Melanie T. Sloan
IBM Certified Specialist

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PROFESSIONAL  EXPERIENCE

Shenandoah Life Insurance Company, Inc.	7/99 – 4/06
Roanoke, VA
Manager, Imaging and Workflow Systems

	Initiated first document imaging and workflow project and led the
project team, which included needs analysis, vendor selection, solution design
and implementation.
	Hired and managed team of developers and business analysts to work with
business groups specifically for the purpose of continual process improvement.
	Streamlined business areas utilizing business process redesign and
applying electronic automated workflow solution resulting in workforce reduction,
improved disaster recovery, improved customer service and reduction of various
bottom line costs.
	Effectively managed Imaging and Workflow Systems budget that
encompassed more than 20 people and a solution with more than 200 users.
	Member of the corporate planning committee on operational improvement,
which was established to provide key planning recommendations and needs analysis
of business departments with the intent of streamlining operations and improving
customer service.
	Performed multiple product demonstrations of new systems to executive
management teams, as well as visiting customers looking to implement similar
technology.
	Frequent speaker at various industry forums, including Magellan User
Group, Open Text LiveLink and AIIM.
	Documented as a key customer reference site in Tom Jenkins’ book,
“Enterprise Content Management – What you need to know.”  © 2004

Gray Consulting, Inc.	3/98 – 4/99
Richmond, VA
Information Systems Consultant
Circuit City Stores Headquarters
(Environment: RPG IV / RPGIII on an AS/400)
	Performed business and systems analysis, coding, testing, and
implementation on projects utilizing extensive project life cycle format.
	Project Leader – responsible for all facets of a major project,
including managing resources, milestones, budget and completion date.
	Key member of the standards compliance team, focusing on systems design
and code reviews.
	Created extensive design documents including current system design,
future system design, detail design, program coding specifications, unit test
plans, system test plans, implementation plans, and user documentation.

Merge Computer Group	3/94 - 3/98
Richmond, VA
Information Systems Specialist
Reynolds Metals Can Division Headquarters
(Environment: RPG IV / RPGIII on an AS/400)
	Designed, wrote, and implemented system to track movement of packing
material between customers and plant to plant, uploading monetary information to
mainframe.
	Performed complete rewrite of CA/PRMS (formerly Pansofic) receiving
program to meet clients’ needs.
	Participated in CA/PRMS upgrade doing analysis and modifying base code
programs to interact with clients' data base.
	Performed analysis, programming, testing and implementation on projects
consulting with appropriate managers and users as necessary.
	Worked directly with CA/PRMS resolving problems with upgrade found
during testing.
	Recommended and implemented application programming standards.
	Proposed and implemented RPGIV, resolving issues as necessary.

James River Corporation		11/94 - 1/95
(Environment: RPGIII on an AS/400)
	Created RPGIII programs to enable end-users to create State Tax Tapes
removing
responsibility from programming staff utilizing UIM help text.

Carpenter Company	3/94 - 11/94
(Environment: RPGIII on an AS/400)
	Converted US and Canadian Profit Sharing Systems from mainframe to
AS/400.
	Advised and assisted in the design of a new database and application
systems.

Tredegar Films Division	3/94 - 3/94
(Environment: RPGIII on an AS/400)
	Coded RPG/III programs for the Support Request System used to track MIS
requests.

Interexec Inc.	2/94 - 3/94
Richmond, VA
Consultant
Gold Medal, Inc.
(Environment: RPGIII on an AS/400)
	Performed complete system design and code review of the rewrite of the
financial forecast system.

Standard Drug Company	9/91 - 2/92
Richmond, VA
Senior Programmer/Analyst 
(Environment: RPGIII on an AS/400)
	Analyzed needs of users and recommended solutions to various problems
for warehouse systems and buyers.
	Maintained RPG III programs on IBM System/38.
	Served on Task Force advising possible automation alternatives for
shipping and receiving systems and to develop an incentive system.

Heilig Meyers Furniture Company	1/89 - 4/91
Richmond, VA
Programmer/Analyst
(Environment: RPGIII on an AS/400 -- RPGII on an AS/400 in S/36 environment)
	Analyzed needs of users and recommended solutions to various problems.
	Designed, wrote, tested and debugged programs on an IBM AS/400 using
RPG/400 for warehousing and distribution system.
	Performed detailed analysis, programming, testing and installation of
Radio Frequency system automating warehouse shipping and receiving system.

Annadeen Hosiery Company
Burlington, NC
	Programmer/Analyst	6/88 - 12/88
(Environment: RPGII on an S/36)
•	Analyzed user requests, wrote, tested, debugged and implemented programs using
RPGII on an IBM System/36.






Hudson Life Reassurance Company
Sarasota, FL
	Programmer/Analyst	7/85 - 6/88
(Environment: RPGII on an S/36)
	Analyzed user requests, wrote, tested, debugged and implemented
programs for all aspects of Life Insurance.
	Designed and programmed Cash Receipts/Cash Disbursement system for
accounting department.
 


HARDWARE/LANGUAGES/UTILITIES


IBM AS/400 IBM PC	IBM System/38 
IBM System/36	Microsoft NT
RPG/400 CL UIM Panel Groups	RPGIII DDS
OS/400	RPGII
RPGIV
CL
DFU
Query	DBU SEU FTP	File Transfer
Journaling


SOFTWARE/APPLICATIONS

CA/PRMS Manufacturing	Lawson	Microsoft Word
Windows 3.1/95	GUI/400	Microsoft Project
Microsoft Access	Gauss Imaging & Workflow	Microsoft Excel






EDUCATION

Gauss’s Workflow Training Certification Course, April 2000

Rheinner’s “Designing an Imaging System”, September 1999

Received IBM Certified Specialist Certification in RPG III / IV, March 1999

Seagull's GUI/400 Certification Course -- GUI interfacing for AS/400 green
screens

Microsoft Visual Basic Programming Course

IBM COMMON Conference, Spring 1996, Fall 1996, Fall 1998, Spring 1999, Fall
1999, Fall 2003
Studied variety of subjects including RPG IV, Visual RPG, HTML and Java
Speaker on the topic of AS/400-based document imaging and workflow

IBM's Guided Learning Center, 1989, Courses included RPGII, Advanced RPGII and
Structured RPG

Sarasota County Vocational Technical Center, Sarasota, FL
Two year programming course:
Received Programming Certificate. 1983, Studied COBOL and BASIC languages