader
Plexus OES – Order Entry System
Web-Based Application for GSG – Customer Acquisition Process Maintenance
December 2003 – April 2004
Role: Test Leader
ACCENTURE, Buenos Aires (January 1998, November 2003)
Communication & High Tech Division
Project Experience:
Senior Consultant
Customer: Telefónica de Argentina – Project: ATIS Implementation
April 2003 - November 2003
Role: TIR (Requirement Integral testing) Leader
Coordinate and approve the TIR preparation and execution between 15 Software
Factories (SWFs). To Lead the TIR Quality Assurance.
Customer: Telefónica de Argentina – Project: ATIS Implementation
January 2003 – April 2003
Role: Lead the integration between ATIS and the Legacy CRM systems.
Analysis and design the Integration of the Legacy CRM systems (Pioneer,
e-Pagos, SAC112, ASAP, Vantive, IVR) and ATIS.
Customer: Autopistas de Chile - Project: Startup Definition
November 2002 – December 2003
Role: CRM and Call Center RFP definitions
Define organization and call center structure. Define the Request For Proposal
(RFP) for the CRM and Call Center modules defining the functionality for the
company.
Customer: Unilever - Project: Harmonia –Performance Test Team
July 2002 – September 2002
Role: Performance Test Cell Leader
To coordinate, prepare and execute the SAP Performance Test. Unilever
implemented that product in all Latin America.
Customer: Telecom Argentina - Project: Collector Feasibility, analysis of unify
the collectors systems
January 2002 – July 2002
Customer: Telemar (Brazil) – Project: CRM-3C – Testing Team: Execution
October 2001 – December 2001
Role: Cell Leader of the Execution Test Team
This project involves the implementation of a new system for Telemar in order to
replace the currents operations systems.
Technology: Siebel, Arbor, Vitria, MQ Series.
Customer: Telefónica Argentina - Project: Speedy –Testing Team
September 2001 – October 2001
Role: Cell Leader of the Test Team
Testing Strategy definition and team definition.
Functional Analyst
Customer: Telecom Personal - Project PAIS –Customer Team
March 2000 – August 2001
Role: Cell Leader Customer team
This project involves the implementation of a new system for Telecom Personal in
order to replace the currents operations systems. I performed analysis, design,
programming and programming supervision to the customer functionality.
Customer: Telecom Argentina - Project: Génesis – MIC (Módulo Integral de
Cobros)
September 1999 – March 2000
Role: MIC Analyst
Analysis, design, development, testing, implementation and production support.
Customer: Telecom Argentina - Project: Génesis – Migration team
January 1998- September 1999
Role: Software and Test Engineer
Analysis, design, development and testing of the migration process.
Note: This project won the Quality, Value and Success Leadership Award (1999),
given to Accenture to the best project and the Billing Magazine Globe Award 2000,
a publication from PBI Media.
EDUCATION
Computer Engineer
1990 - 1997 Universidad Católica de Santiago del Estero
Facultad de Matemática Aplicada
Thesis: Testing, la Nueva Visión
Professional Certification in Project Management
2007 - Universidad Blas Pascal
Certified Scrum Master
April 2009
TRAINING
• Motorola Internal Training: Java Certification, CMM, CMMI, Six Sigma, Quality,
Leadership, Planning and estimation, Negotiation.
• Accenture Internal Central Training (once a year) – St. Charles – Illinois –
USA
• Accenture Internal Training: Leadership, Planning and estimation,
Negotiation.
TECHNOLOGIES
Tools: Primavera, Visual Studio Team Suite, Rational Clear Case, Clear Quest,
Crystal Reports, Office.
Data Bases: SQL Server, Oracle 9i and 10i.
Languages: Visual Basic
Test Tools: Test Complete, Quality Center, WinRunner, QTP.
LANGUAGE SKILLS
• English: Fluency.
Some Projects were performed in English
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