SUMMARY
Twelve years providing office administrative support.  Skilled in various
computer applications including MS Office, Outlook and Customer Relationship
Management.  Accustomed to meeting tight deadlines. Excellent telephone, filing,
interpersonal and organizational skills. Experienced in organizing and executing
trade shows.  Ability to type accurately 72wpm and 8920kspm, 10 key.

PROFESSIONAL EXPERIENCE
Jan2006 – Nov2007    iBAHN	South Jordan, Utah
Sales and Marketing Assistant
	Reported directly to the Vice President of Sales.
	Subject Matter Expert for implementation of a new Customer Relationship
Management Tool, defining the sales process from lead identification to contract
closing.  
	Involved in everything from the strategically critical (forecasting
future sales activity for senior management) to the mundane (travel arrangements
and expense reporting). 
	Involved in direct customer contact in assisting with industry trade
shows, from organizing all aspects of the shows through execution.
	Regularly involved in handling confidential information.
	Created large scale successful proposals for potential customers (i.e.
Marriott International, Starwood Hotels, Red Lion Hotels)

Sep2005 - Jan2006    Prince, Perelson, & Associates	Salt Lake City, Utah
Executive Assistant - Contracted to iBAHN
	Worked as the Executive Assistant to the COO, CTO, CFO, and Director of
Procurement. 
	Prepared travel arrangements, professional word documents, scheduled
and implemented meetings, created organizational charts, spreadsheets, maintained
calendars and schedules.
	Involved with implementation of the new cell phone plan project which
included training, research, disbursement, and billing.
	Regularly involved in handling confidential information.

Sep2001 - Sep2005    Apple One Employment	Murray, Utah
Administrative Assistant - Contracted to ADP Benefit Services
	Worked the front desk, answered the switchboard, prepared purchase
orders, maintained drink logs, visitor logs, paycheck disbursement, scheduled
conference rooms, created & implemented databases, organizational charts,
spreadsheets, professional word documents, and ordered supplies.   
	Assisted in various Human Resource projects (i.e. track employment
applications, performance reviews, ACE Awards, EEOC, maintain job hotline, job
postings, training calendars and rosters, training certificates, as well as open
enrollment notifications)
	Main contact for ADP’s use of the Franklin Covey Wellness Center
(sign-up and track memberships, payroll deduction and cancellations)

Aug2000 - Sep2001    Office Team	Salt Lake City, Utah
Administrative Assistant/Benefits Specialist - Contracted to Convergys
	Contact for coordination and processing for Intermountain Health Care,
MetLife, Vision Service Plan and Standard Life Insurance.
	Determined resolution for employees and vendors on any questionable
issues, maintained records and provided employee information to vendors as well
as continued good communication with vendors by email, phone and meetings when
necessary.
	Provided customer service and resolved issues employees had concerning
their benefits such as Qualifying Events, new enrollments, Short & Long Term
Disability, payroll adjustments and COBRA notifications.
	Ran weekly, monthly and quarterly reports for audits and verification
of eligible employees.
	Heavily involved with the Open Enrollment process for insurance
benefits, coordinating meetings and documentation to be distributed to 2500+
employees.

Jun1996 - Apr2000    First Security Corporation	Salt Lake City, Utah
Administrative Assistant/Training Coordinator
	Acquired the job as the central point of contact for the Retail Lending
Team for new hire paperwork, to ensure completion and accuracy, thus improving
the process & minimizing the turn around time for which new hires received their
first paycheck.
	Utilized knowledge with Excel in designing a spreadsheet to track new
employees that were hired within the company, help resolve issues & ensure timely
completion.
	Assisted the Business Partner with Human Resource issues, recruiting,
applicant flow, job postings, monthly & quarterly reports, & other various
projects.
	Responsible for scheduling & organizing internal training classes for
the corporation giving managers & employees the opportunity to improve their
professional & personal skills, and oversaw scheduling of 12 conference rooms for
the corporation in Salt Lake City, Boise, & Albuquerque.
	The American Institute of Banking (AIB) representative in the Salt Lake
area for First Security responsible for enrolling employees in AIB Banking
courses as well as guiding them through the tuition assistance & reimbursement
policies.
	Collaborated with trainers in the department to conduct New Hire
Orientation twice a month in the period of 6 months during a critical systems
conversion in 1999, aided in generating & supplying over 2500 training manuals &
materials to all training facilities throughout the corporation.
	Assisted in the employee selection process using the Microsoft Access
Database program producing notification letters, coordinated the scheduling of
several conference rooms & organized meals for daily participants during the
Zion's Bank merger.
	Expanded duties included creation & implementation of databases,
training certificates, training manuals & materials, outlines for training
courses, meeting agendas & minutes, & ordering supplies.

EDUCATION
2005	University of Phoenix	Salt Lake City, Utah
Bachelors Business Administration
2002	Salt Lake Community College	Salt Lake City, Utah
Associate of Science General Studies

MILITARY EXPERIENCE
	1990-1994	United States Navy	
Honorable Discharge – MSSN (E3)