Jeffrey T. Delaune
12004 Waterside View Dr. Apt #34	
Reston VA. 20194	
Phone (571) 437 - 8695  				         E-mail jeff.delaune@gmail.com




Professional Profile


•	9 + years of operational management and sales territory development within the
greens industry.
•	Skilled at establishing employee empowerment and accountability through the
solid performance of different management styles.
•	Proficient in establishing ongoing relationships with clients and co-workers
at all              organizational levels and different cultural back rounds.
•	Proven to manage tree, shrub, lawn and nursery operations for productivity and
quality control.

Experience


Savatree / Savalawn, Manassas, VA.   Territory Manager / Operations.       2001
– Dec. 2007
Tree Crew Leader / Arbor Patrol / Lawn Specialist 2001-03, Territory Manager
2003-07 w/ Operations 2007

•	Managed office, (new acquisition), by leading and upholding company culture, 
maintained productivity and quality with zero employee turn over during 2007.
•	Mentored, trained and developed staff and colleagues to obtain goals.
•	Analyzed market demographics to optimize sales strategy in order to reach
sales goals.
•	Performed and influenced tangible / intangible risk management and succession
planning. 
•	Consistently turned around negative producing territories into the positive by
a strong        focus on client retention, renewable services and strategic
alliances.
•	Handled sensitive customer relations for Territory Managers when needed.
•	Active public speaker for trade shows and Arbor Day presentations at private
schools.
•	Lead safety meetings in accordance with OSHA standards, ANSI regulations and
NAA pruning standards.  
                                        
Arboricultural Enterprises, Fairfax VA.  Sales / Assistant Manager.		1999 –
2001

•	Managed sales territory and assisted with operations
•	Assisted in the managing and the development of tree crews.  Lead safety
meetings and instructed by NAA standards, managed plant health care operations.
•	Consulted on residential and commercial tree preservation projects.
•	Purchased by Savatree, 2001.




Merrifield Garden Center, Fairfax, VA.  Tree Manager / Sales			1995 – 1999

•	Managed on-site tree sales and maintenance of tree stock.  Assisted in the
managing of the commercial office and planting crews.
•	Mentored and trained new sales personal.
•	Assisted at the plant I.D. or help desk when needed.
•	Handled commercial, municipal and residential planning for new prospects and
current clientele.  Selected and recommended appropriate plant material best
suited for specific areas.
•	On and off-site plant diagnosis and advised on treatment options.
						

Blade Runners, Fairfax, VA.  Operations Manager				1992 – 1995
Mowing Crew Leader 1992-94, Operations Manager 1994-95

•	Managed commercial lawn care, mulching, leaf collection and snow removal
operations for profitability and quality.
•	Developed reference-training guides for field employees.
•	Partial P & L responsibility.
•	Performed customer relations for commercial clientele.



Education and Professional Development
	
•	Student of Business, University of Maryland					2006 - present	

•	Sandler Sales Institute, White Plains, NY and Princeton, NJ			2004 – 2006

•	Licensed Commercial Applicator, D.C., MD and VA				2001 – present

•	ACRT, Urban Forestry Training, Akron OH.					2001

•	ISA Certified Arborist, #MA-0631						1994 – present

•	Northern Virginia Community College,
General studies with emphasis on greens industry				1991 - 1993
			
•	Certified CPR and First Aid							2007 – present