TERESA A. WALL
23 Teton Drive, Fredericksburg, VA 22408
Home: [Send email to request phone number] 10-0024 Cell: [Send email to request phone number] 29-0984
Email: [Send email using form at bottom]
Summary: Effective and efficient communicator, with an eye for detail in
systems, software, and documentation. Brings over 20 years in Business and
Computer Management. Wide variety of experience in Administration, Information
Technology, Team Management, Technical Publications, Medical Fields,
Configuration Management and associated disciplines of Quality Assurance, Product
Assurance, Logistics, and Data Base Life Cycle Management. Encourages in-house
training programs and tools development for job efficiency, especially in
Microsoft Office Applications. Secret Clearance held from 1976-1990.
Education: Candidate BS in Computer Information/Networking Systems
AA in Computer Data Processing/Computer Science & Certificate in Management
Skills/Micro Computers (1989)
Seeking Microsoft Certified Systems Engineer (MCSE) Certification
Windows NT Server Administration Curriculum (2001)
A+ Certification, MCSE, Networking Essentials Curriculum (2002)
Train the Trainer Curriculum (2003)
Experience:
TCW Consultants 4/91 - Present
Private Consultant proving business analysis, definition and development of
computer systems, quality assurance and related disciplines, and court records
research and abstraction. Computer Reselling to an International Market,
establishing product distributorship, marketing plans, and sales promotions.
Development of company portfolios, brochures, publications, training programs and
technical documentation.
Quarles Petroleum, Inc. $56k 12/99 – 6/04
Information Technology (I.T.) Specialist providing maintenance/upgrade and
troubleshooting computer and electronic equipment in Windows 98/2000/NT
environments. Manned Help Desk and Customer Service operations for network,
hardware and software service calls. Installed digital security surveillance
systems. Fluent in development of Microsoft tools to enhance performance
efficiency based on data analysis and requirements definition. Developed
in-house user training programs for all Microsoft applications, enhanced with
trouble shooting guidance. Actively conducted audits on equipment, phone lines,
etc. to maximize efficiency and reduce overhead costs.
Rappahannock Regional Jail $38k 4/99 – 12/99
As MIS Manager, administered and maintained star topology networks in Windows NT
Server and Novell Netware environments. Maintained networks, user accounts and
restricted accessibility according to functional and security requirements.
Established and maintained automated equipment inventory database. Resolved help
desk issues and work requests, tracking repetitiveness. Conducted training
workshops on basic computer skills, Windows and Microsoft Office applications.
Developed proposals, budgets, analytical reports, presentations, brochures, MIS
related policies, and other publications.
Compliance Corporation (DOD Contractor - Air Force) $51k
6/90 - 4/91
As Senior Systems Analyst and Task Manager, responsible for formulating and
enforcing work standards, assigning schedules and reviewing work discrepancies,
policies, purposes and goals of staff. Managed development and evolution of MIS
for military contract administration, acquisition, planning, contract and funds
budgeting, project tasking, cost and deliverables tracking and cost performance
for all of the support contracts. Active member of software change control board
for non-tactical DBMS. Managed development of support documentation, ensuring
adherence to stringent publication style standards.
SYSCON Corporation (DOD Contractor - Navy) $48k 7/88 - 2/90
As a Senior Systems Analyst in a supervisory role, maintained program management
support to NSWC (Dahlgren, VA) Product Assurance Division and AEGIS Combat
Systems, in the disciplines of ADP Life Cycle Management, Configuration
Management, and Quality Assurance. Developed program level documentation,
POA&Ms, database documentation, policies and procedures, and presentation
materials. System analysis of DBMS design structures/process, developing
feasibility studies.
Comptek Research Corporation (DOD Contractor - Navy) $44k 4/86
- 7/88
As Project Manager for ACCESS support to NSWC, managed analyst and programming
staff in providing continued database life cycle management support to NAVSEA
(Washington, D.C.) and NSWC, including marketing, proposal development, task
management, and database design development.
Maxima Corporation (DOD Contractor - Navy) $35k 3/84 - 4/86
As Acting Program Manager, directed technical and administrative staff,
marketed contracts and developed SOWs, estimates, budgets and task expenditure
summaries. Directed data requirements definition, design and development of
several non-tactical databases, and support documentation.
Sperry Corporation - Unisys (DOD Contractor - Navy) $23.5k
7/83 - 3/84
As Senior Analyst and Manager of Configuration Management, Quality Assurance,
and Logistics, provided support to NSWC in processing and maintaining software
logistics and documentation database. Extracted-data conversions and comparisons
of military tactical data, and performed verification and validation routines.
Developed facility management program documentation, threat libraries, status
accounting procedures, and operating procedures.
EG&G, WASC, Inc. (DOD Contractor - Navy) $22.k 3/80 - 7/83
As Senior Systems Analyst for NSWC and USWS (Arlington, VA), supported
configuration management and logistics control board sessions, audits, drawing
reviews, database repositories, and source documentation development and
maintenance.
Columbia Research Corp. $15.5k 6/78 - 3/80
As Jr. CM Analyst and Senior Secretary, supported AN/BQQ-5 and 6 sonar defensive
weapon systems of the TRIDENT Combat System CM and logistics. Supported CCB
meetings, configuration audits, drawing reviews, and developed/managed an MIS
database repository of all CM source documentation. Engaged in preparing and
analyzing ECPs and deviations/waivers. Maintained financial and material
management tracking (projection and expenditures) for all delivery orders.
Vitro Laboratories, Inc. (DOD Contractor - Navy) 2/76 -
6/78
As Security Assistant and Jr. Analyst, engaged in development/maintenance of
production and installation networks, milestones, and status accounting databases
for combat architecture group. Developed facility planning documents, proposals,
and product reports.
Technics Corporation 1/75 - 2/76
As Assistant Sales Manager, implemented creative sales production of unique
high-tech spare parts, including customer service and accounts maintenance.
Developed status accounting database providing online tracking of all materials
and manufacturing.
Textron Corporation - Homelite 8/74 - 1/75
As Assistant Credit Manager/Inventory Sales, prepared and participated in
product demonstration, maintained customer liaison in resolving functional or
financial discrepancies. Developed a status accounting database tracking
warranty items and repairs, monitoring frequency and type of problems. Assisted
in extreme credit account investigations.
Northern Virginia Construction Company 6/73 - 8/74
As Office Manager, provided assistance in reviewing contracts nomenclature,
bids, projections, procurement and labor costing.
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