Reha A. Lyons
5412 212th Street S.W.
Mountlake Terrace, WA. 98043
RehaLyons@Hotmail.com
(206) 355-4562


Summary of Qualifications 

Highly intelligent young woman who is empowered to take on various tasks at
hand, with the ability to adapt to challenging or difficult situations. Previous
experience in customer service, and the ability to work under extreme pressure.
Exceptional communication skills developed along with interpersonal skills. 

Licensure/ Credentials 
2009 Registered Nursing Assistant EXP: 07/10
2009BLS Certified in CPR/AED EXP: 11/11
2008 Certificate of Completion of O.S.H.A training 
2008 Certificate of Completion of H.I.P.P.A re-certified in 2008 
2004 Certificate of Completion of A.I.D.S/ H.I.V educational training
2004 Medical Assistant Certificate
	
Education 	
Pre-Nursing
North Seattle Community College (Online Coursework)
Working to obtain Registered Nursing Licensure 

Medical Assisting Diploma                   	
Bryman College                                                       
* Honor Roll /Deans List GPA 4.0	                    

Externship Experience 
03/2004-05/2004
Volunteered as a Medical Assistant for the International District Clinic in
Seattle Washington. Assisted in the laboratory & while performing blood draws,
and child immunizations ward/women and family care centers. Throughout the
volunteering, experience obtained the ability to master all technical skills as
wells as, the ability to work and communicate with speech and language barriers
with the patient population.

Contract Experience 
7/17/08-9/05/08                               University of Washington Medicine

Contracted Medical Assistant 
Medical Specialties Center 
Duties Included: 
Floated to various departments within the medical center, which included
Transplant services, Allergy, Pulmonary, and Rheumatology.   Performed vitals,
urinalysis, diagnostic scheduling and assisted multiple physicians/staff with
various tasks when needed,

10/2007-4/2008                     Swedish Thoracic and Esophageal Surgery
Clinic 
Contracted Medical Assistant 
Duties Included: 
Managed the daily clinic flow of the back office for the Physicians and Nurse
Practitioner, performing vitals, rooming patients, conducting nursing assessments
for new patients and calling in prescriptions when needed.  Performed prior
authorizations on medications, scheduled post surgical appointments when needed,
stocked and cleaned exam rooms.  Responsible for  ensuring that all instruments
were properly submitted and retained from sterile processing, set up for
procedure in MOR when necessary and assisted various staff with tasks when
needed. 
 

Permanent Experience

10/2008-11/2009                         The Spine Institute Northwest, IPP, PC.
Clinic Medical Assistant 
Managed the daily clinics for 6 providers, of which included the specialties of
Spinal Surgery, Pain Management, Podiatry, and Physiatry. Assisted in the
surgical center in the admitting department, and operated the C-arm fluoroscopic
x-ray machine on occasion. Performed medication refills, vitals, blood draws,
EKG’s, drug screens &, in office customized brace fittings. Coordinated all
outgoing referrals, and preformed pre-authorizations with insurance companies for
all diagnostic testing & referrals. Conducted pre-operative test coordination and
patient teaching. Maintained the film library, and scheduled all internal MRI
appointments. 


02/2007-09/2007                     The Stella Center of Facial Plastic Surgery

Clinic Coordinator  
Duties Included: 
Managed the daily medical and administrative flow of the clinic front and back
office, periodically acted as the Surgical and Medical Assistant to the surgeon
in various operative procedures and surgeries, set up for surgeries, performed
surgery scheduling, daily clinical scheduling of appointments for the entire
office and answered multi line phones. Performed credentialing, billing, and
handled all incoming financial transactions while working closely with the
bookkeeper.

12/2005-11/2006                               	Nordstrom                 
Sales Associate 
Increased department sales by 40% 
Demonstrated 100% customer service skills 
Received various customer comments for outstanding customer service 
Became one of the Top Sales people in the department 

5/2004-12/2004                                  Family Care Of Northgate        
   
Medical Assistant 
Duties Included: 
Multi-tasked between Medical Assisting duties as well as Medical Reception. 
Scheduled appointments, managed and processed insurance payments, ICD-9 & HICFA
Coding, phoned in prescriptions, coordinated referrals, maintained patient flow
of the clinic, etc.  Medical Assisting duties consisted of: assisting the Nurse
Practitioner and Registered Nurse with various procedures, performed EKG’S, vein
punctures, urinalysis, vitals, & administered injections.