HALEH VAKHSHORI
6013 Jan Mar Drive
Falls Church, VA 22041
Home Phone [Send email to request phone number] 17-9070
MyNewCareer2009@yahoo.com
OBJECTIVE: A dynamic and stimulating position that utilizes my skills
effectively and allows me to work from my home office.
QUALIFICATIONS
Dedicated, Result-driven, team player, fast learner, self-motivated, creative,
analytical, and enthusiastic leader with expertise in all aspects of business
including operations, management, organizational and business development, sales
and marketing, finance, and human resources.
EDUCATION
May 1994 Bachelor of Business Administration
Marymount University – Arlington, VA
May 1992 Associate of Science in Business Administration
December 1991 Associate of Science in General Studies
Northern Virginia Community College - Alexandria, VA
COMPUTER SKILLS (PC & MAC)
Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, and Access
LANGUAGES
Fluent in English, Persian (Farsi), and Azeri
EMPLOYMENT
1/2002 – Present, Co-manager, MLI Graphics - Sterling, VA
Co-manage a family-owned small business with all aspects of operation: strategic
planning, marketing and sales, project management, personnel, and finance.
Conduct research and prepare plans for business development. Utilize
state-of-the-art marketing tools to enhance market exposure and client awareness
of new products and services. Assist with contract administration and responses
to procurement requests, Request for Proposals (RFPs), and Invitation for Bids
(IFBs) for federal, state, and local government agencies. Manage employees and
projects to ensure timely completion of products and services. Compare and
revise benefit and compensation structure. Recruit applicants for different
positions. Reconcile statements, accounts payable and receivable.
05/2006 – 07/2007, Senior Loan Adviser, New Century Mortgage - Alexandria, VA
Responsibilities included lead generation, maintenance of clientele base, and
obtaining referrals. Worked with real estate agents, appraisers, title
companies, internal processing and closing departments, management, and
underwriting professionals to process and finalize loans. Reviewed and analyzed
contracts, financial, and legal documents, and assessed risks. Ensured a high
level of customer service while adhering to the federal and statewide
regulations.
07/2003 – 09/2004, Mortgage Counselor, Justice Federal Credit Union - Chantilly,
VA
Promoted various mortgage products in the call center. Originated, processed,
underwrote, and arranged timely closings of applications in 48 states. Maintained
a large customer pipeline. Ordered and obtained preliminary title, flood,
appraisal, and credit reports. Conducted in-depth review and analysis of all
documents, assessed risk factors, and determined eligibility. Set preliminary
and final loan conditions. Maintained client relationships. Resolved problems.
Submitted loans to automated desktop underwriting, evaluated results, and
presented for final underwriting. Inspected HUD-1. Ensured compliance.
03/2002 – 07/2003, Mortgage Sales Coordinator, Mortgage International- Vienna,
VA
Interviewed homebuyers and applicants to determine eligibility. Originated,
coordinated, and prepared wholesale loan packages for processing. Collected,
reviewed, and analyzed loan documents. Resolved issues. Submitted conditions to
obtain approvals and finalize loan closings. Searched real estate market,
evaluated data, and conducted seminars, "Home Buying", "Know Your Credit?"
11/1996 – 11/1999, Legal Assistant, Law Firm of Shulman and Rogers - Rockville,
MD
Acted as a liaison for accounting department for auditing and monitoring
accounts. Prepared ad-hoc reports for partners. Maintained, reviewed, and
reconciled various billing records. Processed confidential information.
03/1995–11/1996, Office Manager, Law Firm of Lotfi & Associates - Washington,
D.C.
Managed a time sensitive operation including marketing, accounting, recruiting,
and human resources as well as making recommendations on strategic planning and
organizational development. Developed, implemented, and led the project and
designated a team to organize the entire filing system- increased time
management, productivity, and customer service. Examined and revised existing
policies and procedures- ensured quality control. Restructured some jobs,
cross-trained, and delegated new responsibilities to the support staff. Promoted
Firm in local diverse communities through different media. Compared industry
norm and made adjustments to raise retainer fees- achieved higher revenue.
Monitored accounts and cut costs. Analyzed budget and submitted reports and
forecast of earnings. Supervised legal and administrative teams. Conducted
biweekly staff meetings. Created solutions and resolved conflicts.
01/1989–10/1994, Branch Specialist, Wachovia – McLean, VA
Traveled to various Northern Virginia branches to assist and cover for staff
shortages. Trained, coached, and motivated branch employees. Audited and
reconciled various financial instruments. Provided financial services and
handled banking transactions. Reviewed credit reports and processed loan
applications. Received formal acknowledgments, letters of recognition, and won
awards for constantly meeting and exceeding the branch business development,
sales, cross-selling, investment, and customer service quality goals. Increased
branch income and client retention levels. Educated customers and resolved
problems.
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