RACHEL E. BECKER
16424 Spruce Way, # C-2
Lynnwood, WA 98037
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OBJECTIVE
To expand opportunities as a Human Resources professional.
QUALIFICATIONS
Certified SPHR
9+ years as an HR / Payroll Professional and Benefits Administrator
Licensed Life & Disability agent
Extraordinary attention to detail
Impressive customer service and administrative skills
Exceptional oral and written communication
Knowledge of office equipment, multi-line telephones and computers
Outstanding data entry, word processing and keyboarding skills
Able to multi-task, work efficiently under pressure and meet deadlines
Function well in a team or independently and adapt easily to change
Excellent math, analytical, problem solving and decision making skills
Familiarity with multiple State laws and Federal regulations
Sensitive to maintaining confidential information
COMPUTER SKILLS
Windows XP Excel
ADP PCPW Payroll ReportSmith
Word Outlook ADP
EasyPay PeopleSoft
WORK EXPERIENCE
4/04-Present HR Consultant / Business Owner
A+ Outsource Services, Shoreline, WA
Providing consultative and administrative services to business owners
across the US in the key areas of recruitment, payroll, compliance & labor law,
HR policies, procedures and benefits
Helping businesses comply with FMLA, ADA, Wages & Hours, HIPAA, OSHA
and required workplace postings
Writing and placing job postings, screening resumes, conducting
interviews and making recommendations throughout the hiring process
Serving as a health insurance broker, providing benefit options, quotes
and recommendations
Researching market trends and providing information to assist with pay
and compensation structures
Developing and writing employee manuals, policies and job descriptions
Complete Payroll processing, including garnishments and tax filing at
City, State and Federal levels
Offering new businesses guidance regarding registration requirements
with various Federal and State agencies
Providing information regarding safety & health specific to the
medical spa industry
Consulting with clients regarding Workers Compensation, unemployment
and personnel issues
9/05 – 1/06 Interim HR Manager
KIRO-7 TV, Seattle, WA
Managing all daily Human Resources functions for HR Manager who was on
extended period of leave
Interpreting and complying with multi-union and private employment
contracts
Resolving and documenting personnel issues
Open enrollment, COBRA and benefits administration, including Health,
Retirement, Pension, 401K, Sick, Vacation, and Holiday
Employee recognition, leading and organizing employee luncheons and
charitable fundraisers, coordinating company events
Worker’s Compensation, Unemployment and Employee Accident claims
management
Administering, completing and tracking appropriate documentation for
FMLA and other leaves of absence
Managing recruitment, advertising and hiring processes following strict
FCC guidelines
Workplace Safety and Security checks, tracking security badges
Hiring, termination, record retention and file maintenance
5/03 – 7/05 Human Resources Coordinator
Advanced Laser Clinics, Inc. (Corporate Office), Lynnwood,
WA
Maintaining and renewing Workers’ Compensation Policies in multiple
States and researching potential insurance companies and brokers
Managing Workers’ Compensation and Unemployment claims and assisting
injured employees through the recovery process
Processing payroll for 150+ employees, complying with multiple State
payroll laws, closely auditing time records, processing wage garnishments and
deductions, tracking PTO and benefits, assisting with various payroll inquires
and resolving related issues
Researching company benefit options, renewing benefit contracts and
assisting employees with enrollment, COBRA opportunities and benefit related
inquiries
Collecting data and creating spreadsheets to analyze company benefits
and compensation
Placing employment advertisements in various States and screening
resumes for qualified candidates
Supervision of Receptionist and Administrative Assistant
Regularly communicating with District and Clinic Managers regarding
individual staff and location issues, assisting with employee counseling,
evaluations, hiring and termination process
Creating and distributing policy memos to entire staff and regularly
communicating with staff regarding policies outlined in the Employee Handbook
Devising and Implementing Safety & Health Programs
Serving as a Human Resources support member for Franchisees
Maintaining personnel files, complying with multiple State
record-keeping requirements
Assisting Director of Human Resources with personnel-related
investigations
3/99-5/03 Human Resources / Payroll Specialist
Maxim Healthcare Services, Seattle, WA
Screening candidates and processing employee files for a rapidly
growing healthcare staffing agency
Assisting with interviews and conducting orientations
Creating and implementing new policies while maintaining compliance
with Corporate, Federal, State and JCAHO laws
Training new offices and associates to ensure company-wide consistency
and compliance
Processing weekly payroll for 200+ employees and billing for 80+
clients while resolving payroll and billing issues
Managing petty cash, accounts payable/ receivable and collections
Processing worker’s compensation, unemployment and WOTC forms
Maintaining and tracking contracts, patient records and infinite filing
systems
Answering benefit inquiries and assisting with benefit enrollment
Meeting various, crucial deadlines
Purchasing office and medical supplies
Achievements:
First in company to pass HR audits with score of 100%
Commended for playing key role in obtaining Office of the Year award in
2001
Successful in passing government I-9 audit and JCAHO audit
8/97-3/99 Head Customer Service Representative
Future Shop, Seattle, WA
Handling customer service opportunities in a fast-paced retail
environment
Managing customer service area
Cashiering, banking, accounting, purchase orders and payroll
Bookkeeping and filing
Multi-line telephone operation
Scheduling
Security, supply distribution and inventory control
Achievements:
Head CSR
Head of Customer Units and Collections
Operations Associate of the Month for the region Dec. 1998
EDUCATION
1994-1997 Olympic High School, Bremerton, WA
Graduated 1997; GPA 3.4; Degree: High School Diploma. Honor student; Received
awards for Art, English and Academic Achievement; Many accelerated courses taken.
TRAINING
09/10/07 – University of Regence Annual Conference, Seattle, WA
11/16/06 – University of Regence Annual Conference, Seattle, WA
06/30/06 – Ethical Agent & Carrier Representative course, Regence BlueShield,
Everett, WA
11/16/04 –Employee Benefits Legislative Updates Seminar, Benefit Port Northwest,
Bellevue, WA
10/06/04 – Section 125 Essentials Seminar, Benefit Port Northwest, Bellevue, WA
10/06/04 – An Employers Guide to COBRA Seminar, Benefit Port Northwest,
Bellevue, WA
09/22/04 – Fraud Controls & Sarbanes-Oxley Implications Seminar, ADP, Seattle,
WA
04/21/04 – 2003-2004 Employment Law Updates Seminar, Perkins Coie, Lynnwood, WA
01/21/04 – New Labor Laws for 2004 Seminar, ADP, Bothell, WA
01/14/04 – Implementing Ergonomics for Employers Workshop, WA State Dept. of
Labor & Industries
11/13/03 – Controlling Your Claims Costs Workshop, Wa State Dept. of Labor &
Industries
11/12/03 – Workplace Privacy: Emerging Trends Seminar, Perkins Coie, Lynnwood,
WA
10/22/03 – Diversity in the Workplace Seminar, Perkins Coie, Lynnwood, WA
09/26/03 – Wage & Hour Developments: Employee Class Actions, Perkins Coie,
Lynnwood, WA
09/18/03 – Creative Benefits Strategies, Benefit Port Northwest, Seattle WA
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