Summary:

Creative, alert and experienced with a proven record in planning and leadership.
 Demonstrates abilities as an innovative thinker and problem solver with
excellent communications skills.  Adapts quickly to challenge and change. 
Self-motivated with a quality outlook of satisfaction above all else.

Education:

SANS Institute Training Course
Washington, DC
Firewalls, Perimeter Protection and VPN’s, July 2001

Northern Virginia Community College – Woodbridge Campus
Network Security Career Studies Certificate Program, 2001 – 2002

Business Computer Systems
Montclair, VA
Certified Novell Netware Administrator 4.x, May 1996

Naval Technical Training Center, Corry Station, Pensacola, FL
Cryptologic Technician Administrative A’School, August 1990

George C. Marshall High School
Falls Church, VA
H.S. Graduate, June 1989

Employment History:

Self-Publisher
Red Hill Publishing, Woodbridge, VA
July 2007 – Present

Duties:
 
Self published author of historic fictional works/novels.  Released Violet’s
Manor, Bonds of Kinship in December 2007 and will be for releasing Lenah’s Veil
in Winter of 2008.  Registered company and literary works with the Library of
Congress and Patent and trademark office and secured ISBN and EAN codes for
layout preparation.  Worked in coordination with freelance editors, writers,
cover & interior designers and other book-manufacturing firms to ready books for
release.    Work to implement marketing plans such as direct sales, internet
sales, distribution channels to promote finished product.

Sr. Associate
Sytex Inc. Vienna, VA
Onsite, DOD Biometrics Mgmt. Ofc., Alexandria, VA
October 2002 – March 2003

Duties:

Technical writer for Concepts of Operations document headed up by the US Army
Biometrics Program.  Provide technical feedback, analysis and suggestions to
working group team leads.  Prepare graphic designs used for technical
demonstrations and working group meetings.  Research biometrics technologies,
market trends and cost related issues, such as drafting Statement of Work and
maintaining database libraries.

Implementation Program Manager
Customer Integration & Design Services
Ipass Inc., Telecommuter
November 2000 – May 2002

Duties:

Provide advanced Solution Design and Integration of iPass Technology,
authentication systems & virtual private networks.  Integration resource contact
for accounts with extraordinary technical or implementation requirements. 
Provide initial implementation, documentation and training on new iPass service
offerings for Sales engineering and Account Mgmt. teams.  Provide design
integration and deployment support to iPass Corporate and Channel customers to
insure a smooth and efficient deployment of corporate remote access services. 
Coordinate resources needed to address billing and reporting requirements. 
Provide extended technical training to Solution Partners on iPass Technology and
support procedures.

Sr. Implementation Coordinator
Infonet Services Corporation, Chantilly Ofc.
April 1999 – November 2000

Duties:

Review and track customer orders via Remedy ticketing system.  Interface with
other Infonet organizations, e.g., Sales, GTS, Engineering and customer care to
answer technical issues.  Develop project plans to insure service ordered will be
implemented correctly and in a timely manner.  Reserve network components , e.g.
node-port and class C address assignments, required for installation.  Create
SWIP files and build base load files for router configuration.  Perform
configuration modifications to customer premise equipment.  Support
pre-deployment installations.  Maintain router configurations on Unix-based
platforms.  Work with GTS to troubleshoot customer-impacting issues through
resolution phase.

Network Administrator – Consultant
Manpower Technical, Herndon, VA
Onsite SAIC – Tyson’s Corner, VA
January 1998 – April 1999

Provide technical end-user support via phone, email and fax request.  Support
WAN connectivity, Windows NT and Novell server support.  Create MS Exchange,
Lotus notes and Quickmail accounts.  Assist users with Internet Browser setup,
SQL server access, Eagle Mobile dial up and SIMIS mainframe access.  Assist dial
up users with Ascend Dial and Token configuration and support and basic access to
in-network services.  Troubleshoot problems associated with WINS and Domain
controller problems.

Network Engineer
Compucom Systems inc., McLean, VA
Onsite Bell Atlantic Federal Systems, Washington, DC
June 1996 – December 1997

Perform general maintenance tasks, troubleshoot and repair of computer hardware
and software systems.  Perform PC hardware and software installations.  Provide
escalation to upper tier groups for services that exceed response time, repair
time, lack of parts or any other customer impacting issue.  Investigate system
problems and provide solutions using specific product knowledge, system utilities
and in-house networking services.  Follow established process and procedures to
plan, install and test computer system hardware and software technologies.

Case File Analyst
CACI Inc., Crystal City, VA
March 1994 – December 1996

Document coder for Department of Justice contract.  Performed quality control
and quality analysis of scanned documents and images.  Performed data entry and
support of their document imaging system (ADDIS).  Required Secret level
clearance.

Cryptologic Technician Administrator
United States Navy Reserves, Washington, DC
July 1989 – July 1997 
Provide administrative support to Naval Security group personnel.  Prepare
evaluations for Cryptologic teams, process security access paperwork for division
personnel, typed documents and prepared memos for secure transmission.  Held TS
level access.  

Security Clearance – Inactive