Sandra J Faist
 [Send email to request phone number] 03-7091 | 14409 130th Ave NE | Kirkland WA 98034 | sandifaist@gmail.com
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Versatile professional with 16 years employment at a premier medical practice;
expertise in customer service, benefits administration, recruitment and hiring,
policy development, personnel and records management, employee relations,
training, purchasing, and administrative functions, including writing and
editing; Microsoft Office and internet research.  
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Objective
A position where I can use my excellent people, phone, and administrative skills
to provide immediate support to an organization.
Profile
	Consistently promoted to positions of increasing responsibilities and
duties throughout career; received maximum merit increase each review period.
	Over 14 years experience in human resources and benefits
administration.
	Proven ability to build strong relationships with staff, management,
business associates, and Board of Directors based on trust and effectiveness. 
	Excellent verbal, writing & editing, and interpersonal skills.
	Self-starter and resourceful; "go-to" person for problem-solving; quick
learner with excellent judgment and high standards.

Employment

Seattle Radiologists, Inc.
1229 Madison Ave, #900, Seattle, WA 98104 (206) 292-6233

Human Resources Director/Support Staff Manager				1993-2005
Promoted to one of two managers under the Administrator and Board of Directors
at Seattle's largest radiology practice.

	Developed a Human Resources Department that ensured compliance with HR
law; provided ongoing communication regarding employment law, policies and
procedures, and benefits; facilitated employee orientation and reviews; provided
ongoing training; achieved an atmosphere of cooperation and provided effective
assistance to staff and shareholders. 
	Maintained employee records and benefit documents to ensure compliance
with state and federal laws; passed audit conducted by outside employment
consulting firm. 
	Conducted salary and benefits surveys to remain competitive in our
field; developed employee rewards programs; both essential to the retention of
staff and success of our practice during an economy where our staff was in high
demand. 
	Successfully administered a full range of benefits, including COBRA and
FMLA, meeting all mandated deadlines. 
	Ability to give decisive and quick direction; managed support staff in
four locations, plus telecommuters.




Personnel/Purchasing Coordinator						1991-1993
Granted promotion to create a new HR position to improve hiring efficiency and
talent acquisition; increased efficiency in recruiting process by eliminating use
of hiring agencies. 

	With sole responsibility for recruiting and hiring, allowed managers'
time to be better spent.
	Decreased turn-over and developed customer-oriented support staff; our
front desk receptionists received frequent praise from patients, physicians,
staff, and referring offices.
	Restructured personnel records and employment documents to ensure
compliance with HR law.
	Developed a simple purchasing system for both office and medical
supplies to increase efficiency in our four locations; freed technical staff for
patient care. 
	Managed installation of new phone system, responsible for educating
staff, troubleshooting problems, and day to day operation. Close management of
invoices resulted in cost savings. 

Executive Administrative Assistant						1989-1991
Assistant to Practice Administrator and Board of Directors.

	Entrusted with all confidential corporate information; transcribed
and/or wrote correspondence and meeting minutes; edited for administrator and
physicians.
	Ensured timely completion of physician re-credentialing for hospital
privileges and insurance carriers.
	Planned and coordinated all corporate events for staff and Board of
Directors.
Computer Skills

Proficient in Microsoft Word, Excel, Publisher, and Outlook		       		
Proficient with Internet/Intranet					
Proficient with Great Plains HRIS

Experience with Microsoft PowerPoint, FrontPage, Access, and HTML 
	

Prior Work Experience

	Maxicare Health Insurance, Seattle, WA                                 
                           
      Promoted from customer service to marketing. 

	Bankers United, Federal Way, WA 						 
      Licensed insurance agent; sold annuities via scheduled appointments and
cold calls.

	Sea-First National Bank, Seattle, WA 					             
      Promoted from the microfiche /mail department to the loan processing
center. 

	Seattle School District, Seattle, WA 						 
      Elementary School Teacher

	Sears, Seattle, WA and Federal Way, WA
      Catalog sales, cashier.

Education

	BA in Early Childhood Education, Central Washington University