MS. Alma Y. Osorio 
202-702-4910 
Almaosorio11@gmail.com 
 
OBJECTIVE: 

TO BE EMPLOYED AS A BILINGUAL TELECOMMUNICATION PROFESSIONAL FOR GROWTH AND
SECURITY.
 
SKILLS: 
DATA ORGANIZATION/ DEVELOPMENT, EFFICIENCY, INTUITIVE, RESOURCEFUL,
TELECOMMUNICATION, MICROSOFT WORD OFFICE PROGRAMS (ACCESS, EXCEL, POWERPOINT,
PUBLISHER), BILLING, RESEARCH/ INTERNET, MARKETING, PAYROLL, ORGANIZING, OFFICE
MANAGEMENT, TIME MANAGEMENT. 
 
KNOWLEDGE:  
BUSINESS DEVELOPMENT, WORLD TRAVELS, LAW OFFICE MANAGEMENT, MARKETING,
NON-PROFIT, AND TELECOMMUNICATIONS,  
 
WORK HISTORY:  
Free Lance, Writer/ Illustrator 
U.S.A., VA., 11/08 – Present 
Independent Writer/ Illustrator copywriting, graphic design, illustrating and
research. Working with file/ information organization/ development. Currently,
subject matter research centers on food and nutrition for publishing a nutrition
guide for standard audience. 

Alzheimer’s Resource Agency, Program Assistant 
Anchorage, AK. April 2008 - October 2008
Database management, editing, proofreads, processing employee hours, and more
for program and employees payroll and billing. Completed processing for hiring
including references, background checks, fingerprints, and certifications. Served
as liaison to provide information, training and support to program manager. Lead
all arrangements and mailings for program department newsletter.
 
Office Assistant, Avalon Days Assisted Living 
Anchorage, AK. February 2006 - March 2008
Cooperated in the design and planning of a start - up senior assisted living
home. Developed research for implementation of all state regulations required to
deliver services. Helped with much of the company business plan, policies –
procedures, training materials, etc.
 
Office Manager, American Legal Centers
Manassas, VA.  April 2005 October 2005
Law Office Manager in including residential property management. Worked
primarily with the clients to secure requirements according to regulations.
Communicated through translating from Spanish to English, clearing screened
information for Attorney. Standard office support such as, greeting clients,
processing mail, faxing, court errands.

EDUCATION: 
Associate of Arts Degree, Medical Coding, Spokane Community College, Spokane, WA
2001 – 2003.
 
Honors 
Awarded Gonzaga University Scholarship, Gonzaga University, Spokane, WA. 2003 
Held Offices in the School National Honor Society and Multi-Cultural Club,
Spokane Community College, 2001 - 2003.