XIOMARA HERNANDEZ
			        Xiomarah76@yahoo.com 


OBJECTIVE
Seeking a challenging and responsible position in the healthcare field where my
background and experience can be fully utilized   


HIGHLIGHTS
•	   Assessing customer needs
•	   Positive attitude
•	   Bilingual (Spanish)
•	   Willingness to learn
•	   Strong customer service skills		
								

EDUCATION
	  T. C.  WILLIAMS HIGH SCHOOL 

•	 Psychology
•	 Accounting
•	 Sociology
•	 General academic coursework


EMPLOYMENT
11/2007 – PRESENT		CARDIOVASCULAR CARE

•		Check patients in and out
•		Data entry
•		Translating
•		Schedule appointments and hospital procedures
•		Confirm appointments
•		Distribute correspondence and faxes
•		Collect co-pays
•		Prepare charts
•		Back up clinical help
•		Handle medical records







06/2006 – 11/2007 	   HEARTCARE OF VIRGINIA

•	 Check patients in and out
•	 Data entry 
•	 Translating
•	 Schedule appointments and hospital procedures
•	 Confirm appointments
•	Write prescriptions
•	Distribute the mail
•	Collect co-pays
•	Prepare charts
•	File
•	Fax prescription requests
•	Handle medical records
•	Conduct prescription preauthorization




07/2005 - 06/2006	 CAPITAL SPINE & PAIN CENTERS   	


•	Chart Prepping
•	Appointment scheduling
•	Translating
•	Checking patients in and out 
•	Confirming appointments
•	Data entry on Medical Manager
•	Medical records 













02/1998 - 09/2004                CARDIOVASCULAR CENTER

•	Answering multiple phone lines
•	Appointment scheduling
•	Chart prepping
•	Confirming appointments
•	Medical records
•	Checking patients in and out
•	Translating for doctors
•	Data entry  



03/1996 - 05/1997		  UNITEL CORPORATION

•	Receive incoming calls from different companies
•	Translating when needed
•	Customer account information
•	Document client complaints 




	


	  	REFERENCES UPON REQUEST