Parasense, Inc. ▪ Madison, VA					    IT ADMINISTRATOR, NOV 2009 –
current
Manage Windows/Linux network and VPN availability for Information Management
control solutions company
Performing software installation, maintenance and upgrading as well as
performing routine network administration and maintenance
Configure LIC (local information center) gateway devices, customize rule-set for
LICs, automate data collections and disseminate refrigerant, leak and energy
data
Implementing system security policy, host and client access, file
security/permissions, and user accounts
Coordinate development of PIC (Parasense Information Center) web pages and
database modifications
Troubleshoot networks, systems, and applications to identify and correct
malfunctions and other operational problems
Administer Kerio mail server and user accounts, administer and support Terminal
Server 2008 for Peachtree accounting software
Manage and configure IPCop firewall and ensure up to date and anti-virus and
Microsoft licensing requirements
Monitor system logs and activity on all servers and devices
Document processes and procedures, provide user support, and create technical
documentation

Southeastern Computer Consultants, Inc. ▪ Dahlgren, VA
ANALYST,JAN 2009-SEPT 2009
Administered PDT (Product Data Tracker) System and provided advanced technical
support to users
Identified and performed troubleshooting of system issues and lead efforts
toward system enhancements as well as automation; proactively involved in testing
of PDT system builds / releases in test environment
Assisted in design and implementation of SharePoint website, providing Tomahawk
Support Activity for Tomahawk weapons control systems program
Implemented a streamlined method to collect valuable metrics to be utilized in
management briefings, which reduced time to collect the data by 50%
Engaged in numerous functions related to reviewing documentation, developing and
documenting processes and procedures, spreadsheets, and presentations
Contributed in the development of software user and administrator guides;
perform analysis of interactive courseware lessons and provide recommendations
for improvement
Efficiently managed and maintained status reports, point of contact lists, as
well as address inaccuracies
Served as key contributor in monitoring status on open issues against products
in PDT Database and responsible for closing items that have completed the
validation / verification process
Hosted and supported meetings, taking and distributing meeting minutes and
action items. Developed and updated program schedules and briefs as well as
posted to internal and external customer portals

Qimonda ▪ Sandston, VA
Computer Integrated Manufacturing Coordinator, AUG 2005-DEC 2008

Trane ▪ Ashland, VA
WINDOWS NETWORK ADMINISTRATOR	JULY 2004-AUG 2005

H&R Block ▪ Richmond, VA
WINDOWS NETWORK ADMINISTRATOR	OCT 2003-AUG 2004


BACHELOR OF SCIENCE IN COMPUTER NETWORKING
Strayer University ▪ Fredericksburg, VA
ASSOCIATE OF APPLIED SCIENCE IN IT NETWORKING AND SECURITY MANAGEMENT
ECPI Technical College ▪ Glen Allen, VA