NAJED BENAMMAR
253 S. Pickett Street, Apt 402
Alexandria, VA 22304
 [Send email to request phone number] 64-2133

PROFILE: Over 8 years of experience in software engineering of web-based,
client/server applications testing and Business Analyst. Worked with Functional
and Integration testing teams using Rational automated tools and Mercury QTP.
Strong knowledge of software development life cycle and software testing
methodologies. Contributed to the company's overall objectives in improving
processes and satisfying our customers. Motivated by challenging technical
problems, interested in being an active member of a dynamic and resourceful
technical team. Works well under pressure and tight schedules. Detail oriented,
accurate, and efficient. Able to work as a team player or independently.

TECHNICAL SKILLS:
 * Operating Systems: Windows 9x/NT/2000/XP, UNIX, MS DOS.
 * Test Automation: Rational Robot, Test Manager, Quick Test Pro, Mercury
Quality Center 9.0.
 * Software: Rational Clear Quest, XML, Sharepoint, TIMSS (TMA Integrated Member
Services Solution), Personify, DNN (DotNetNuke), Crystal Reports, ApexSQL, Webex,
Toad, Parature, Designer/2000, MS Office Professional, MS Projects, MS Visio,
Lotus Notes, Adobe, MS-Studio, MS-FrontPage and WebTrends Log analyzer.
 * Languages: SQL and SQL *plus programming in Oracle environment, MS SQL
Server, Visual Basic, HTML 4.0, JAVA Script, and COBOL-85.
 * Applicable Skills: Database Design, Database Management, Systems Analysis and
Design, Multimedia and Web Design, client/Server, HTTP, HTTPS, and Network
Administrator (TCP/IP).

CERTIFICATION: 
 * QuickTest Professional 8.2 ALP, MD
 * Rational Suite Test Studio 1.1 Rational University, VA

PROFESSIONAL EXPERIENCE: 

 TMA Resources, Inc. (01/2008 - 08/2008)
 Associate Business Analyst
 * Performed system analysis of clients systems, created Use Cases, Systems
requirements and Test scenarios.
 * Performed Integration test, system test and guide clients through user
acceptance testing.
 * Assisted clients such as SHRM and ASTD in meeting their business objectives
by providing professional technical services and suggesting technical solutions
to their challenges.
 * Assisted in business/technical consulting engagements, requiring knowledge of
TIMSS application (TMAR Integrated Member Services Solution).
 * Developed substantial understanding of all TIMSS core modules and applied my
knowledge of non profit organizations business to resolve business challenges.
 * Identified problems and recommended appropriate solutions.

 TMA Resources, Inc. (03/2001 - 12/2007)
 Senior Quality Assurance Analyst
 * Built and Administered Rational ClearQuest.
 * Created test plans, test conditions and strategies, developing test cases,
analyzing test output and results.
 * Developed queries and summary defects' reports via Rational Clear Quest
bug-tracking tool for upper management.
 * Proactively worked with Analysts and Developers in problem analysis,
reproduction, and resolution.
 * Tested Personify e-Business suite built on the DotNetNuke (DNN) framework.
 * Cross-browser compatibility testing.
 * Defined and documented Software Quality Assurance preparation and policies
with best practices.
 * Used MS-Project for tracking TIMSS application deliverables.
 * Performed Functional testing on TIMSS application in multiple projects such
as ABA, YMCA ... etc
 * Tested TIMSS application through the backend using MS-SQL and Oracle
Database.
 * Set ApexSQL audit trails by users for TIMSS application.
 * Strong Organizational Skills, Detail Oriented, Analytical Mind, Task Oriented
and Strong Team player motivated towards the 'greater good'.
 * Mentored new and other testers within QA team.
 * Employee of the quarter in TMA Resources, Inc. 2003

 Commerce One/AppNet, Inc. (03/2000 - 02/2001)
 QA/QC Test Engineer
 * Delivered on time E-Commerce applications (B2C and B2B) of several
large-scale dotcom projects such as EthanAllen.com, GetPlastic.com,
eOutlets.com.
 * Established the use of automated testing using Rational tools (Test Studio,
Performance Studio, Clear Quest).
 * Tested with Performance-testing capabilities to validate response times of
complex e-commerce systems architectures.
 * Provided analysis in determining performance bottlenecks and recommended
possible solutions.
 * Led performance testing team in projects such as EthanAllen.com and
GetPlastic.com
 * Presented the capabilities and the use of Rational Performance test to the QA
team.
 * Automated GUI regression testing using Rational Test Studio.
 * Established new improved processes and templates for test plan, test cases,
test logs and test reports.
 * Created the QA process based on best practices.
 * Executed test procedures, monitored test walk through, documented test
results and discussed testing issues and testing results with developers, QA team
and project managers.
 * Wrote test cases, test specifications, test procedures and test plans based
on IEEE standards.

 AIM, Inc. (09/1999 - 02/2000)
 Information Systems Consultant
 * Assisted information system manager to come up with the best practice for
company's success.
 * Researched the most appropriate software and hardware needed for the company
as a whole.
 * Analyzed, prepared and presented Software and Hardware comparison report used
by managers in their purchases decisions.
 * Installed and managed NT servers (Configuration, access control, drive/file
sharing).
 * Upgraded and maintained company's Softwares and Hardwares.
 * Built web site client profiles and summary usage reports (WebTrends Log
Analyzer).

 Sony Corporation (07/1999 - 08/1999)
 MIS Intern
 * Upgraded all Sony's workstations to be year 2000 compliant.
 * Upgraded the BIOS, Operating Systems, Office 97 and Internet Explorer.

 MAMI SA (07/1996 - 08/1998)
 Administrative Assistant to the Vice President - Intern
 * Designed and implemented a database to track orders and inventories.
 * Coordinated and delivered presentations on behalf of design team.
 * Trained data entry operators to use the system effectively.
 * Maintained company's A/P, A/R, Payroll and General Ledger.

LANGUAGES: Fluent in written and spoken English, Arabic and French.

EDUCATION: Bachelor of Science in Business Administration (MIS concentration)
Duquesne University, Pittsburgh, PA 1997 - 1999
Robert Morris College, Pittsburgh, PA 1996 - 1997
Dean's List 1996, 1997, and 1999
Academic Scholarship from Duquesne University 1997 - 1999

RESIDENCY STATUS: Permanent US Resident (Green Card holder).