Summary
Over Eight (8+) years of experience in System and Network Administration.
Network Security implementation, Network design/architecture and Internet
applications/technology.
Experience in a large Data Center Environment and managed more than 100
servers.
Multiple projects implementations, support and co-ordination, firewall IPS,
VPN and remote access technology.
Experience in Symantec Anti-virus.
In-depth knowledge of and Hands-on Experience on Various Hardware devices.
Experience on Cisco Routers and Switches, as well as TCP/IP Network Topologies
including protocols: IP, VPN, Frame Relay, ISDN and Ethernet.
Good knowledge in supporting MS Office products.
In-depth knowledge of WAN technologies including ISDN, Frame Relay.
Hands on experience with installing and managing IT services such as Active
Directory, Exchange 2003, DNS, WINS, DHCP, NAT and Terminal Services.
Security Products working understanding of Firewalls, IDS, IPS, as well as
encryption techniques and methods.
Worked on Windows 2003, R2/2008 server and client technologies.
Experience on HP ProLiant Intel based server hardware and rack deployment.
Experience and operational knowledge on ITIL.
A self-starter with the ability to quickly recognize and resolve technical
issues under pressure and ability to work in a team oriented and fast-paced
environment.
Professional Qualification & Certification:
MCP, MCSA, MCSE Certified 2003 Track.
Novell Certified.
Oracle 9i DBA Training from Oracle Recognized University iApps.
Computer Training in MS-office, SQL Server, Fox Pro, C++, VB.
Hardware & Networking Training.
Skills:
Operating Systems : Windows 9x, XP, Vista, Windows
NT, 2000 & 2003, Red Hat Linux 8.0.
Aware of : Active directory, DNS, DHCP, WINS.
RDBMS : SQL Server 2000, MS-Access, Oracle 9i
Protocols : TCP/IP, SMTP, POP3, HTTP, FTP, TFTP,
TELNET, IPSEC, FRAME RELAY, ATM, X-DSL, ISDN, ETHERNET, FDDI, TOKEN RING
NETWORK SECURITY SOLUTIONS AND PRODUCTS
Anti-virus software : Symantec Virus Scan Enterprise
Authentications securities : Two-way authentications for RSA security
Network monitoring tool : Installations of network monitoring tool like
Observe suite and monitoring IDS / IPS.
Technologies : OSI MODEL, TCP/IP SUITE, NETWORK
TOPOLOGIES, ETHERNET, FAST ETHERNET, GIGABIT ETHERNET, FDDI, LAN/WAN design and
troubleshooting, CONTENT SERVICES, DHCP, DNS, WINS, RAS, DATA
COMMUNICATIONS,ISDN, FIREWALLS, VPN AND IPSEC.
Professional Profile:
Wipro Infotech Position: Customer Service Engineer Feb08 Nov08
Investigating user problems and initiating corrective action, and
collaborating with Desktop support in end-user problem resolution.
Setting up and configuring Win 2000/2003 servers, TCP-IP/UDP networks, Network
routers and network bandwidth constraints.
Troubleshooting network problems, setting up computers and printers on the
network etc on call rotation basis.
Managing HP ProLiant Intel based servers.
Managed and monitored network, Microsoft Outlook, Outlook Express, Exchange
Server.
Managed large Data Center Environment of more than 100 servers.
Resolving technical problems for network applications.
Performing impact analysis for the structural changes involved on the Database
Size & take Regular Backup of Database.
Honed skills in data analysis using Excel, Vlookup and Pivot Table.
Working with MIS and staff to solve new technical issues.
Participating in setting up special computer labs when applicable.
Performing remote support of customer equipment.
Major contributions during this period:
Routine work associated with planning, installing, monitoring, upgrading,
documenting and maintaining network servers, routers, switches and firewalls. The
work required a thorough knowledge of network hardware components, network
operating systems and network software/applications. Primary duties include, but
are not limited to, system maintenance and connectivity, configuration,
documentation, and installation of all computing equipments (i.e. remote
controllers, printer, terminals, etc.), tape back-up/restores and an active
participant in major hardware and software upgrades. Configuration and
maintenance of Message and web security applications.
Technical Platform: Win 2003 Standard & Enterprise Server, Windows XP, SQL
Server 2000, Exchange 2003.
Future Group (Pantaloon Retail India Ltd) Position: Business Support
Executive Feb07 Jan08
Involved in installation, maintenance and support of network equipments (Cisco
Routers, Switches and Firewalls).
Responsibilities included providing support to WAN/LAN users on
network/technical issues. Provided support and troubleshooting network related
problems. Monitored network systems operations and conducted systems performance
evaluations and system diagnostics.
Performed regular checks for the network/performance monitor, event viewer and
troubleshooting and routine network problems.
Provided user support to current network applications (in-house developed
applications as well as other purchased software).
Maintained technical user documentation & department process documentation.
Utilizing software & hardware tools, identifying and diagnosing problems and
factors affecting performance and suggesting changes to improve service.
Major contributions during this period: Primary responsibilities include, but
not limited to installation and trouble shooting of various networking devices,
build and install systems including application, file, database, and web servers.
Applied user policies and authentication and Administrating Cisco routers.
Maintain current system documentation. Perform system administration and
operating system support including OS installation and configuration. Assist with
migration and upgrade projects of hardware. Perform and maintain daily data
back-up and recovery support. Installation and customization of VMware.
Technical Platform: Windows 2003 / 2000 / XP, Exchange 2000/2003, SQL Server
2000.
Micro Clinic Position: Information Analyst and Network Administrator Oct04
Jun05
Built from scratch MS Windows 2003 server based environment.
Configuration and Installation of the router and switch for LAN & WAN.
Setup the DNS and DHCP server in one of the windows 2003 server machine.
Set up Microsoft exchange 2003 server.
Installed and maintained the McAfee ePo server.
Hardware support and Installation.
After Installation support till the network was up and running.
Major contributions during this period:
Monitoring, controlling, analyzing and managing a computer network. Also
sophisticated systems like OSS are used for ordering and tracking network
components (including IP addresses).This consisted of over 30 systems prioritized
and grouped by function. Provided and performed maintenance as recommended to the
client. Installation and administration of Active directory, Systems Management
Server 2.0 for Software Update services.
Technical Platform: Windows 2000 / 2003 / XP, Exchange 2000, Office 2000,
FoxPro
CMS Computers Jul02 Aug04
Position: System Administrator
Worked as team member to design and set up a LAN/WAN environment for clients.
Implemented Access Lists, Distribute Lists, Route Maps and Passive
Interfaces.
Configured WAN services (Frame Relay, ISDN - BRI/PRI) and LAN services
(Ethernet, VLANs) on Cisco routers and switches.
Coordinated data cable installations including termination, labeling, and
certification of Cat5e UTP cables.
Installed Windows 2000/XP, Linux and created user accounts, user groups,
assigned user and file permissions and set up network services such as Telnet,
DHCP, TCP/IP, NIC configurations etc.
Major contributions during this period:
Planning and installing network components, network operating systems and
network software/applications. Participated in resolving call requests
received from the Help desk. Troubleshoot reports and repair problems with
network servers, resources and service. Add and remove physical and logical disks
to and from the system and adds space to new or existing file systems. Remotely
accesses, manages and troubleshoots network devices. Performs the restoration
process of down network servers. Performs the initial setup and documentation of
client workstations. Supports desktop standard applications. Setup, maintain and
upgrade network resources/services.
Technical Platform: Windows NT /ME /98, FoxPro
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