PAMELA JEAN GADDIS
	474 GRETNA COURT
	HAMPTON VA 23669
	 [Send email to request phone number] 50-1264

QUALIFICATIONS:

Work well with vendors, users and upper management to define and solve problems.
 Develop excellent  user and technical documentation to make systems more
useful.

Highly developed communication and interpersonal relations skill.  Effectively
train others to use various electronic equipment and related software.

Good problem solver.  Hard working, efficient, reliable.  Quick learner.  
Welcome challenging opportunities.

EDUCATION:		Virginia Polytechnic Institute and State University
1982			Blacksburg, Virginia
			MAJOR: Marketing Management (B.S.)
			MINOR: Sociology
			GRADE POINT AVG: 3.4 in major, 3.0 overall

1978			Kecoughtan High School, Hampton VA
			Graduated General Studies

EXPERIENCE: 

Christopher Newport University, Newport News VA

Secretary Senior – Department of Physics, Computer Science and Engineering, June
2008-present


Old Dominion University, Norfolk VA

Assistant to the Dean – College of Engineering & Technology, January 2008 – May
2008

Assist the Dean in all aspects of internal and external relations, producing
content for the College website, the production of college publications, and
maintaining Dean’s appointment calendar, travel arrangements.  Editing technical
and non-technical documents, working with diverse constituents in an
academic-like setting, drafting/editing position papers, creating power point
presentations, producing print publications and supporting public
relations/marketing efforts. 
  
Boy Scouts of America, Newport News, Virginia

Office Manager/System Administrator, June 1998 – January 2008
Supervise Receptionist, Store Manager and Clerk and Registrar daily.  Ensure
that procedures are followed.  Responsible for training and covering when
necessary the various positions that I supervise. Maintain accuracy of
fundraising database for our Friends of Scouting campaign and special events.  
Troubleshoot and install new computers on Local Area Network.  Set up new users
on network; install new software and software updates.  Troubleshoot printer
problems and software questions. Maintain and troubleshoot Phone system within
office.  Perform Administrative Assistant duties for Assistant Executive Director
and Executive Director. Work with Microsoft Office 2003 software, Windows 2000
and XP. Assist in answering incoming calls to office when needed. Responsible for
maintaining office supplies and other office necessities.

Old Point National Bank, Hampton, Virginia

Operations/Data Processing Assistant II, October 1994-October 1997
Construct and type various letters, memos, reports for Senior Vice
President/Cashier of Operations and assist Data Processing Officer with
documentation, letters, and memos.  Assist and develop PC programs to do various
operational tasks.  Maintain inventory of all hardware and software for entire
Bank, including software license agreements. Functions as Help-Desk
Administrator, reviews requests and assures follow-up.  Maintain and take
appropriate action on all liens and garnishments received.  Arrange telephone
maintenance and software modifications on Rolm Telephone System.  Assist the Data
Processing Department with Computer Operator functions on IBM AS/400 mainframe on
both day and night shift. Work with various software applications such as
ProComm, WordPerfect, DOS, and Windows 3.1 and 95 and Microsoft Office 97.

Electronic Data Processing Technical Support Representative, November 1989-
October 1994
Developed reports with QUEST.  Assisted with review of software tests.  Provided
Word Processing support for various forms of correspondence, reports, manuals and
other documents.  Provided technical support to users.  Served as backup to
Sorter Operator, day and night shift Computer Operators.  

Head Teller, September 1988-November 1989
Responsible for staffing tellers.  Supervise staff and assist with problems. 
Responsible for incoming and outgoing shipments of Federal Reserve currency. 
Trained incoming staff members and oversaw day to day operations..

Teller, September 1986-September 1988
Served as backup to Head Teller.  Operated and worked on ATM.  Performed Paying
and receiving duties of teller.

First Union National Bank, Cary, North Carolina

Teller, September 1985-September 1986
Assisted with ATM.  Performed Paying and receiving duties of teller.  Performed
Commercial Account Analysis.

Old Point National Bank, Hampton, Virginia

Teller, August 1983-May 1985
Served as backup head teller.  Operated and worked on ATM.  Performed paying and
receiving duties of teller.

Linens-N-Things, Williamsburg, Virginia

Assistant Manager, March 1983-June 1983
Supervise employees and incoming freight. Prepare daily paperwork including cash
reports.  Merchandise incoming freight.  Assist customers with purchase
decisions.