219 Laburnum Ave. Apt # 1 , Richmond, VA 23223• [Send email to request phone number] 22-1583•Ivyn2va@yahoo.com
Ivy Dawkins
Objective
Utilize my customer service skills in a challenging career position to become an
asset to a growing company.
Experience
2006-2007	Rising Son Computer Services	Richmond, VA
Consultant
	Help customers  with computer purchases
	Troubleshoot system for problem solving 
	Assist technicians with building computers

2005-2006	D-Town Bail Bonding  	Richmond, VA
Owner/Agent
	Licensed by Department of Criminal Justice
	Post bonds to release defendants from various locations
	Assist in recovery operation

2002-2004	Clear Choice Insurance	Richmond, VA
Agent
	Write home and auto insurance policies
	Maintain and correct clients policies
	Liaison between insurance companies and customers

2001-2002	Insurance Doctors Of  Midlothian	Richmond, VA
Agent / Manager
	Resolve all issues between insurance companies and customers
	Assist other agents with policies problems
	Maintain daily, weekly and monthly reports
2000-2001	Geico Insurance	  Fredericksburg, VA
Agent
	Received insurance training for state test
	Answered inbound insurance request for quotes
	Activate policies upon clients request
1998-2000	Menlo Logistics	  Richmond, VA
Agent
	Received fork lift certification
	Complete accurate count of products for loading

1996-1998	Universal Ford	  Glen Allen,  VA
Sales Associate resume
	Completed extensive sales training
	Assist clients in vehicle selection
	Ran credit reports and collected
customer information for applications

1991-1996	Reynolds Metals	   Chester,  VA
Assistant Operator
	Trained on glue and sorter stacker machines
	Maintained a correct chemical and ink mixture 
according to specifications
	Troubleshoot for minor repairs
Military Experience
 1983-1987	Air Force	  Kadena AFB,  Japan
Inventory Management Specialist
	Liaison between base supply and flight line
	Cross trained to aircraft hydraulics line maintenance
Education
 1981  	Varina High School  	Richmond,  VA

References
References are available on request.