Kevin Flanagan
Summary • Over 10 years experience in software test environment.
• 15 years working with relational databases.
• Highly skilled with NT, Linux and UNIX operating systems.
• Familiar with both open and closed source database applications including
MySQL, Oracle and MS SQL.
• Extensive experience working with Mercury Quality Center and other test case
management systems.
• 6 years experience in software test lab management.
• Experienced in the following software languages: C, C++, VB, VBA, HTML, ASP,
Java and Java Script.
• Have developed multiple web based test metrics reporting systems.
Experience 4/2008- 6/2009 AT&T Wireless Redmond, WA
Independent Consultant ( Software Test Engineer )
• Developed MS Excel based test metrics reporting macros that automated reports
saving 10+ man hours per week.
• Created instructional documentation for setting up software distribution via
MS SCMDM.
• Installed and configured Active Directory domain utilizing Windows Server
2003.
• Installed and configured Exchange 2003, Exchange 2007 MS SQL 2008 and ISA
server 2006 in an Active Directory environment.
• Assisted in installation and configuration of MS SCMDM SP1 including
Enrollment and Gateway servers.
• Performed packet level troubleshooting on Windows Mobile devices connecting to
MS SCMDM via IPSEC VPN.
10/2007- 4/2008 Isilon System Seattle, WA
Independent Consultant ( Software Test Engineer )
• Developed and executed test cases for the Isilon storage cluster system.
• Responsible for reporting defects and verifying fixes utilizing Mercury
Quality Center and Bugzilla.
• Developed and performed longevity scenarios with PC, Mac and Linux clients
attaching the Isilon system.
• Performed initial debugging on all kernel panics found.
• Developed and executed test cases for the Java based Web UI to configure and
maintain the Isilon storage cluster.
1/2007-10/2007 AT&T Wireless Redmond, WA
Independent Consultant ( Software Test Engineer )
• Designed and developed high performance ASN.1 BER decoding tool using C.
• Developed and executed test cases for the DSDN project.
• Responsible for reporting defects and verifying fixes utilizing Mercury
Quality Center.
• Performed review on application requirements
• Assisted in the configuration and deployment of 6 Sun Netra 440 tool servers.
• Developed MySQL database for use with the ASN.1 decoder to decrease time
required to execute related test cases.
• Created SQL stored procedures that reduced time to execute related cases by
70%
4/2005-12/2006 GE Healthcare Seattle, WA
Software Test Lead / Lab Manager
• Designed isolated network environment including PC’s, Windows Servers and HP
Nonstop systems.
• Managed 15 system PC test lab utilizing Norton Ghost.
• Developed automated cross project metrics collection scripts in VBScript.
• Lead six man team in the V&V Department.
• Responsible for all time and performance reporting for my team.
• Conducted quarterly performance reviews for team members.
• Responsible for 500 user Test Director 8.2 system.
• Planned and executed migration from Test Director 7.6 to 8.2.
• Developed customized workflow scripts for Test Director.
• Developed ASP web site utilizing 3D charts to display test metrics collected.
• Administered and maintained SQL Server 2000 system to support V&V metrics and
automation.
3/2003-4/2005 Telecommunication Systems Seattle, WA
Lab Manager
• Responsible for scheduling and allocating all lab personnel.
• Provided weekly status reports of current tasks to upper management.
• Responsible for all new and existing equipment in the Development Lab.
• Planned and executed 300 machine datacenter relocation
• Cabled and terminated CAT5 and CAT3 drops for all labs.
• Support and Maintain MGTS hardware and software.
• Configured RAID5 subsystems for network storage.
• Designed and implements a DMZ utilizing Cisco PIX for the Development Lab.
• Configured and maintained multiple Test and Development Lab environments.
Including PC’s, Cisco, and SUN UNIX systems.
• Developed and implemented a web based system scheduling tool.
9/2000-9/2002 Avaya Inc. Redmond, WA
Senior Lab Manager
• Designed and implemented TCP/IP based networks.
• Helped implement the use of IVR.
• Implemented AVAYA Cajun routers configured with multiple VLANS.
• Configured VPN services for remote users.
• Cabled and terminated CAT5 and CAT3 drops for all labs.
• Implemented Windows 2000 Active Directory in lab domains.
• Configured RAID5 subsystems for network storage.
• Installed and configured Cisco PIX Firewall.
• Configured and maintained multiple Test and Development Lab environments.
Including PC’s and HP, IBM, and SUN UNIX systems.
• Implemented Microsoft Exchange Server 2000 and SQL 2000.
• Developed and implemented a web based Hardware and Software Inventory tool.
• Built a System Imaging tool for Lab environments utilizing Symantec Ghost for
PC’s and HP Ignite for HPUX machines.
• Assisted in the development and implementation of web based Corporation wide
Bug Tracking system.
• Performed administration on Avaya G3R and G3I PBX systems.
• Responsible for purchasing all Hardware and Software for R&D team.
• Provided Technical Support to the R&D team.
• Configured and maintained all Network equipment for Labs.
8/1999-8/2000 Microsoft Redmond, WA
Independent Consultant ( Software Test Engineer )
• Member of the Windows 2000 Print Test Team at Microsoft Corp.
• Responsible for building test cases, executing tests, filing bugs and
providing weekly results for the following areas: IEEE1394, Serial, Infrared,
Redirected Local Port, and SMB.
• Built automation scripts to execute test with Visual Test 6.0
• Worked with vendors to determine issues with IEEE1394 implementation.
• Provided basic PC hardware support for the Windows 2000 Print Test Team.
12/1996–7/1999 L&H Consultants Southfield, MI
Senior Network Administrator
• Implemented and maintained 200 user NT (4.0) and UNIX (AIX 4.15, IRIX 6.2,
HP-UX 10.2, 9.07, and Sun Solaris 2.4) network.
• Planned and implemented Wide Area Network, utilizing Gandalf ISDN Routers.
• Planned and implemented a corporate wide mail service utilizing Microsoft
Exchange (4.0 & 5.0).
• Responsible for troubleshooting, repairing, and maintaining all PC hardware
and software.
• Regulated and purchased all PC hardware and software.
1/1996 Oakwood Hospital Dearborn, MI
Independent Consultant
• Supported an end user network of 3000 users running heterogeneously with NT,
(3.5.1 & 4.0) OS/2, (Lanmanager 7) Novell, (3.12 & 4.11) and UNIX (Sun Solaris
2.1).
• Team member involved with installing, repairing, and maintaining all PC
hardware and software.
1/1992–12/1995 United States Marine Corps Jacksonville, NC
Communications Center Operator
• Assistant administrator of 150 user Banyan Vines (6.54) and NT (3.5.1)
network.
• Installed and configured the pilot for a new PC-based worldwide secure
messaging service.
• Managed group of 10 Communications Specialist for 2 years.
• Developed Visual Basic program to track incoming and outgoing messages.
• Held top-secret security clearance.
Education 2001
Redmond, WA
• Completed DEFINITY G3 Administration course.
1997 Astron Training Troy, MI
• Completed MCSE training course.
1996-1996 National Tech Team Dearborn, MI
• Certified Novell CNA 4.11
1990-1991 Western Michigan University Kalamazoo, MI
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