Mary M. Carr
4579 Revere Dr.
Virginia Beach, VA 23456
 [Send email to request phone number] 26-9631 (Home)
 [Send email to request phone number] 50-9436 (Cell) car81car@cox.net

SUMMARY: Secret Clearance. Areas of expertise include but
are not limited to Access Programming, SQL, Data Modeling,MS Visio, System
Administration, Help Desk, Software Training, Quality Assurance and MS Office
Suite.

WORK EXPERIENCE

Database Developer
USMC Civilian    Norfolk, VA       1/2009 - Present
 Trained in creating forms and report utlizing Oracle Application Express
 Data Modeling utilizing Toad Data Modeler
 Train and support end users on database usage
 Create training documentation and SOP in Word

Decision Support Analyst II
Amerigroup    Virginia Beach, VA    11/2006 – 1/2009
 Database Support
  Database administrator for over twelve Disease Management databases
  Design and develop new databases for Productivity, and Quality Management
  Train new personnel on how to use databases
 Create Adhoc queries using SQL query analyzer
  Analyze quarterly claims and member’s data
 Software Implementation from Access databases to SQL Server databases
 Import, extract data from SQL to Excel, Access
 Software Support
 MS Office Products

Help Desk Analyst
EDS – NMCI Contract	Norfolk, VA		08/2006 – 11/2006
 Network Admin
 Password Reset, Account Activation, Updates utilizing Active Directory
 Research network problems utilizing NMCI Knowledge Center
 Software Support
 MS Office Products
 DOD Legacy Applications
 Make updates to the Remedy help desk database

SOFTWARE ENGINEER I
Raytheon Technical Services Groton, CT /Norfolk, VA		10/2004 – 06/2006
 Oracle Support
  Create user specified reports using Oracle Reports 10
 Access Support
  Database administrator of Management and Project Tracking databases
  Design and develop new Data Model for new Management Access Databases
  Implement client server databases
  Develop forms, reports and queries utilizing SQL and VBA
 QA
  QA web based courses for functionality and SCORM 1.2 compliance
  Provide QA and testing procedures for Project Managers.

ASSOCIATE ANALYST/DATABASE DEVELOPER CONSULTANT
Pratt & Whitney/Aviant Group		East Hartford, CT		5/2003 – 10/2004
 Database Support
  Developed a Bill of Material Database using MS Access and VBA for CSMC Test
Engines
  Tested & QA databases for functionality.
  Maintained the Cost Reduction Database utilizing MS Access
 Help Desk Support
  Internal IT Coordinator for the CSMC department
  Installed and troubleshoot IPASS remote software on department laptops
  MS Visio/Project 2000 - Updated and created the Engineering Standard of Work
Maps utilizing MS Visio
  Tracked CSMC projects utilizing Project 2000

PROGRAMMER/DATABASE DEVELOPER INTERN
Financing Alternatives		Chesapeake, VA		6/2002 - 8/2002
 Help Desk Support
  System Administration - Windows NT and
  Windows 2000, Created user accounts and profiles with Active Directory
  Troubleshoot level 1, 2 and 3 help desk calls.
  Upgraded and installed new operating systems utilizing Windows 2000 or XP
  Created and maintained user email and web mail accounts
  Installed new hardware
 Database Support
  Access2000 to SQL Server 2000 database conversion
  Developed and maintained Access 2000 Reports
  Developed Help Desk database utilizing Access 2000 and SQL
  Wrote enhancements to existing system utilizing Visual Basic 6 and Access
2000

EXECUTIVE ASSISTANT/ADMINISTRATIVE ASSISTANT
Office Team, Adecco		Virginia Beach, VA		10/1997 - 9/2000
 Scheduled meetings, interviews, conferences and made travel
 arrangements Maintained daily, weekly, and monthly reports
 Utilized Windows 98, Access, PowerPoint, Word and Excel

CULINARY SPECIALIST    US Navy		Jacksonville, FL		1/1994 - 8/1997

EDUCATION
BS in Information Systems    GPA: 4.0 AIU Online 6/2007
AS in Computer Programming GPA: 4.0
ECPI College of Technology Virginia Beach, VA 7/2002
Dean’s List & Perfect Attendance Awards