KATIE B
SUMMARY
Performance-driven and insightful IT Resource Manager with a proven
ability to achieve and exceed the Human Resource needs of the organization by
attracting the most qualified employees.
Possess strong technical/business acumen and understanding of technical
requirements.
Excellent candidate assessment skills and experience sourcing passive
candidates.
Proven leadership and team-building skills; ability to direct strong
teams in managing client relationships.
Strong verbal and written communication skills with excellent
negotiating skills.
Articulate and organized with outstanding people skills.
Strong problem solving skills.
EXPERIENCE
LOGISTIC SOLUTIONS INC., NJ
OCT 2006 PRESENT
IT RESOURCE MANAGER
Logistic Solutions founded in 1990 is a global, high-end IT consulting company
specializing in contract positions within the Telecom, Finance, Pharmaceutical
and Wireless market. In addition to staffing services it also provides software
development and biometrics security implementation services to its clients in the
US, Middle East and the Indian sub continent.
In-charge of planning, acquisition, maintenance and optimum utilization
of human resource needs of the company and its Clients.
Secured placements for high-end technical professionals in the area of
Information Technology in contract and full-time positions.
Planned, organized and directed a wide range of training activities to
enhance job skills of prospective consultants and new hires and responsible for
their periodical evaluations.
Performed end-to-end recruitment process: internet searches, direct
sourcing, cold calling, networking, pre-qualifying, interview coaching, salary
negotiation, pre-employment paperwork and extended job offers.
Interviewed employees, assessed technical and professional skills,
conducted reference checks and discussed hiring decisions in accordance with
policies and requirements established in conjunction with the Client.
Successful in sourcing and qualifying candidates in a high
volume/time-sensitive environment.
Developed and maintained company's client and consultant base to
increase revenue and market share.
In-charge of purchase orders, contract renewals and extensions of
existing consultants.
Managed the offshore team by working with them on several job
requirements and obtaining skilled consultants from their end.
Initiated and developed contacts with students from various colleges
for campus placements.
CITIBANK N.A., INDIA SEP
2003 JUN 2005
SENIOR SERVICE RELATIONSHIP MANAGER
Head of the NRI department dealing with bank accounts and portfolios of
Non-Resident Indians mainly from United States and United Kingdom.
Head of the DEMAT department dealing with the management of
dematerialized shares.
Involved in the recruitment process of hiring new candidates for the
bank by searching, screening and interviewing candidates for potential hire via
the Internet, resumes and database.
Prepared and delivered over 15 training sessions on banking and
financial products and supported management by assisting in the training and
management of new hires by conducting timely appraisals.
Interacted and co-coordinated with the Senior Sales Team, Fund
Managers, Research Analysts and various Interdepartmental Heads in assisting in
the customer portfolio management process.
Conducted business development including prospecting for leads,
pitching potential clients, preparing and presenting marketing materials and
sales reports.
Interacted with clients of both domestic and overseas locations to
understand client needs and requirements.
Developed processes to improve client business relations for
institutional and individual bank and investment accounts.
ICICI BANK LTD, INDIA JUL 2002 SEP 2003
RELATIONSHIP MANAGER
Provided customer service by handling banking and teller operations.
Conducted various promotional events for enhancing the client base and
promoting the brand across various segments in the community.
Responsible for lead generation, market research and business
development of clients.
Responsible for preparation of proposals, presentations, promotional
programs, and sales materials.
Identified opportunities to expand the scope of current engagements
through identification of current client needs and target client requirements.
DATAPRO INFOWORLD, INDIA AUG 1999 APR 2000
SENIOR CAREER CONSULTANT
Counseled candidates for various courses and acquired new as well as
retained existing candidates through several promotional events conducted at the
center.
Handled the administrative work of the center.
TULEC COMPUTER EDUCATION, INDIA JAN 1999 JUL 2000
STUDENT RELATIONSHIP MANAGER
Counseled clients for various courses and handled student issues as a
Student Relations Officer.
Initiated spoken English classes for all students of the center.
SUMMER INTERNSHIPS
CONCEPT SECURITIES PVT LTD, INDIA 2002
Project in Finance Prospects & Pricing of Derivatives.
KRIBHCO SURAT, INDIA 2001
Project in Human Resource Development Assessment of Global
Perspective in Managers.
EDUCATION
Master of Business Administration (Finance) MAY 2000 APR
2002
South Gujarat University, Surat, India
Major Subject Management of Financial Institutions
Bachelors in Commerce MAY 1998 APR 2000
SPB College of Commerce, Surat, India
Major Subjects Advanced Accountancy, Auditing and Economics
TECHNICAL SKILLS
Hands on experience with data mining tools like Cbiz and Taleo.
Certified Mutual Fund Consultant NCFM, India.
Basic Computing Skills (MS Windows, MS Office).
Extensive knowledge of Banking Software Finacle, Orbit.
PROFESSIONAL TRAINING & AWARDS
Successful Sales Through Service & Selling Skills For Bankers from
Achieve Global.
Anti-Money Laundering (AML) from Citigroup.
Achieving Extraordinary Customer Relations from Achieve Global.
Elected Leader of the Students Council during MBA at SGU.
Elected member of the Students Council Elections during BCOM of SPB
College.
References available on request.
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