Mulualem G Felix
13334 Colchester Ferry PL Woodbridge
VA 22191
Home Phone: [Send email to request phone number] 99-9122
E-Mail: Mgirma@yahoo.com
SUMMARY OF QUALIFICATION
Senior Network Engineer\ Software Test Engineer with 12+ years of
demonstrated accomplishment and knowledge with a full range of concepts,
principles, and practices in IT and skill in applying this knowledge to work
assignments. Solutions-focused, team oriented with depth knowledge in system
administration, installation, configuration , testing and troubleshooting.
Broad-based experience and hands-on skill in managing 2000\2003 servers, Active
Directory, SMS 2003, PVCS, TCP/IP, Network Protocols, Windows XP, VMware, Load
Runner, SharePoint, Office 2007, FDDC, Microsoft Office Communicator 2005,
Microsoft Office Live Meeting 2007, Ghost V 7.5 , Load Runner, Silk performance
and backup software. Conduct Web, Notes, Client/Server and other various software
applications to test and monitor the systems outputs. Works closely with
software development teams and design engineers to integrate products into
various platforms and databases in the customer's environment. Reviews
specification, and implementation of detailed test plans. Replicate production
environments and performs verification testing of Window System program.
Experience:
SR. Network Engineer / SR Software Test Engineer
Lockheed Martin Supporting HUD May, 1999-Present
Work as Technical lead and Network Administrator for HUD System Integrity
and Quality Assurance Division.(HUD Enterprise Test Center) in managing,
administering , , installing and configure Windows 2000\2003 , NT, Novell, SMS
2003 servers and Windows XP desktops and laptops.
Conduct Web, Notes, Client/Server and other various software applications to
test and monitor the systems outputs. Works closely with software development
teams and design engineers to integrate products into various platforms and
databases in the customer's environment. Reviews specification, and
implementation of detailed test plans. Replicate HUD production environments and
performs verification testing of Window System programs
Manage systems resources including performance, capacity, availability,
serviceability, and recoverability. Manage accounts, network rights, and access
to systems and equipment.
Plan and coordinating the installation, testing, operation, troubleshooting,
and maintenance of hardware and software systems within the HUD Enterprise Test
Center Installs and configures commercial off-the-shelf (COTS) applications and
software/hardware enhancement products.
Manages the installation of software and hardware, systems fixes, updates and
enhancements. Installs, configures and tests software on workstations. Controls
current versions and future releases of application software, and documents the
physical configuration of information systems.
Optimizes the functionality of networks and systems and diagnoses and recovers
failed systems. Ensures the rigorous application of information
security/information assurance policies, principles, and practices in the
delivery of system administration services.
Resolves installation problems. Identifies and mitigates security
vulnerabilities and risks. Maintains server integrity and availability. Oversees
the management of accounts, network rights, and access to systems and equipment.
Develop and document systems administration standard operating procedures.
Replicate HUD production environments and performs verification testing of
Window System programs.
Providing daily support to the staff, developers on technology issues that
can be easily resolved without the need to wait for Help Desk response.
Investigates and resolves hardware and software problems. Develops
recommendations on modification of current policy and/or procedures based on
customer needs, technology and regulations.
Consultant (Deployment)
Kean federal System June,1997-May,1999
Performed site survey for Network connectivity.
Completed System Administration Database (SAD) and AS-built guides for the
respective sites as part of the INS Technology Infrastructure Project (TIP).
Supported and assist site survey Team leaders to engineer LAN solutions.
Performed software upgrades for desktops, laptops, configured PCs;
provided trouble shooting of workstations and problem resolutions.
Installation and configuration of MS_DOS,Win3.11,Win95/98WinNT workstations
and software configuration for Internet and email access
Datatech Industries, Ins
oct,1996-jun,1997
Performed site survey for Network connectivity.
Completed System Administration Database (SAD) and AS-built guides for the
respective sites as part of the INS Technology Infrastructure Project (TIP).
Supported and assist site survey Team leaders to engineer LAN solutions.
Performed software upgrades for desktops, laptops, configured PCs;
Provided trouble shooting of workstations and problem resolutions.
Installation and configuration of MS_DOS,Win3.11,Win95/98WinNT workstation and
software configuration for Internet and email access
PC support
Cooper s and Lybrand Jan,1996-Oct,1996
Migrated desktops and laptops Windows 95 environment while maintaining the
integrity of systems software configuration and custom systems being used by the
department in their daily operation.
Responsible for network connectivity and printer as well as the connections to
the broadband, mainframe, Internet, and Internet services.
Provided on-site daily support for the customers, including local area
network.
MCI
Aug,1995-Jan,1996
Contribute technical expertise in resolving customer hardware/software support
issues; troubleshoot and advise customers on technical problems achieving maximum
system utilization.
Installation of personal computers, provide end user support for various
software Packages
Defined levels of networks security and differentiate between types of network
users.
Education
Strayer University
BA, Information systems June 1995,
GPA 3.33
Northern Virginia Community College May 1993
AA, General Studies May,
3.0
Computer Learning Center
Diploma, Network engineering and Management October,
3.2
Additional Technical Training
Training and Certificates
CNE - Novell Certified Network Engineer
MCP - Microsoft Certified Professional (Windows NT)
CNA - Novell Certified Network Administrator
October 1996 (Computer Learning Center)
Certificate SMS 2.0 Administration, May 2001 Ikon Technology
Application Development for Lotus Note July 1999 Ikon Technology
Domino Messaging Administration August 1999 Ikon Technology
Domino Applications Administration Certificate August 1999
Productivity Management Certificate November 1997
TNG operator Certificate, Nov 2001, Lockheed Martin
Implementing and supporting Microsoft windows XP Professional
Active Directory Trouble shooting
Certificate Test Director (automated test tool) CTI training October 2001
Window 2003 Administration, Feb 2007 Learning tree International
SMS 2003 Administration , mach, 2007 Learning Tree International
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