TINA M. WILLIAMS 
217 CRESTWOOD LANE CELL:  [Send email to request phone number] 36 -2107 
WINCHESTER, VA 22602 EMAIL: 

SUMMARY OF QUALIFICATIONS

Hard working, highly motivated team player with extensive experience in sales
and marketing. Over ten years of accomplishment in the telecommunication and
industrial manufacturing fields including; sales, sales management, new hire
training, product line management and promotional marketing. 

    Internet Sales     Sales Management     Product Line Management
    Sales Training     Promotional Marketing     Industrial Sales
    ERP  's     CRM     Microsoft Office

PROFESSIONAL EXPERIENCE AND SELECTED ACCOMPLISHMENTS

Midwesco Filter Resources Inc, Winchester, VA 11/2007   “ 08/2009

Sales Opportunity Manager 2007   “ 2009 
Responsible for the development and performance of the inside selling resources
and customer service representatives. Responsibilities included:
    Developed and implemented inside sales strategy for all product lines
    Provided management, supervision and leadership to sales and customer
service 
    Developed and implemented performance measurement plans
    Prepared sales and expense budgets
    Responsible for ERP systems training and education
    Purchased, implemented and trained new CRM system
    Provided accurate, competitive pricing on all product lines

Verizon Communications/Bell Atlantic, Winchester, VA 09/1997   “ 11/2007 

Verizon Offer Management, Winchester, VA   “ Sr. Staff Consultant 2006   “ 2007

Responsible for promotional platform to drive market competitive rates
    Work with various teams within Verizon to develop new promotions for VzT
space as needed to maintain competitive position in market
    Maintain high level of VzB promotion awareness and clarity of appropriate
promotional use among the VzT sales channels
    Maintain and manage promotion fulfillment processes using OneView and
OneSource systems
    Managed vendor relationships

Business Solution Group, Winchester, VA   “ Sr. Staff Consultant 2004   “ 2006
Primarily responsible for all aspects of BSG  's training needs, including
Sales, Product, New Hire, Back Office, and Leadership training curricula.
    Managed multiple vendors in obtaining requirements to develop and deliver
enhanced and market-focused training to BSG sales and sales management 
    Contributed to the revision of the new hire program resulting in a 15%
improvement in new employee sales  ' results, as well as a reduction in vendor
costs of $10k per session
    Effectively teamed with Workforce Development and VzB to provide back office
and new hire product training, saving BSG more than $100k in development and
delivery costs
    Served as BSG representative on the Leadership Diversity Council including
the implementation of the VZ Viewpoints employee survey, meeting one of five key
BSG objectives of increasing participation rates by 11.4%
    Developed and delivered various VzB product training on BSGs key growth
products -- Internet Dedicated Access, Fast Packet - including Frame Relay and
ATM

Verizon Retail Markets, Reston, VA - Product Line Manager 2002   “ 2004 
Served as Verizon Product Line Manager for Desktop Data Security services.
Five-year revenue forecast for product line of $20m.
    Managed product life cycle from inception to product launch
    Negotiated vendor contract to resell product under Verizon Brand, and
directed all product line naming, branding and market positioning across entire
value chain
    Developed training documentation, product messaging and sales incentives
    Developed product forecasts, and negotiated sales objective with Finance and
Sales Management
    Successfully launched first-in-the-company Verizon Desktop Data Security
product set in the VOL sales channels and directed IT on the development of
online ordering system
    Launch filled a key product gap and extended the value of DSL and other
Internet-access products

Verizon Online, Martinsburg WV - Regional Sales Manager 2001   “ 2002
Managed a offsite sales office of 12 sales representatives and 10 support
personnel responsible for $8m annual revenue in the Internet services space
    Developed strategies and tactics to promote sales of Internet services
    Key contributor in the successful merger of GTE and Bell Atlantic sales
teams, which resulted an increase in sales revenue and product units
    Surpassed sales objective by 14%, and recognized with Diamond Club Award
    Strong development skills accounted for three employees  ' promotions.

Bell Atlantic Data Solutions Group, Martinsburg WV   “ Sales Manager 1998   “
2001
Managed offsite sales office of 11 sales representatives and 10 support
personnel employees responsible for Internet sales and services to businesses
throughout the Bell Atlantic territory. 
    Developed aggressive sales strategies that identified and maximized revenue
and market-share attainment
    Consistently surpassed revenue targets, reaching 180% of objective in 2001,
while balancing sales impact of upcoming merger
    Aided in the successful promotion of three support representatives to
management positions

Bell Atlantic Internet Solutions   “ Martinsburg, WV   “ Data Sales
Representative 1997   “ 1998
Responsible for the sales of Internet products and services to all businesses
within the Bell Atlantic territory. 
    Received awards including Circle of Excellence, Master Club, and Top Sales
Representative at 145% of objective
    Recognized as top closer on long-term contracts
    Performance excellence resulted in promotion to sales manager

Midwesco Filter Resources, Inc Winchester, VA   “ District Sales Representative
1989   “ 1997 
    Responsible for industrial sales in the states of PA, WV, VA and Canada.

EDUCATION
 ‚  148 credits achieved towards a BS in Business Administration, Strayer
College, Loudoun Campus Ashburn, VA, 20147

PROFESSIONAL ACCOMPLISHMENTS AND ASSOCIATIONS
 ‚  Master  's Club Award   “ Top Sales Representative
 ‚  Circle of Excellence Award   “ Top Sales Team