Darren s. henderson

objective

 
	

Being an effective leader for my team with motivation to excel through constant
improvements and goal communication.
	

 
	

 
	 

Experience

 
	

2007 - 2008              United States Army              Fort Knox, KY

Signal Systems Support Specialist

   1. Supervise, install, maintain and troubleshoot signal support systems and
terminal devices to include radio, wire and battlefield automated systems.
   2. Provide maintenance and supply request for unit level signal support.
   3. Operate and perform preventive maintenance checks.

	

 
	

 
	 

 
	

2002 - 2007              Saturn of Richmond               Midlothian, VA

Internet/Sales Manager

   1. Perform internet site maintenance.
   2. Maintaining on-site functionality with resolving PC hardware/software
issues.
   3. Organizing and presenting sales trainings on associate and management
levels.

	

 
	

 
	 

 
	

2000 - 2002              Best Buy              Midlothian, VA

Department Supervisor

   1. Maintaining department profitability through constant team and individual
training.
   2. Creating employee schedules and daily goal levels.
   3. Staging and installation of department’s electronics for customer demo.

1998 - 2000              Capital One               Chester, VA

Recovery Specialist

   1. Direct communication with customers and management to implement a
situation suitable for the customer while profitable for the company.
   2. Settling 100 – 200 customer accounts monthly through self management and
customer follow up.
   3. Adjusting interest rate, establishing payment plans, equity lines for
customer service and saving a charged-off account from becoming a company loss.

 
	

 
	

 
	 

 

 

Education

 
	

2002 - 2004              ECPI              Midlothian, VA

   1. Assosiates, IT Networking and Security Management.

 

1992 – 1994      Chesterfield Technical school

   1. Certificate in General Electronics, Chesterfield Technical school

 

1991 – 1995      Matoaca High School

   1. Academic

 

 

 
	

 
	

 
	 

Interests

 
	

Habitat for Humanity
	

 
	

 
	 

 

DarrenS.Henderson@Yahoo.com

4920 Whetstone Road • Richmond, Va 23234 • (804)245-0515