Kishore Kumar Aenugu
[Send email using form at bottom]		408-916-7817

PROFILE

	More than 2 years of IT experience developing software using C/C++/Java
and network protocols and 1 year experience in the BPO field.
	Good knowledge of Layer 2 and Layer 3 protocols of the ISO/OSI model,
MIB implementation, ClearCase, ClearQuest, Socket Programming and CVS.
	Extensive experience in documentation, testing and bug fixing.
	Experience in all stages of SDLC such as requirement gathering,
analysis, design, implementation and testing.
	Ability to troubleshoot problems in a live system by analysis of crash
dump using GDB.
	Ability to address, analyze and resolve diverse and complex issues
pertaining to software development. 
	Experience in writing Unit Test Plan, Integration Test Plan and test
cases for capturing testing scenarios during design phase.
	Quick learner and excellent team mate.
	Excellent troubleshooting & problem solving skills. 
	Excellent written, verbal communication and inter-personal skills. 
	Freelance experience in web development using PHP, MySQL. 
	Knowledge of Unix Shell scripting and Perl.
	Technical Support experience using E-mail, Chat and Voice.

SKILL SET

LANGUAGES: 				C, C++, Java, ASP, HTML, PHP
DATABASES: 				Microsoft Access, MySQL
OPERATING SYSTEMS: 		MS-Windows, Linux, VxWorks 
DEFECT TRACKING: 			ClearQuest
DEBUGGING: 				GDB
Layer-3 PROTOCOLS:			RIP, OSPF, ISIS, BGP
NETWORK MANAGEMENT: 		CLI, SNMP
CONFIGURATION MANAGEMENT: 	ClearCase, CVS


EDUCATION

Master of Technology in Computer Science and Engineering from Osmania
University, India 


CAREER PROFILE

Client		: IP Infusion, Sunnyvale, CA
Project		: ZebOS 
Duration	: May 2007 – Mar 2008
Technology	: C/C++, Linux, VxWorks, Layer-2 and Layer-3 protocols, CVS,
ClearQuest, GDB, CLI, SNMP
Role		: Software Engineer

Description:
The ZebOS Advanced Integration Suite (AIS) is a suite of software platforms
called the Hardware Integration Platform (HIP), each of which is created for and
pre-integrated with an industry leading merchant silicon, and operating system.
These HIPs provide a comprehensive forwarding plane implementation supporting L2,
L3 (IPv4 & v6), multicast and MPLS/Traffic Engineering. A ZebOS AIS HIP, when
combined with the ZebOS ARS L2, L3, multicast and MPLS networking protocol
software for the control plane, provides a full system solution for enterprise
switching, metro Ethernet, access, edge, mobile wireless and advanced IP services
applications.

Responsibilities:
•	Maintenance of the ZebOS L2/L3 software. 
•	Bug fixing and Technical Support for the product. 
•	Serving as the interface between the development team and the end users of the
product.
•	Improved the productivity of the team by fixing more number of bugs.
•	Analyzed the core dumps provided by the customers and resolved the crash
issues of the software.
•	Ensured that the functionality of the various protocol modules is as per the
particular standards.
•	Provided the technical information like code walkthrough, functionality of the
software and various protocol modules to the end customers. 
•	Involved in two major releases of the software and two maintenance releases.
•	Knowledge of building the software for various platforms like Linux, VxWorks,
NetBSD  etc. and hardware like Broadcom and PC.
•	Developed the portal for the project repository using HTML and the Resource
Reservation Tool using ASP for dynamic web pages and MS-Access for Database. 

Client		: Ericsson Networks, Hungary
Project		: AXD DP SW SUSTAINANCE
Duration	: Aug 2006 – April 2007
Technology	: C/C++, Linux, ATM, ClearCase 
Role		: Project Engineer

Description:
AXD 301 is a high-performance carrier class multiservice switching system.AXD
301 supports a wide selection of line interfaces and services, enabling the
implementation of highly reliable edge and backbone network solutions.

Responsibilities:
•	Maintenance of the software for JET boards in the AXD 301.
•	Bug fixing and enhancements to the software.
•	Prepared the code walkthrough documents for ease of troubleshooting.
•	Followed the coding standards set by both Wipro and Ericsson.
•	Fixed the bugs assigned to me well within the SLAs.
•	Understood the concepts of converting the various data packets into ATM cells
and vice-versa.

Client		: Wipro Technologies COE (Center of Excellence), Bangalore, India
Project		: Link Layer Discovery Protocol
Duration	: Nov 2005 – Jul 2006
Technology	: C, Linux, Layer-2 protocols, MIB, CLI, SNMP
Role		: Project Engineer

Description:
To implement the LLDP protocol according to the 802.1 AB standard of IEEE and
integrate it with the L2 stack of Wipro COE.

Responsibilities:
•	Developed the Transmit and Receive State Machines of the LLDP. 
•	Developed the modules for construction of the required Protocol Data Units
(PDUs).
•	Played an active role in the implementation of the interface to LLDP through
CLI and SNMP.
•	Developed the test suite for System Testing and User Acceptance Testing as per
the standard.
•	Participated in the code review sessions and implemented all the suggestions
from the review team effectively.
•	Validated the test cases after completing the development.


Client		: CBIT, Hyderabad, India
Project		: Steganography (Academic Project)
Duration	: Oct 2004 – April 2005
Technology	: Core Java, Cryptography, Network Security
Role		: Student

Description:
Steganography is the art and science of writing hidden messages in such a way
that no one apart from the sender and intended recipient even realizes there is a
hidden message. As part of this project data was hidden in images by altering the
color levels of the image. Data was also hidden as the color of the text.

Responsibilities:
•	Complete handling of the project. 
•	Studied the art of Steganography. 
•	Developed new algorithms for hiding information and implemented them using
Core Java.
•	Analyzed the requirements and documented them in the SRS.
•	Documented the algorithms as part of the Functional Specifications.
•	Received an “Excellent” rating for the project from the evaluators.

Employer	: Knoah Solutions, Hyderabad, India
Client		: Earthlink Internet Services
Role		: Technical Support Engineer (Voice)
Duration	: Feb 2004 – Jul 2004

Responsibilities:
•	Technical support for Earthlink’s broadband DSL internet service.
•	Answering customer calls and providing Tier-1 technical support.
•	Using the various tools for support ticketing.
•	Maintaining the knowledge base for FAQs

Employer	: Webhelp Corporation, Hyderabad, India
Client		: MSN Internet Services
Role		: Technical Support Engineer (E-mail and Chat)
Duration	: Aug 2003 – Jan 2004

Responsibilities:
•	Technical support for MSN’s dial-up internet services.
•	Application support for MSN Explorer.
•	Responding to e-mail queries in Tier-1 technical support.
•	Live internet chat support of the internet service and MSN Explorer.
•	Training the team on soft skills.
•	Maintaining the knowledge base articles for support.