DENISE JACOBS
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QUALIFICATIONS
•	Outstanding organizational skills including timeliness and the ability to meet
deadlines.
•	Excellent communication abilities with clients, team members and supervisors.
•	Proficient administratively in regard to assisting my team with current tasks,
and completing projects effectively.
•	Strong ability to work independently.

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EDUCATION
5-05	      Bachelor’s of Arts Degree, Washington State University
	Social Sciences concentrating in Psychology and Human Development
•	Presidents List for six semesters
•	Honorable distinction on writing portfolio
•	3.6 GPA
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WORK HISTORY
1-08 to current  Owner, Agent Aid
Virtual Assistant offering Seattle Area Real Estate Agents administrative
assistance, transaction and listing coordination and marketing assistance. When
Paperwork Professionals dissolved, Agent Aid was born. Also responsible for all
business management, accounting and marketing.

5-07 to 12-07   General Manager, Paperwork Professionals
Real Estate Agent Assistant providing transaction coordination for Seattle Area
real estate agents. Transaction Coordination includes keeping files up-to-date,
making sure contingency deadlines are met, and providing pertinent information to
all parties in a transaction. Also responsible for accounting and day-to-day
business management.

7-05 to 5-07   Administrative Assistant, John L. Scott Real Estate
Data entry and upkeep of listing and transaction files for a real estate office.
 Agent support services including keeping files up-to-date and complete, offering
any assistance in mail management, technology issues and other administrative
tasks.  Back up coverage to front desk including answering phones and call
management, relaying incoming faxes and client assistance.

3-04 to 7-05	Weekend Office Manager, ek Real Estate Group
	Working with clients as needed for listings and sales transactions. Faxing,
emailing, appointment confirmation and basic office tasks to keep operations
running smoothly from Friday to Monday.  Organization and filing of client
paperwork as well as contact management. Creating spreadsheets and forms in Excel
and providing any technological assistance as necessary to the best of my
ability.

6-99 to 5-01	Leasing Consultant, Equity Residential Properties
Direct communication with residents and prospects through both personal contact
and written documentation. Processed and organized resident files, both hard copy
and in database program. Created and organized both weekly and monthly reports in
Excel.  Created maps, spreadsheets and word processing documents for day–to–day
operations.
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COMPUTER SKILLS
•	Proficient in Microsoft Word, Publisher, Outlook and Excel and internet
tools.
•	Knowledge of Quickbooks Pro
•	Beginning knowledge of Adobe Photoshop and Illustrator.
•	Proficient at understanding new computer skills and information.
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REFERENCES
Available upon request.