Jessica Leigh  
9215 Matthew Drive  
Manassas Park, VA 20111  
703/368-3852 Home  
703/508-9703 Cell  
 
Computer Skills: Excel, MS Word, MS Access, Windows 95, Windows 98  
Windows 2000, 2003 & 2007 , PC's, Remedy Systems and Lotus Notes 
 
Security Clearance- Secret  
 
Training- ISO 9001  
 
Experience:  
iGroup
Case Manager
June 2008- Present

Chantilly, VA
-Point of contact for large Marketing offices
-Daily updates and status checked on over 100 cases
-New Business processor for larger Marketing offices
-Liaison between Insurance Carriers and large Marketing offices and their
agents
-Resolve any commission and application issues with numerous carriers
-Keeping agents and Marketing offices up to date on new state and carrier
regulations
-Set up in house training sessions for other case managers
-Acts as back up to Case Managements Supervisor when needed
-Any other project requested by the VP and Directors as needed

Freddie Mac  
Administrative Coordinator CMO Division  
April 2007 – March 2008  
Mclean, VA  
 
-Daily Calendar and Email for 2 directors  
-Coordinated meetings on and off site for both directors and their managers  
-Worked with numerous program applications  
-Resolved scheduling conflicts  
-Various projects for the Directors and their managers  
-Created weekly reports sent out to Freddie Mac and their business partners  
-Created correspondence for both Directors  
-Retained confidential and non-confidential files  
-Space Liaison for the CMO Division move ( 250 people)  
-Any other administrative duties assigned  
 
Infinite Software Resources (Secretary for Senior Advisor in the Department of
Treasury)  
Secretary  
November 2006 - April 2007  
Washington, DC  
 
-Created letters and correspondence for Senior Advisor  
-Organized meeting with in the Department of Treasury  
-Prepared material for meetings with the Secretary and under Secretaries  
-Acted as liaison for Senior Advisors when necessary  
-Researched information from varies agencies for papers and proposals  
-Prepared any paperwork or information to have visitors cleared into the
building  
-Any other secretarial duties as needed  
 
Insight Global Inc.  
 
Administrative (Supporting CACI Field Services Operations)  
May 2005 – November 2006  
Chantilly, VA  
 
-Created FTE monthly reports for DOD, DHS and DOT using MS Excel spreadsheets
and  
MS Access database programs  
- Additional duties included assignment as backup for Field Services Scheduler
for  
32 Field Services Technicians nationwide  
-Conducted quality survey reports for DOD, DOT, DHS customers  
-Assisted in providing research and reports  
supporting various jobs for the Field Services Department  
- Assigned as primary liaison for tracking Field Services equipment for  
calibration and equipment repair with Acterna (test equipment manufacturer)  
-Assisted in implementing corrective actions under ISO 9001 process  
-Created and processes Procurement Requests (PR's)  
 
Oak Tree Financial  
Administrative Assistant  
July 2001 – May 2003  
Chantilly, VA  
 
-Assisted the Life Marketing Director with day-to-day activities  
-Processed incoming contracts for both life and annuity companies  
-Tracked and logged incoming contracting and licensing paperwork  
-Assisted with special projects for management  
-Resolved contract and application issues for numerous companies and insurance
agents  
- Answered and followed up on marketing requests  
- Acted as liaison between agents and insurance companies  
- Contacted insurance agents for follow up on claims  
- Created Life Insurance informational kits  
- Ran queries for the VP and managed monthly production reports  
- Researched agent’s life and annuity agent codes  
-Processed new business for various companies  
- Organized and kept updating all information from 7 different companies  
- Followed up on pending business with insurance companies and agents  
 
Education: W. T. Woodson 1998 
Attending Northern Virginia Community College  
Completed Keyboarding and Word Processing -  
Fall 2001, Cert. Business Writing and Grammar