Seasoned, results-oriented, and dynamic Project Management/Coordination
professional offering 19 years of extensive background in procuring
equipment/materials, interfacing with logistics and engineering, as well as
resolving problems during pre-construction, construction, and post-construction.
Possess exceptional flexibility and resourcefulness, coupled with the ability to
multi-task in a fast-paced environment without compromising quality. Expert at
providing status of equipment and expected delivery date; interested in pursuing
a career advancement to effectively utilize comprehensive experience on project
and program management as well as broad knowledge of capital program and
engineering, professional development and advanced computer skills in supporting
and exceeding company expectations.

 * Effective managerial/leadership skills; established leadership aptitude
applied in performing and supervising analysis of complex resources as well as
powerful and efficient principles distributed in a wide range of contractors;
adept at supervising people involved in large-scale government construction
project.
 * Remarkable ability to plan and organize work; rendered expertise in managing
and planning reports for daily tracking of construction and punch listing of
scheduled project conclusion, along with daily performance of logistical tracking
and preparation of billed product orders.
 * Demonstrated strong communication, interpersonal, and organizational skills:
able to prioritize work effectively and efficiently.

KEY EXPERTISE

 * TIME MANAGEMENT
 * WORKFLOW ADMINISTRATION
 * STRATEGIC PLANNING
 * PROJECT MANAGEMENT
 * ADMINISTRATIVE SUPPORT
 * BUSINESS OPERATIONS
 * CLIENT RELATIONSHIP MANAGEMENT
 * CAPITAL PROGRAM AND ENGINEERING
 * ORGANIZATIONAL PERFORMANCE
 * RAPID PROBLEM SOLVING AND DECISION MAKING
 * DYNAMIC TEAM BUILDING AND LEADERSHIP
 * CENTRAL OFFICE EQUIPMENT INSTALLATIONS

CAREER HIGHLIGHTS
Knowledge Connector, LLC ? Richmond, VA
CONTRACT PROJECT ENGINEER 2007-2010
Supported engineering, central office equipment installation, and logistics.
Successfully provided milestone dates for each work order and processed and
routed its closing packages to specialists.

 * Dynamically updated and maintained all national required in-service log and
departmental order backlog.
 * Oversaw timely completion of central office engineered work orders, as well
as evaluation of engineered work orders and monthly reports.
 * Directly involved in the identification and decision making of issues
regarding labor hours, milestone date intervals, priority codes, and customer
driven orders based on internal or external customer status.
 * Compiled, completed, and delivered all information for special projects.

Verizon South ? Richmond, VA
SPECIALIST NETWORK ENGINEERING AND PLANNING 1991-2007
Primarily held accountable for work orders, including B1 test, construction
lines, and T1 circuits. Served as liaison between engineering, central office
equipment installation, logistics, and project management. Implemented
interdepartmental meetings with engineers designed to evaluate and maintain an
accurate record of capital spending. Compiled all business case information with
manager approval prior to submission. Served as an integral member of IOF FUG
team and intra-office facilities functional team.

 * Successfully managed 475 telephone equipment orders of various complexities.
 * Administered timely completion of central office engineered work, supervised
internal systems for availability and receipt of equipment of critical jobs in
Msolv as well as obtained equipment for delivery to construction site for
installation.
 * Orchestrated complete information for special projects and gathered Program
Planning Capital (PPC) work order information for the following year.
 * Provided assistance in conducting district PPC meetings to analyze capital
spending, as well as with the manager in organizing monthly capital conference
calls and interpretation of National Program Capital projects.

GTE ? Mechanicsville, VA
TEMPORARY ACTING CENTRAL OFFICE ENGINEERING INSTALLATION SUPERVISOR 1990-2000
Held responsible for supervising employees on equipment installations in central
office and assigned area. Immediately resolved all issues that arise during
installation. Comprehensively analyzed new work orders from operation center.
Oversaw pricing negotiations with contractors within a short time frame.
Constructed invoices and amendments for authorization of payment to contractor
installation.

 * Significantly performed inspection on all equipment installation work orders
and mentored all staff or contract labor regarding issues that arise during
inspections.
 * Maintained open line of communication between central office supervisors,
proactively providing updates to upper management and peers on monthly calls.

