Robert A. Napier
21776 Brondesbury Park Terrace
Sterling, VA 20166
Phone:  [Send email to request phone number] 98-0421
Email: [Send email using form at bottom]	
	
Career Objectives	I am seeking a position as a Network Technician. I’m
interested in a position that will allow me to grow 
		        	 professionally and also broaden my knowledge into fields such as
network administration.
					
Certifications		CompTIA A+, CompTIA Network+
Technologies		Operating Systems: Microsoft XP; 2000, Mac OSX
Miscellaneous Technologies: Microsoft Office Suite, Ethernet LAN, DHCP, IPv4, IP
(TCP, UDP)
Employment
1998 – Present		Small business owner 

2007 – Present 		Loudoun Volunteer Caregivers

May 2005 – April 2008	Warehouse Manager Digital Press, Herndon, VA
Organized and managed the movement in two 5,000 Sq. ft warehouses. Tracked
International shipments for the government utilizing File Maker 7 and Pitney
Bowes Shipping programs. Responsible for copying software onto CD and replacing
CDRW drives when faulty. Managed multiple Shipping/Receiving projects from
inception to completion.

October 2004 – May 2005	Supervisor   Starbucks, Reston, VA
Managed evening shifts of 7 employees. Responsible for quality assurance and
customer satisfaction. Responsible for counting cash before and after an
employee’s shift. Prepared daily reports for management describing the day’s
events. Deposited the day’s earnings to the bank. Trained new hires.

2003-2004		Shipping/Receiving Associate  TNT Logistics of North America,
Sterling, VA
Customized merchandise on a per-order basis. I processed inventory and damage
reports. Assisted customers at customer pick-up. Researched orders using an
in-house database..

2002-2003		Electrical Helper Pan American Electric, Reston, VA
Duties:  Installed electrical equipment and fire alarms based upon blueprints.

2000		Assistant Manager Little Ceasar’s Pizza, Chicago IL
Responsible for opening and closing the restaurant. Trained new staff.
Inventoried the restaurant on a monthly/ weekly basis. Responsible for creating
daily reports for management. Assisted with food preparation and general
associate tasks.

1993-2000		Construction Worker  Independent Contractor, Crystal River, FL.
Seasonal Carpentry projects and deliveries for various employers.

1986-1992		Machinist/ Squad leader E4 U.S. Army
Trained and promoted ten soldiers based upon their level of experience and
expertise. Provided personnel recommendations to several company commanders.
Supplied field items to soldiers for training missions. Counseled soldiers on
personal and army related issues. Led training exercises on various military
vehicles and weapons. Led Sample Project, “Safety First”, in Korea. This involved
installing seat belts in all of the five-ton trucks. Served as trainer for
sanitation procedures in dining facilities at Fort Riley, KS. Taught
drown-proofing as a lifeguard at Ft. Hood, TX.
Received Good Conduct Medal in 1990 and 3 Army Achievement Medals in 1987 and
1988.
Education
1987-1988		Business Management, Central Texas College
U.S. Army leadership classes. American Red Cross classes. 
Present                               Continuing studies in Information
Technology, Network Design and Implementation, Cisco Internetwork Devices, Router
and Switch Configuration and Troubleshooting, and Tunneling.