Proven IT Professional with experience including but not limited to: Project
Management, Account Management, Systems Engineering, Technical Training, and
Consulting.

TECHNICAL EXPERIENCE AND CERTIFICATIONS

Certified Information Systems Security Professional (CISSP), 2006

Cisco Certified Network Professional, since 2006

Cisco Certified Systems Instructor, since 2004

Cisco Certified Network Associate, since 2004

Microsoft Certified Systems Engineer, since 1997: Windows NT 4.0 and Windows
2000, and MCSE Windows 2003

Comptia Security+, Net+ and A+ Certifications, since 2003

Microsoft Certified Trainer, since 1999: Windows NT 4.0, Windows 2000 and
Windows 2003

Operating Systems:  Windows 2003 Server, Windows 2000, Cisco IOS, Windows NT
Server 4.0, Windows 2000 Professional, Windows NT Workstation, AS/400, Windows
XP, Linux

Applications:  Microsoft Office SharePoint Server 2007, Windows SharePoint
Services, Microsoft SQL Server, Oracle, Microsoft Office, IIS, Exchange Server,
Outlook, Microsoft Internet Explorer, ASP.net,  Sequoia Software, Rational
Software, PeopleSoft, Visual Studio, Lotus Notes, Ghost, InstallShield, Adobe
FrameMaker, PageMaker, DemoShield, SmartFTP, Symantec ProComm Plus, Nortel
Networks

Voice over IP technologies:  Cisco, Nortel Signaling Server and Contivity.

PROFESSIONAL PROFILE

Telecommunications Specialist, United States Department of State, Warrenton, VA
10/03-present
Oversee migration to Voice over IP utilizing Cisco and Nortel equipment
Responsible for ensuring network staff is successfully maintaining the Windows
2003, SQL, and Exchange environment.
Manage SharePoint local installation and implementation.
Plan, design, test and support various remote environments that utilize
Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 2.0 and
3.0.
Develop custom WebParts for SharePoint in ASP.net
Lead and mentor students to help them achieve certifications including MCSA,
MCSE, Security+, CCNA, and CCNP.
Forecast budget needs and order necessary equipment, software and course
curriculum.
Instruct users on Windows 2003, Windows 2000, Windows XP, Cisco Devices and
Security technologies.
Senior technical advisor to the Director.
Assist in development of course curriculum and documentation of network
environment.

Manager, Special Projects, TREEV LLC., Herndon, VA 07/02-10/03
Managed ASP (Application Service Provider) business unit.
Designed, configured, and maintained ASP architecture for TREEV software.
Managed a team of developers, Tier 1, 2, and 3-level support staff, testers,
marketing and sales.
Developed business plans and assessed budget needs for ASP business unit.
Performed all network configuration and secure design for the Data Center
utilizing secure data transfer protocols, Linux Operating Systems, Cisco PIX
Firewall, Cisco routers, and switches.
Managed Windows 2000 Active Directory structure for the network environment.
Worked with the Executive team to determine a vendor and later implement a
Customer Relationship Management Software in order to facilitate the coordination
of multiple business functions: software development, sales, marketing, and
support.

Sr. Systems Engineer, TREEV LLC., Herndon, VA 03/00-07/02
Acted as a primary interface for new and existing partners requiring significant
technical consulting, and design of technical solutions.
Created custom applications and technical demonstrations using technologies such
as Windows 2000,  Active Directory, SQL 2000, Visual Basic 6.0, VBA, XMP, ASP,
and Portal Technology.
Worked closely with Product Management and Program Management to ensure the
integrity of both new and existing products and solutions.
Participated in development of the technical strategy.
Managed and conducted training for all internal products as well as Microsoft
Classes using Microsoft Official Curriculum gearing towards the MCSE track.  
Developed and maintained technical courseware using Adobe FrameMaker.
Provided Tier 3 level support to users as well as Tier 1 and Tier 2 staff.  

Systems Analyst, Agilquest, Richmond, VA 09/99-03/00
Provided a principle technical and leadership role working with other
departments, partners, and customers.
Assisted sales with presentations, proposals, and customer support.
Performed extensive SQL Server database administration.
Provided systems support of NT, 2000, VPN, and Application Hosting environments.
Including tasks such as adding thousands of users accounts, updating LDAP,
creating backup and disaster recovery strategies, performing network baselines.
Led large-scale implementations of office hoteling software.
Worked with developers to create custom applications as well as scripts to
communicate with various PBXs.

Sr. Systems Engineer, Notable Solutions Inc., Vienna, VA 09/98-09/99
Responsible for knowledge management projects including requirements gathering,
proposal preparation, testing, installation, training, and project management.
Gained extensive experience in database connectivity and testing with SQL
Server, DB2, Oracle and Informix.
Installed Lotus Notes and Exchange Servers for large-scale environments.
Acquired knowledge in all areas involving document imaging and workflow
management.
Responsible for supporting customers and sales with technical issues concerning
network connectivity, software problems, or database inconsistencies.

Network Specialist, Technology Service Solutions, Denver, CO 01/1997-07/1998
Extensive experience with installation, configuration, use, and troubleshooting
of Windows NT 3.51 and 4.0, Windows 95 and 98, Novell 3.12 with some 4.0
experience, Microsoft Office Professional, MSMail, Exchange, and Lotus Notes.
Knowledgeable with AS/400 connectivity using NSRouter, NetSoft, and Client
Access.
Able to implement Exchange, MSMail, and Lotus Notes servers for large
corporations.
One of six Tier III nationwide support group personnel for large-scale United
States Postal Service deployment project.  Through careful deployment planning,
training, and help desk considerations, support calls declined dramatically
(Initially handling 50-100 a day, declining to 10-15).

LAN Administrator/Trainer, Bank Market & Technology Consultants, Denver, CO
07/1996-01/1997
Installed communication servers to enable dial-up networking in high-security
environments.
Responsible for designing and performing classroom training on Windows 95 and
Office 95 Professional Modules.
Performed complete upgrades on servers and workstations to migrate from NT 3.51
to NT 4.0 as well as Novell 3.x to NT 4.0.
Skilled in hardware diagnosis and repair for PC Workstations, Laptops, and File
Servers.

TECHNICAL & EDUCATIONAL BACKGROUND

Bachelor of Science in Finance, 1996 George Mason University, VA
High School Diploma, 1990 WT Woodson High School, VA
Microsoft Certified System Engineer, 1997
Microsoft Product Specialist, 1997 
Microsoft Certified Trainer, 1999
Comptia Security+, Network+, A+, 2003
Cisco Certified Network Associate, 2004
Cisco Certified Systems Instructor, 2004
Cisco Voice over IP, 2005 Global Knowledge
Implementing and Managing Microsoft Exchange 2000, 2003 New Horizons Training
Center
Windows NT Core Technologies Training, 1997 CCTI
Windows NT in the Enterprise Training, 1997 New Horizons Training Center
Exchange 5.0 Core Technologies, 1997 New Horizons Training Center
Internetworking MS TCP/IP using NT 4.0, 1997 New Horizons Training Center
AS/400 Operation and Administration, 1997 IBM
Lotus Notes Training, 1997 IBM
Microsoft Train the Trainer, 1999 Bradley and Associates

Clearances

Top Secret, 2005
Crypto, 2005