SKILLS
> Word Processing: MS Word, MS Works, Open Office Org, Word Perfect
> Spreadsheet: MS Excel (Including Pivot Tables & Formulas), MS Works, Open
Office Org
> Database: MS Access, Proprietary (Accounting, HR, Medical Billing, Payroll,
Query Writing, Report Creation)
> Desktop Publishing: MS Publisher
> Presentation: MS PowerPoint
CLERICAL
> Office machines: Fax, Copier, Scanner, 10-Key
> Computer applications: Word processing, Spreadsheets, Accounting, Payroll, HR,
Data Entry, Email
> Correspondence: Had the ability to exercise signing authority
> Filing, mail, phones, calendars, office supplies, inventory
> Meetings, travel arrangements, agendas
CUSTOMER SERVICE
> Answer inquiries by phone and in person
> Screen callers and visitors
> Explain rules, policies, procedures and benefits
> Scheduling and new patient paperwork
ACCOUNTING & HUMAN RESOURCES
> Payroll, travel reimbursement, per diem
> Employee leave accrual, usage, benefits per union contracts
> Account payables, receivables, collections
> Credit card issuance, payment, receipts and tracking
> Insurance billing and customer co-payments
> Money handling and bank reconciliation
> Charge offs and refunds
SUPERVISORY
> Provide work guidance, direction, assign, instruct, and check the work of
others on a regular basis
> Interview, hire, train and supervise office staff, collections clerks and
medical records clerks
> Problem solving and dispute resolution
> Oversee staff meetings
EXPERIENCE
> Client Support Specialist – McKesson Provider Technologies
> Secretary Senior - WA Department of Transportation
> Office Assistant Senior - WA Department of Labor & Industries
> Billing Support Specialist -SW Washington Medical Center
> Patient Account Representative - RS Medical
> Receptionist, Medical Billing, Collections & Office Manager - HealthSouth
Rehab/APTS
EDUCATION
> Diploma - Mt. View High School, Vancouver, WA - Record keeping, Office
Procedures, Typing
> Certificate - McGuffey & Moore Business School, Salem, OR - Accounting, Office
Procedures, Computer |
