PROFILE
Experienced MBA and senior professional with demonstrated success in project
management, business partner development, and strategic marketing for competitive
U.S. and international organizations, including: L-3 Communications, American
Public University System, and Xerox. Results-driven, accountable, superior work
ethic.
PROJECT MANAGEMENT BUSINESS PARTNER DEVELOPMENT
* Start-up & Integration * Small Business Advocacy
* Communications * Stakeholder Relationships
* Operational Results * Mentoring & Growth
EDUCATION
MBA, Strayer University, Washington, DC
B.S., Business, Strayer University, Washington, DC
PROFESSIONAL EXPERIENCE
L-3 COMMUNICATIONS, Reston, Virginia
07/2004 - Present
DIVISION MARKETING COMMUNICATIONS MANAGER
* Lead and manage integrated marketing communications strategies for a Division
with multi-cultural operations in the U.S., Europe, and the Middle East.
* Advise executive leadership on external, internal, and inter-Divisional
strategies and execution tactics, including cultural, organizational, and
political sensitivities.
* Lead and manage the life-cycle of external marketing events, including
partner relationship events, industry tradeshows, and conferences.
* Manage creative teams in design, copywriting, production, and distribution of
marketing collateral. Direct Web site design/development from concept through
testing and implementation.
PARTNER RELATIONSHIP MANAGER
* Developed, implemented, and managed the $750M Division's partner relationship
program, resulting in successfully assimilating 13 new subcontractors onto the
prime contract.
* Optimized subcontractors' performance by developing, implementing, and
overseeing operational best practices and processes, including standardized
policies, small business Federal categorization and vetting, integration,
guidance, mentoring, tracking, and support.
* Grew, strengthened, and formalized business relationships with government and
commercial stakeholders, vendors, contractors and subcontractors, and the media.
* Maintained currency on and strict adherence to Federal government contracting
rules and regulations, including DCAA (Defense Contracting Audit Agency).
AMERICAN PUBLIC UNIVERSITY, Manassas, Virginia 01/2003 - 06/2004
STAFF DEVELOPMENT SPECIALIST
* Combined distance education methodologies with adult learning theories to
develop, roll-out, and teach the online orientation curriculum for new employees,
including academic instructors, staff, and management.
* Developed and implemented a new, university-wide corporate learning model
which enabled academic and professional staff to stay current with industry
trends and practices.
LISA A. JACKSON
PROFESSIONAL EXPERIENCE, Continued
APPTIX, Sterling, Virginia 04/2000 - 12/2002
HUMAN RESOURCES ASSISTANT
* Coordinated new hire processing, including benefits and orientation
processing, and handled requests for sensitive personnel actions.
* On-site public relations, promoting the company through job fairs, career
invitationals, and other hiring events.
RSLCOM/WESTINGHOUSE, Herndon, Virginia
09/1999 - 04/2000
SALES & MARKETING ASSISTANT
* Creative development and dissemination of marketing collateral, promotions,
and price lists in support of the regional sales force.
* Tracked and maintained management reports for operational efficiency.
KAISER PERMANENTE, Manassas, Virginia
06/1995 - 09/1999
HEALTH INFORMATION MANAGER
* Served the medical professional community and the public by providing
accurate and timely health information.
* Established processes and procedures that resulted in higher standards of
quality and productivity for patient information.
XEROX, Lansdowne, Virginia
10/1989 - 04/1994
QUALITY ASSURANCE ASSESSMENT TEAM
* Conducted quality assessments, analyzed results, and presented to
management.
* Developed customer satisfaction surveys, management reports, and action
plans.
* Trained customers and employees in the classroom on Xerox's Customer
Relationship Management systems.
ASSOCIATIONS
* Member, American Marketing Association, Washington, DC Chapter (08/2009 -
Present)
* Member, National Association of Professional Women, Garden City, New York
(01/2009 - Present)
* Member, National Black MBA Association, Washington, DC Chapter (04/2008 -
Present)
* Member, American Small Business Coalition, Columbia, Maryland (04/2008 -
Present)
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