Kirstin Walker   
Objective	Professional, self-motivated, multi-tasking individual seeking a
challenging administrative position. 
Experience	2004-Current	McKesson Medical-Surgical	Richmond, VAData Integrity
Associate-Data Management-CCS Team Lead§	Focuses on new customer setup, continued
customer maintenance,     system development§	Perform various updates for
customers and sales managers in timely manner §	Responsible for numerous
administrative duties such as filing, faxing, spreadsheet updates through Excel,
and working with various tables.§	Assisted in the development of the sales
hierarchy system in E-12003-2004	Suncom/Triton PCS	Richmond, VACustomer Care
Representative§	Educate customers on account specifics and
information.§	Troubleshooting various problems/situations with service, billing,
and                  equipment.§	Provide exceptional customer service with
one-time resolution.§	Suggested multi-level training for every associate, thus
increasing    customer confidence and minimizing customer call transfers.
	2002-2003	Dr. Paul R. White DDS	Richmond, VAScheduling Coordinator§	Performed
various administrative duties such as faxing, filing, and answering multiple
phone line.§	Established tracking system for Dr. White to track
production.§	Performed retention methods encouraging patient visits; maximizing
orthodontic result.
	2001-2002	Trigon BCBS	Richmond, VACustomer Advocate Associate§	Informed
customers/medical providers of coverage and benefit information.§	Processed and
adjusted medical claims.
Education	2003-Current	Strayer University	Richmond, VA§	BA Program, seeking
degree in Business Administration3212 Piccolo DriveRichmond, Virginia
23233Kirstin_walker@hotmail.com