EARLIER EXPERIENCE

Associate Engineer-Transmission
Contel of Virginia ? Mechanicsville, VA

Planning Clerk
Continental Telephone ? Mechanicsville, VA

EDUCATION

PROGRAM IN ACCOUNTING
J. Sergeant Reynolds Community College ? Richmond, VA

PROGRAM IN DATA PROCESSING
Richmond Technical Center ? Richmond, VA
Project Management
Colorado Technical University On-line

CREDENTIALS

Awards & Recognition
 * Potomac Region-Mega Project to Better Customer Service: 2009
 * Vice Presidential Letter of Achievement: 2009
 * Certificate of Appreciation-Participation in EDFA Interoperability: 2007
 * Certificate of Appreciation-25 Years of Service: 2003
 * Verizon Excellence Award-Business Unit Nomination: 2003
 * Chairman's Leadership Award-Caller I.D. Provisioning: 1999
 * Chairman's Leadership Award-Team Leadership: 1998
 * Recognition-Perfect Attendance: 1997-2000
 * President's Leadership Award-Gold Medal Winner: 1996
 * President's Leadership Award-Team Leadership: 1996
 * President's Leadership Award-Team Leadership, Prince William County Data:
1995

Certificates

 * Corporate Compliance-Privacy: 2007
 * Project Management: 2005
 * Code of Business Conduct: 2002
 * Coping with Stress: 2002
 * Conquering Conflict through Communication: 2002
 * The Interpersonal Side of Conflict: 2002
 * Management Development I: 1997
 * Investment in Excellence: 1994
 * Sonet Transport Planning & Engineering: 1991
 * Transmission Noise Reduction: 1991
 * Practical Electricity: 1991
 * Fundamentals of Transmission: 1989
 * Data Communications Fundamentals: 1989

TRAINING AND SEMINAR

AC/DC Theory (Basic Transmission Engineering (Basic Transmission Flex learn
(Choosing to Lead (Coaches Recipe for Success (Connecting through Integrity-Code
of Business Conduct (Conquering Conflict through Communication (Construction
Management System (Construction Management Seminar (CMS) (Coping with Change
(Coping with Stress ( CPI-810 and You (CPI-810 Data Classification and Data
Trustees (CPI-810 For System Support Personnel (Diversity Food for Thought
(Diversity: What Employees Should Know (DMS-100 Family Technical Managers
Overview (Effective Business Presentations (Employee Project (Ethics I (First Aid
Training ( Front Line Core Course (Frontline Forum (Functional Excellence:
Adaptive Engineering for Mid-Atlantic (Installation and Maintenance Contingency
(Individual Performance and Development Plan (Introduction to Data Communications
(Introduction to Data Processing (Introduction to Stage Mat Web (Investment in
Excellence, Management, Management Development Course I (Managing and Working
with Difficult People (Manufacturer's Course ( Medic First Aid (Meters (Operating
Company Vehicles (Outside Seminar Technical (Practical Electricity and
Electronics (Principals of Digital Technology, Public Speaking, Hazards (Safety:
Defensive Driving 2 of 3 ( Safety: Defensive Driving 3 of 3 (The Interpersonal
Side of Conflict (Understanding Digital Subscriber Lines (VADI Reintegration and
Collocation Co/Premise Exemption (Working Aloft (Accounts Payable Imaging
(Choosing to Lead (Difficult People in the Workplace (Managing and Working with
Difficult People (Security Awareness Top Ten (Working with Arrogant and
Duplicitous People (Microsoft Office Suites (Excel, Word, and PowerPoint) (SAP
(Msolve (Vbuild (Project Costing (GTEAMS (CPMS ( CONSTANT (MR STATUS Report (RAMS
(STAGEMAT (CCP+ (CMS

PROFESSIONAL AFFILIATIONS & COMMUNITY INVOLVEMENT

Volunteer, Blood Drive
Habitat for Humanity: 2003
PTA Acquinton, Elementary, Hamilton Holmes, and King William High School
Independent Telephone Pioneer Association

COE, Team Lead Verizon South
Member, IOF Functional User Group