John W. Stallings
47577 Reef Terrace, Sterling, VA 20165
Tel: [Send email to request phone number] 30-5414
johnny1001 * verizon.net
CLEARANCE TS
PROFILE Resourceful, solution-oriented, and highly motivated Field Support
Engineer professional with in-depth knowledge and more than 21 years of
successful experience. Specialty: Troubleshooting large systems and peripherals.
Excellent interpersonal skills and sound management practices make for routine
client satisfaction. Candidate possesses extensive customer relations experience
and problem-solving skills and is a genuine team player.
EDUCATION AIMS Junior College, 1979
Electronics Engineering, Greeley, Colo.
Computer Learning Center, 1987
Computer Electronics Technology, Springfield, Va.
PROFESSIONAL ACCOMPLISHMENTS
JR Mannes Defense Services Corp. Arlington, VA, - 5/08 to Present
Information Technology Consultant
* Providing System Engineering support to the client requirements
* Assessing managements data center requirements preparing hardware
specifications for acquisitions
* Organizing hardware installations for site surveys
* Performing diagnostic testing on Sun server hardware components, ie
CPU/Memory mother Boards, Power Supplies, Interface Boards, NIC cards, Center
Plane Boards.
* Trouble shooting Sun server for point of failure and component replacement.
* Performing Cat 3 and Cat 5 Ethernet cable testing utilizing the Pentascanner
cable test equipment
* Determining the clients existing and future hardware requirements
General Dynamics, Chantilly, Va. - 4/01 to 5/08
Field Engineer
* Provided Sun hardware maintenance to government and commercial accounts
* Served as a technical support liaison to the on-site systems administrator
* Troubleshot key elements relating to RAIDS, DLT, Tape Devices, and Shoe Boxes
* Analyzed and tested customers' Enterprise and Sun Fire servers/workstations
* Implemented Sun Fire midrange systems for 440 through 6800 servers
* Performed maintenance support on the Sun Fire 210 through 6800 servers, Blade
servers, Netra servers,X64 servers, T 2000 thru T 6000 server line, Ultra
Enterprise servers 3000 thru 6500
* Executed software diagnostics programs
* Attended various Sun Systems maintenance classes: Sun Solaris OS/8, Sun Fire,
Sun Storage System, and Sun Ultra Enterprise Server Maintenance
Teledyne Brown Engineering, Arlington, Va. - 8/95 to 4/01
Hardware Engineer
* Conducted technical maintenance support of 70 Sun servers and more than 120
workstations in a Solaris platform, PCs and Macs, and communication interfaces
* Served as a liaison to contract vendors
* Planned and developed troubleshooting reports
* Tested, documented, and debugged system routines for the Center for
Monitoring Research's four major networks
* Developed and prepared hardware requirements for purchase orders, and
maintained an inventory of all computer equipment and spare parts
National Women's Resource Center, Alexandria, Va. - 1/95 to 8/95
Field Engineer/Technical Administrator
* Provided hardware and software support including installation,
troubleshooting, personal computers/software applications, and micro-computing
consultation
Trico Business Systems, Chantilly, Va. - 2/94 to 1/95
Field Engineer
* Provided technical customer service support for the client's personal
computers, peripheral devices, and software systems
* Coordinated new installation, repairs, and maintenance
* Conducted site surveys
Bell Atlantic, Lanham, Md. - 6/88 to 2/94
Field Engineer
* Diagnosed problems and repaired advanced computer equipment for commercial
accounts
* Established and maintained excellent customer relations
* Implemented front in-line processors and network topology
Eaton Corporation, Springfield, Va. - 5/87 to 6/88
Electronics Engineer
* Provided technical customer support including troubleshooting and technical
testing of PC equipment
* Implemented and managed the company's quality assurance program
TECHNICAL SKILLS
* Communication circuitry and systems
* Sun Ultra Enterprise servers
* Sun Fire servers
* Ultra and Sparc workstations
* RAIDS
* PCs
* Laptops
* Macs
* Cisco Routers
* Alantec PowerHubs
* HP printers
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