E-mail [Send email using form at bottom]

Profile	A loyal, reliable, dependable, hard working and dedicated employee, I
seek an opportunity to enhance a company through the use of my skills, knowledge
and abilities. These abilities earned me an Excellence award for performing above
and beyond my duties. Having a background in auditing, I also possess outstanding
customer service and analytical skills. I excel in an office setting, working
with well with others or effectively and efficiently on my own. 

Education 1991-1994 Nelson County High School Lovingston, VA

High School Diploma
	Graduated with completions in business.

Employment	

June, 2005-Jan., 2008 General Dynamics, SRI Charlottesville, VA

Travel Reimbursement Representative
•Perform 100% audit on expense reports to ensure travelers/employees are
following government and company policies and procedures. 
•Provide attentive and detailed communication with travelers regarding specific
reporting problems including policies and procedures questions. 
•Assist travelers with explicit instructions on how to use the expense
reimbursement system and how to create their expense reports.

	
June 2002-June 2005   Virginia National Bank	Charlottesville, VA

Teller
•Provided clients with outstanding customer service through handling account
information, problem solving, and detailing specifics regarding their accounts.
•Handled large amounts of currency, including daily audits of a cash drawer and
ATM.
•Back-up to the Vault Teller, requiring fund distributions to other tellers and
for Federal Reserve money shipments.
•Assisted with monthly audits of teller cash drawers, the vault and the ATM. 
•Supplied and maintained the ATM. 
•Processed daily deposits made through the ATM. 

February 1998-June 2002       F&M Bank-BB&T    Charlottesville, VA

Vault/Head Teller, CSR
•Handled and distributed monies from the vault to other tellers and Federal
Reserve Bank Shipments. 
•Provided outstanding customer service including opening/closing accounts, check
cashing, loan payments, safe deposit box opening and closing, producing cashiers
checks, money orders, and all other banking services.
•Assisted the branch manager with numerous duties, including but not limited to
daily review of the client overdraft list, conducting rate researches,
tracking/auditing time sheets.
•Supervised the training of new tellers and CSRs when hired for a specific
branch.

Additional Skills	
•Detailed and Customer service oriented. 
•Typing speed of 55 WPM.  
•Proficient in Windows and Lotus Notes.
•Outstanding analytical and problem-solving skills. 
 
Achievements	2007 Excellence in Action Award                   General Dynamics,
 SRI

This award was given for going above and beyond the call of duty for providing
exceptional and outstanding customer service.  By providing exceptional customer
service, I help the company as a whole reach its goal of providing the best
service possible.