DIRECTOR/VP - INFORMATION TECHNOLOGY

Network Operations Leadership / Systems Planning & Implementation / Technology
Solutions

Solutions-focused, senior management professional with 10+ years’ experience
leading network operations, process improvements, and project-based initiatives
to support large-scale technology programs generating millions of dollars to top
and bottom lines. Exceptional at breaking down project initiatives and strategies
into tactical plans and processes to achieve aggressive business goals.
Particularly effective directing the evolution of network infrastructure
solutions from concept through execution, constantly managing the needs of the
customer, team, and project. Expert at aligning company network systems with
corporate growth initiatives to generate profitable growth. 

CORE LEADERSHIP COMPETENCIES

* Network & Datacenter Operations 
* IT Performance Management 
* Strategic Planning & Execution
* Technical Resource Management 
* Network Expansion Strategies 
* Training Development
* IT Policies & Procedures 
* Security Initiatives 
* Multi-site Management

PROFESSIONAL EXPERIENCE

CWPS, Chantilly, VA 2005 – 2007
Project Manager 

Value-added reseller providing networking and telecom solutions to government
and commercial organizations. 

Selected to provide technical vision and project leadership for various
technology initiatives with oversight for budget management, technical design
analysis and execution, requirements analysis, network security, and operations
management. Led a deployment team to provide VOIP solutions for the United States
Coast Guard. Planned and coordinated project review meetings to collect and
translate customer requirements into solution enhancements while mitigating
operating risks. Directed large-scale project operations to implement voice
gateways and public telephone networks and servers.

Selected Achievements
* $50,000 saved by deploying a customized VOIP phone system solution with call
center functionality, completing the project two weeks ahead of schedule and
within budgetary requirements. 
* Slashed costs $120,000 annually by managing a project to build a
simple-to-use, mobile 24/7 command center to replace an outdated system to handle
first response in the event of a national crisis. 
* Launched an online computer-based training program from concept to execution
to train users on the VOIP phone system that enabled the smooth and rapid
deployment of 3,500 phones with minimal disruptions.

Host Marriot Corporation, Bethesda, MD 1999 – 2005
Director of Network Operations 

$4 billion REIT specializing in buying and leasing back management properties to
hotel establishments. 

Selected to lead the organization’s IT network infrastructure, functions, and
strategic initiatives to support next generation data networks and applications.
Managed organization’s daily information technology needs that included
overseeing the company’s network infrastructure, encompassing local- and
wide-area networking (Virtual Private Networks), internet connectivity,
telecommunications, server / desktop administration, and technology procurement.
Planned and coordinated backup / disaster recovery and security / vulnerability
assessments. Developed, maintained, and enforced written network usage policies
and procedures for the entire organization. Enforced SOX 404 compliance.

Selected Achievements
* Captured $1.25 million in cost reductions and significantly reduced
operational downtime by developing and implementing business continuity /
disaster recovery strategies based on investigating the current infrastructure to
determine gaps between requirements and current functionality. 
* $300,000 in cost reductions generated by leading a large-scale IT initiative
to divide a network infrastructure into two separate distinct networks that
streamlined operations and increased business functionality, delivering the
project two months ahead of schedule and within budget. 
* Directed a cross-functional network team to design, build, and install a
complete network end-to-end solution from researching and selecting new
technologies and vendors to systems testing and cutover, achieving project
completion with zero interruptions to business operations. 
* $150,000 generated in cost savings by researching, evaluating, and selecting a
contract company to successfully manage and maintain an intrusion detection
system in real time, resulting in a 100% success rate with no intrusions. 
* Developed and implemented a comprehensive computer usage / security policy for
the entire organization, working closely with various departments to review and
modify the policy, precisely meeting business requirements.
* Produced $200,000 in vendor cost savings within one year by negotiating a
major contract with a large vendor (Dell) to provide technology equipment and
24/7 systems support. 
* Created a document management system that enabled legal department to conduct
document searches and version edits with maximum efficiency. 
* Launched a remote access system throughout the organization enabling users to
access network servers while minimizing exposure to web-based system attacks. 
* Reduced equipment costs $24,000 by consolidating all remote email devices into
one service vendor, ensuring compatibility with all platforms. 
* Negotiated a license agreement for enterprise software with Microsoft to
support servers and desktops that cut costs more than $47,000 annually.

Advanced Communication Systems, Fairfax, VA 1996 – 1999
Network Manager 

Provider of broadcast and commercial communications equipment to support the
commercial and government sectors. 

Oversaw direction and technology leadership for a large network infrastructure
that included managing network security issues, system upgrades, and a helpdesk
team to support network operations. Supervised and trained three direct reports.
Built scalable and reliable network infrastructures to support rapid growth of
the company. Led integration teams to successfully implement technology
solutions. Tracked completion and delivery of all IT milestones including
development, quality assurance, documentation, and deployment. Developed
procedures to track, plan, and report network availability, reliability,
capacity, and utilization issues.

Selected Achievements
* Pioneered a web-based intranet platform to support information sharing and
computing resources among 250 employees within three locations, achieving all
project milestones with no additional costs to the company. 
* Led a company-wide email conversion initiative with less than $2,000 that
replaced the organization’s outdated email system with a new Microsoft Exchange
system, reducing operational downtime while providing the sales team with an
email solution to meet customer needs. 
* Developed and implemented project plans for converting Novell Netware servers
to a Windows NT platform, managing all phases of the project lifecycle to include
data gathering, design, development, testing, training, and deployment. 
* Managed a network upgrade project from conception to implementation that
improved support response and bandwidth speeds for the entire network. 
* Recommended and implemented a cost-effective disaster recovery solution for a
web-based product to support business continuity efforts across the organization,
protecting both critical information and revenue streams. 
* Analyzed operations to evaluate network / systems performance for the
organization, determining areas of potential cost reduction, program improvement,
and policy change.

EDUCATION / CERTIFICATIONS


* Bachelor of Arts in International Relations, University of Delaware, Newark,
DE 
* Microsoft Certified Systems Engineer (MCSE), Microsoft Corporation
* Certified Information Systems Security Professional (CISSP), ISC2